Atlas Granite is one of the largest fabricator of natural and engineered countertops in Western Canada.
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Honestly an incredible experience. The selections of the materials and the way they are displayed are simply stunning. We had done our research and had decided to go with porcelain countertops. Atlas easily had the largest & best selection of large porcelain slabs. It was a tough task to make the selection out of 100 plus options. Our salesperson Karen was knowledgeable and helped us with our decision. We just got our countertops last Friday and they look absolutely awesome. In fact we have changed our mind and have decided to do our backsplash in large format porcelain so we will be going back to Atlas.
We had shopped everywhere in Edmonton for countertops and Atlas had the best selection in town. Our visit to their warehouse was totally mind blowing. Little did we know that such a vast selection of granite/Quartz slabs existed. Some of them were literally pieces of art. The template and install process was fast and done when they said it would be done. We will recommend Atlas Granite to our family and friends.
Do not use this company. They are unreliable and you will not be happy with there service. They will lie to you make promises and never deliver.
The customer service is awful and Ricky the owner will not make anything wright when there is a problem and you will have problems!!!!!
The only good thing about this company is there pricing. About 10% under the others. We didn't get the slab we picked out as they double sold it. They made you pay 100% before they would even start cutting the slabs so you get what you get and have no recourse for mistakes. We ordered our sinks to be a flush edged . The bathroom one has a overhang and the kitchen one is flush front and back and recessed on the sides. They offered us a couple cutting boards to accept it the way it is. But still 5 weeks after have never received them. we have been in touch with Connor and Ricky many times about these. Terrible way to run a business. Granite is granite so take your money some where else as trying to deal with these people is not worth it.
Atlas Granite Inc has a TrustScore™ of 1.4. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3.3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 2 | 34 |
Approved | 2 | 26 |
Unverified | 0 | 3 |
Suspicious | 0 | 5 |
Overall Rating | 4.9/5 | 2.8/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information |
Available upon request
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Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2010 |
Member of TrustedPros Since | 2012 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Atlas Granite is one of the largest fabricator of natural and engineered countertops in Western Canada.
Main contact(s) | Amanda Hart |
Listed with TrustedPros since: | 2012 |
Residential work | Yes |
Commercial work | Yes |
Warranty | One year install warranty. ( Conditions Apply ) |
Accepts credit cards | Yes |
Year established | 2010 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.