Brad Johnson, who is the proud owner of Above and Beyond Concepts, always ensures timely completion of the projects and satisfaction of the clients. Brad, along with his experienced crew, are pros in company management, flooring sales and installation, and home renovation. Above and Beyond Concepts are a team of professionals working read more...
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Will Chow was assigned to oversee this home renovation. He stayed within my very tight budget. The contractors hired were very professional, absolutely meticulous with their work and in and out in a timely manner. My kitchen is above and beyond what I ever expected, thank you Darren! The floors are beyond beautiful, with not a squeak to be found! And due to my choice of white walls the very patient Danielle, got it done quickly with four coats and a smile! I love my new home thanks to Brad for assigning the very competent Will!
From the moment we stepped into their showroom, their name said it all. We contracted Brad and Rob to renovate our dream home and they did not disappoint. It all started with the flooring selection and we were so impressed by their customer service and their trust worthiness that we knew that we had found the right contractors. Every step of the process, Rob was honest and open with us from budgeting to material selection. Any issue we had was addressed right away and no matter what the issue, they made sure we were happy. Rob was available to answer any questions or concerns we had at almost any hour of the day. As many people who have gone through a renovation know, questions pop up in your head constantly through the process. While many people would complain about how stressful the renovation process can be, I can assure you, they were able to alleviate and mitigate that stress and made the renovation process an absolute pleasure. Our house is now a show stopper and a place we’re proud to call home and this wouldn’t have been possible without Above and Beyond!
Extremely friendly but person sent to dry wall & paint walls was not experienced for that particular job. Messy & unprofessional work - new vanity was placed prior to painting the wall so borders looked unprofessional. Work that was included in the contract was added again to final balance, I.e. matching tiles for bathrooms, so make sure that their contractors are experienced pros and fool proof contract for details. Would not use them again.
I wanted to write this review after about 2 weeks of the completion of my bathroom reno project. The new bathroom is now absolutely miles away from my old one. Very happy we went ahead and did this project.
ABHC has been a key to the success of this project. Right from planning to the final walkthrough, they have been very professional in their approach. Always very courteous and respectful to talk to.
Quality: I have to say that the professionals that ABHC uses are truly experts in their fields. Especially the plumbing work was done exceptionally well. I was a bit apprehensive of how they would install my bathtub after having read some horror stories online. But they did a solid job. Carpentry work was superb too. They removed the bulkhead in the shower and moved the exhaust fan's ducting around through the roof to make it hidden and give more space in the bathroom. The room now looks much bigger than before. The tiling work was exceptional. The quality of the tiles that they suggested was also very good.
Budget: They always stayed on budget. I had three changes for which they created separate change orders. They waited for my approval before starting the work.
Timeline: Here is where I think there could be some room for improvement. Because of weather conditions, worker illnesses and other factors, the original timeline of 15 days was stretched to more than a month. That was not a major problem for us - but I just wanted to make note of something they could improve on.
Cleanliness: At the end of each work day the site was cleaned. So, no issues there. The area was isolated from the rest of the house so we didn't have major dust issues.
Communication: As mentioned earlier, the project manager and all the professionals were very respectful in their communication.
Above & Beyond Concepts has a TrustScore™ of 3.6. The average TrustScore™ for other businesses providing similar services in Burnaby and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2012|
|Member of TrustedPros Since||2012|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Brad Johnson, who is the proud owner of Above and Beyond Concepts, always ensures timely completion of the projects and satisfaction of the clients. Brad, along with his experienced crew, are pros in company management, flooring sales and installation, and home renovation. Above and Beyond Concepts are a team of professionals working together, providing a host of services to property management companies, senior housing societies, commercial and residential builders and home owners.
Our mission statement is simple:
"Above and Beyond Concepts exists to help every customer resolve their flooring and home improvement needs."
At Above and Beyond Concepts, we are big enough to serve you, yet small enough to know you. Our principal priority is our customers and our professionalism is only surpassed by our passion to exceed all expectations. Our goal is to go above and beyond by providing every customer with a unique renovation experience.
|Main contact(s)||Brad Johnson|
|Alternate Phone Numbers||778-239-6694,|
|Listed with TrustedPros since:||2012|
|Warranty||Warranty details not yet provided|
|Accepts credit cards||Yes|
|24 Hour emergency service||No|
|Legal structure||Limited Partnership|
|Licensing information||Contact Above & Beyond Concepts to request licensing info.|
|Insurance information||Contact Above & Beyond Concepts to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.