Toilet problems

1/15/2016 at 4:32:23 PM

You need to change out the bottom flap of your tank first. There is a universal kit you can buy from Rona or Home Depot. If that doesn't work then change out the filler unit that has a float. They have different styles. Make sure it matches your old one. Sometimes things get flushed down and gets stuck right at the exit hole at the bottom of the toilet. You have to remove the toilet and inspect that opening and the drain. Make sure you put a new wax seal when putting the toilet back on or you will have a leak through the old seals on the floor.

Hope this helps.

1/15/2016 at 4:50:47 PM

Thanks very much James - I know it is a 2 piece toilet but will this stop the bottom of the toilet bowl from losing water when not in use looked on the floor but do not see any water around the toilet. Where is it going?

1/16/2016 at 12:24:34 PM

Hi Tracey,

If there is absolutely no evidence of water under or around the toilet then probably the bowl is not filling properly when you flush. The fix for that is to lift the lid off the tank and ensure there is a tube from the fill valve going into the larger pipe in the center of the tank. It should be secured with a metal clip so it can't pop out when you flush. Flush with the lid off so you can verify it is working right. Easy fix if it isn't and any box store can give you the right parts to fix it. Take a photo of the inside of the tank with you.

Good luck with it.

Jim Kuzma

Kettleby Handyman

1/16/2016 at 2:07:34 PM

Thanks Jim. I will try that!