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Fence company came, took my deposit, never started job and now phone out of order. What can I do?

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Posted by: from Barrie
9/5/2019 at 9:17:24 AM

Their phone is out of order now so what can I do since they never even started the job?

REPLIES (4)
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Andrew from A2Z Intact LTD in Edmonton
Date/Time9/5/2019 at 10:13:50 AM

Use all reasonable efforts to contact them, be it phone, email, what have you. If that doesn't work and by the sounds of it if they aren't a legitimate company, the next step would be to file a police report. Phone numbers can be tracked by previous owners.

Then make all reasonable efforts to avoid letting this happen again. Ensure they have WCB and insurance because those are the easiest ways to track a contractor, and it keeps you protected.

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Shannon from ACT Home Services in Leduc
Date/Time9/5/2019 at 10:50:44 AM

If you could find this character and wanted to pursue the issue it is unlikely they have any money to repay you.

I would say to look into his pre-paid contractors licence to see if you can pursue the provincial regulator for relief. If you didn't confirm he has this licence then it is unlikely he does.

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Date/Time9/5/2019 at 11:00:15 AM

If you have copy of contract signed contact the Better Business Bureau, contact local police to file report and file in small claims court.

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Norman in Ottawa
Date/Time3/9/2020 at 10:20:03 PM

dear trusted soul

2.) Was/Is the company registered with BBB? Is the Company an Accredited BBB Business?

Irregardless and or If yes or no, request details and file a report with them. They will attempt to communicate with the Company or principals. When you file all information will be published to the public. If that company wishes to protect themselves from litigation they will respond to you quickly. If not, give the file to a lawyer and request they get your money back plus damages. Good Luck.Norm

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