Our divisions: Hamilton House Painters and RENO TEAM Hamilton House Painters and RENO TEAM specializes in interior & exterior painting, commercial painting, spray painting, stair refinishing, kitchen cabinet refinishing, drywall installation, repairs, taping and mudding, and cabinet and handrail repainting. Through read more...
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James was always very quick to respond with site visits, emails, and work/corrections/modifications. Friendly and reasonable prices. The contractors did their jobs well, and right on schedule! It was an excellent experience.
I found it strange to request a large % of the payment up front but no need to worry. It all worked out, and service was delivered as expected.
You will need to sift through a long quote but he is just trying to be thorough (I would suggest to shorten the quote perhaps by writing the detailed conditions and exclusions into an appendix...but you get all the details)
Lina,
Thanks very much for your review. It was a pleasure workign with you and your husband on your new-build project.
We would be delighted to work with you again if you ever need our services.
All the Best,
James.
June 2017: I had to give this "company" a 1 because there's nothing lower. Don't use them - they demand a huge deposit up front & breached our contract by poor workmanship, unskilled workers, inferior products. I hired them to build a gate then a fence in my backyard. They should state on their website the truth; they hire "subcontractors" who were not experienced fence builders which Was clear in their poor workmanship. Insulting my neighbours, used inferior products (green, TWISTED posts, cracked boards), workers not showing up, ran out of gas driving workers to my home, ran out of materials, etc, many many excuses. I gave the company 2 deposits and my neighbours on one side also gave (Mr.James Kinnaird (owner) a $400. deposit which he pocketed and did no work for, hire employees or purchase product. After 5 days they were no way near half completed & broke the gate they built which I'd paid for separately, promising they'd replace it but didn't. I ended up firing them as a result, out of pocket $5600+ and had to hire a professional company to complete the job & fix all their poor work in record time! I'm not finished with them yet.
July 2018: I made a claim to the company's liability Insurance Company for damages sustained to my cement pad, driveway, lawn and mature shrub, all a result of poor workmanship, improper use of equipment/tools, excessive/unnecessary damage to lawn. Although Mr. Kinnaird claimed he/they were blameless, none of their vehicles were ever in my driveway, I planted the shrub after they were fired. However, I had documentation to confirm otherwise and his Insurance company settled with me for some of my damages. Unfortunately, the insurance company did not cover the broken gate because it was considered damage to "your work" (under a commercial general liability policy) nor the extra costs to to amend the fence and build a new gate to name a few of our out of pocket expenses.
I have attempted several times to resolve this matter with Mr. Kinnaird to no avail.
I'm not done yet.
As regards this customer, Cindy in Hamilton, and her specious review:
1. This customer has been attempting to get out of her contract since the day after it was signed.
2. She demanded that we return her money, after 75% of the job was complete, or she would "slander" us online - which she is doing here.
3. She has been systematically posting negative reviews all over the internet, along with her neighbour, who purports to be a fence builder, since she attempted to obtain a 50% discount on her job.
4. At the time she terminated the contract, we were 1-2 days away from completion, and, were on time, and, on budget. In my opinion, her attempt to obtain a discount and her threats to "slander" us were nothing more than an attempt to take advantage of a contractor.
5. If there were staffing issues on the site, it is because the client stood over them, yelling at them, harranguing them, complaining, and, generally being a nuisance; almost every tradesmen, including some with years of experiences with us, refused to return to the site after being exposed to her. Some wrote letters to us indicating that thay felt abused by this client.
6. There were never any shortage of goods; we attempt to deliver "just in time" for use, to avoid loss where the materials cannot be secured.
7. The only reason the fence was not completed was because she arbitrarily terminated the job early - likely to give it to the neighbour, whom she discovered was a "fence builder" after she had booked the work with us, and, whom she tells me could do the job "under the table" for less money.
Hamilton House Painters did an excellent job on painting my house from top to bottom. They were efficient and prompt. The new baseboard trim looks amazing and they did an excellent job, very professional! I would use this company again!
Eileen,
Thank you very much for the review. We certainly appreciate working for great customers like yourself, and, appreciate the business. Please call us anytime; we would be delighted to work with you again.
Congrats on the new home; we hope you and your family enjoy it for many years.
HHP renovated our basement and did a phenomenal job. They have also done 3 different projects (phases if you will) of painting that covered our entire home. They were great to work with and we would highly recommend their services.
Jeremy,
Thank you so much for your review; it is much appreciated. You and your family are the type of customers every contractor loves to have; you have educated yourself on the process and materials, know what things should cost, and, are always easy to work with. And, if you do have an issue, you bring it to our attention immediately. We sincerely hope you all enjoy the new basement and newly painted home, and, please feel free to call us anytime; we will be there for you.
Best Regards,
James.
