Atlantic Van Lines is a trusted long distance mover, a moving company for Canadians relocating in Canada anywhere anytime. Whether it's the stress of a corporate relocation, moving across Canada or a student moving back home, we understand what you're going through and are here to help. Our experience, our work ethic and our gr read more...
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ATLANTIC VAN LINES the worst company I ever worked with. I never had such a bad experience in my live! Driver who made a delivery yelled at me and used unappropriate words because i asked him to show my furniture firts before paying to make sure that in actually my furniture. He was very rude to me and then manager who I talked to just said that she is out of her hours and if I want to talk about it i may call tomorrow. She didnt even apologised for their employee. I never could imagined that for my money someone will talk to me that way! It is terreble! Very disapointed in them. Worst custumer service was provided. Managers of this company don't know how to talk to their custumers and they don't value custumers' time. In the beggining they kept calling and moving pick up time, which was very inconviniente since I needed to rebook an elevator every time they called and after all the latest time they suggested, I couldn't book an elevator because it was already booked by someone else. Then the worst thing happened. The deinformed me about a delivery time to the other provence. When I booked my move with this company the told me timelines 5-6 days. In fact It was one month. And when it finally happened and they called and informed me that tommorow I will have a delivery from 9 to 12 in the morning in fact I took a day of and stayed at home for all day and they didnt show up until 8 in the evening. I spent all day waiting for them, i lost money I could earn at work and they even didnt bother to call and say that there is a delate. I strongly recommend never use service of Atlantic Van Lines in order to keep yorself nervous, mood and furniture. Lots of furniture came broken. Every time when I called their office and left message they never valled me back. They just don't care about their reputation. Besides there is a catch with the price when signing the agreement they try to fool their custumers. Be carfful with this company, never use their services!
Great Service from Atlantic Van Lines. We moved twice with them and happy on both moves. We originally relocated to Edmonton and now moved back to Quebec (Montreal). We just received our delivery last week.
The crew at both ends were great and polite and took great care in wrapping our items.
We had a minor damage the second trip around, but we have already approached the account manager who had stated that they would take of it.
We had noted that a ladder was missing but the team made sure that it was located and delivered back to us right away.
Atlantic Van Lines was very approachable both moves, and Lucy who was our first rep was great to deal with. Samantha was the rep this time around and she was always reachable as well. Great staff.
I would recommend Atlantic Van Lines any day.
Atlantic Van Lines has a TrustScore™ of 0.4. The average TrustScore™ for other businesses providing similar services in Pickering and the surrounding areas is 1.8. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 28 |
Approved | 1 | 22 |
Unverified | 0 | 4 |
Suspicious | 0 | 2 |
Overall Rating | 1/5 | 1.3/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2007 |
Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Atlantic Van Lines is a trusted long distance mover, a moving company for Canadians relocating in Canada anywhere anytime.
Whether it's the stress of a corporate relocation, moving across Canada or a student moving back home, we understand what you're going through and are here to help.
Our experience, our work ethic and our great people make the difference!
As a premier van line we specialize in long distance moves and we get your belongings to your new home with quality service at an affordable price!
Atlantic Van Lines offers a wide range of storage solutions and packing solutions. We offer storage to our long distance and local residential and corporate clients.
We have a wide variety of packing material packages, and packing services to offer to our clients to simplify the move.
Main contact(s) | Lucy Wayne , Anita Kleitz |
Alternate Phone Numbers | 855-321-7700, |
Listed with TrustedPros since: | 2013 |
Residential work | Yes |
Commercial work | Yes |
Warranty | No |
Accepts credit cards | Yes |
Year established | 2007 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Contact Atlantic Van Lines to request licensing info. |
Insurance information | Contact Atlantic Van Lines to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.