Horrible quality of workmanship, surfaces were painted before being repaired, then small holes/cracks were filled in and painted again without being sanded down neatly. When they came back to make repairs after complaints were made, the job looked worse than it did originally. Excuses were given that there must be a water leak even though there is no water lines or vents anywhere near the area and I was able to make the repairs myself with a little bit of patience in little time.
Unfortunately, not every customer is easy to work with, and, a few are downright problematic. This customer was advised up front that his walls were in horrible condition; 70 year old water-logged plaster in a bathroom. He did not want to pay for repairs; we offered and suggested he do so. He was also supposed to provide a mirror which completely covered the area over his sink and toilet; he provided a much smaller one. As a matter of extreme goodwill, our painter did extensive surface repairs - FOR FREE - completely out of scope. All such sanding and repairs were specifically EXCLUDED from the contract. The customer attempted several times to get work done for free - he wanted it done, but was not prepared to pay for it. Our painter spent about 2-3 times the hours in the residence it should have taken, trying to make the customer happy; he could not be made happy, unless we did the work for free. This review is the result of us not succumbing to his demands.
Our new attic - renovated by Hamilton House Painters - is beautiful! They transformed our third story from old and a little scary to light, airy, and usable. They completed the work within budget, and only a little over schedule (due to weather and space restrictions), and we couldn't be more pleased. The suggestions they made helped us to create a living space that is stylish, while keeping it efficient and functional. Our two-man crew of Ronny and Billy, went above and beyond to get the work done in a timely manner, and their friendly attitudes, and considerate helpfulness made us feel very comfortable having them in our home. We would definitely use Hamilton House Painters again and have no hesitation recommending them to anyone looking to have good work done at a reasonable price. Thank you so much, Ronny, Billy and James!
Thank you very much for the kind words Anna. It was a pleasure working with both you and Bart; speaking for the guys, we would love to work with you again if you even need any more work done. We hope you enjoy the new space!
All Canadian Contractors & Hamilton House Painters has a TrustScore™ of 4.6. The average TrustScore™ for other businesses providing similar services in Hamilton and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 2 | 16 |
Approved | 2 | 16 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4.9/5 | 4.3/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Yes |
Posted Liability Insurance | Yes |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2008 |
Member of TrustedPros Since | 2011 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We can repaint brick, stucco, siding, decks, garages, fascia etc. If you are looking for that perfect finish, we are your guys. Perfect job everytime. Lots of references that you can speak with.
We can install drywall, tape, prime and paint to finish coat. If you are looking for that perfect finish, we are your guys. Perfect job everytime. Lots of references that you can speak with.
Carpentry, Caulking, Ceiling, Commercial Renovations, Handyman Services, Home Restoration, Insulation, Power Washing, Tiling, Bathroom Renovations, Closet and Storage, Concrete Work, Data Wiring, Decks, Demolition Work, Design Build, Fencing, Floor Refinishing, Framing, Garage Construction, General Contracting, Home Additions, Hot Tubs, Kitchen Renovations, Property Maintenance, Shed Construction, Windows and Doors
Our divisions:
Hamilton House Painters and RENO TEAM
Hamilton House Painters and RENO TEAM specializes in interior & exterior painting, commercial painting, spray painting, stair refinishing, kitchen cabinet refinishing, drywall installation, repairs, taping and mudding, and cabinet and handrail repainting. Through our "RENO TEAM" division, We also install wooden and laminate flooring, tiles - backsplash, floors, and complete bathroom, kitchen and basement renovations.
Oasis at Home
Oasis specializes in fulfilling your "outdoor lifestyle dreams."
We were founded and are based in Hamilton Ontario and Brantford Ontario. We service most of south-western Ontario.
We have many references willing to speak with you on request, and we maintain industry affiliations such as "Baeumler Approved."
We offer a satisfaction Guarantee; if you are not happy with our work, we will do "whatever it takes" to make you happy.
We have the equipment, the team, and, the pedigree... why haven't you called us yet?
Main contact(s) | James Kinnaird , Customer Care |
Alternate Phone Numbers | 289-683-8081, 289-815-0946 |
Listed with TrustedPros since: | 2011 |
Residential work | Yes |
Commercial work | Yes |
Warranty | We offer a ONE YEAR conditional warranty on our installation labour and workmanship. Manufacturers' warranties on particular materials may also apply. Please see our website for comprehensive terms and conditions of warranty, sales and service. In addition to having been a Trusted Pros company for many years, we are also a "Baeumler Approved" company and are a Home Depot "Local Pro" and are authorized repair and service providers for a number of manufacturers. |
Accepts credit cards | Yes |
Year established | 2008 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Yes |
Insurance information | Yes |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
All Canadian Contractors & Hamilton House Painters has contributed 15 responses to the following questions posted in the 'Ask the Pros' forum