Atlas Granite Inc is one of the leading manufacturers of countertops in Alberta. We are an Edmonton based company involved in the fabrication and installation of granite and quartz countertops. We offer a wide range of countertops (800 plus colors) with quick installation times & pride ourselves in giving our customers exceptional service along with read more...
Atlas Granite Inc began operations in 2010 and has received 11 reviews for an overall customer rating of 2.7. The average rating for businesses providing similar services in the Edmonton area is 4.6. Write a review
2.9
2.4
3.2
3.2
2.0
2.5
3.8
When looking into granite for our new home it was pretty much a dream because I thought it would be too expensive but 'just needed to see'... so I created one email and sent it to every single place in Edmonton and area that sells granite and just waited for quotes to roll in. They started to come a couple days after I sent it out. My first 16,000.00 including install and the quotes when down from there - The lowest quote I received was from atlas granite, (just over 5000.00) so I decided to go to the warehouse and check it out. I was impressed by the selections but didn't feel quite right about the people that were helping me. I decided to go ahead with it (against my bad feeling) and after that, things really turned around. They sent a professional measurement person out within days, and about two weeks later my granite was installed. I have lived with my granite for almost a year and I don't even have one chip on my edges. I get tons of compliments on it and couldn't be more happy with it.
I am glad that I went with atlas granite, but maybe im just one of the lucky ones. I do agree with the other reviews.... this place felt a bit sketchy. Also, communication wasn't the greatest - you kind of have to chase them if you want answers.
2.7
All though they were more money than other quotes we received, we went with atlas because they convinced us there work is superior and do not take the 5 or 6 weeks their competition takes. They told us with a couple days notice they could come and measure, once our cabinets were installed. At this point they showed up two weeks later. From this point we were told it would be approximately 10 days to install. Are you kidding!! 5 weeks later they showed up but only after I told them I wanted my money back. I took a vacation day to stay home for the install, they informed us after 3pm they wouldn't make it that day, but the next work day for sure. I once again booked a vacation day and no show. This is not the only dilemma, at one point they had sold my granite to another customer.
1
had my counter tops ad sinks installed by them,my kitchen sink fell out nothing in it I called them to see if they would repair it and was told they would have to charge me a full install price.They wouldn't lower it I tried to buy a new sink and asked for a lower total price and was never called again
1.8
BE AWARE!
We had more than 20 trades people when we build our home and the biggest mistake we made was going with Atlas. Worst customer service ever and never keep up their promise.
And be ready to pay 100% of the money upfront before even they deliver. And also you have to be ready any time /any day to pay the amount. Never called about their arrival (they came one Sunday afternoon and demanded for the full money, that too only back cheque, will not accept personal one) so they took the granite pieces back!
Waiting for about 2 months now to complete their jobs, never pick up the phone. But they were so nice before we buy the granite. You have to be ready to make 100s of phone calls/messages before they reply.
Atlas Granite Inc has a TrustScore™ of 1.7. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 8 | 17 |
| Approved | 3 | 11 |
| Unverified | 1 | 2 |
| Suspicious | 4 | 4 |
| Overall Rating | 2.5/5 | 2.7/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information | Not yet provided |
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Not yet provided |
| Company Website | Yes |
| Social Media Profiles | Not yet provided |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 2010 |
| Member of TrustedPros Since | 2012 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Atlas Granite Inc is one of the leading manufacturers of countertops in Alberta. We are an Edmonton based company involved in the fabrication and installation of granite and quartz countertops. We offer a wide range of countertops (800 plus colors) with quick installation times & pride ourselves in giving our customers exceptional service along with quality workmanship at the best price.
We deal with leading builders all over Alberta. Some of our current clients are: Rohit Communities (Ft. McMurray & Edm), Qualico, Landmark Group, Look Homes, Artisan Homes, Jacobs Construction (Leduc), Zetsen Master Builders (Camrose), Battle River Homes, Crimson Cove Homes, Grand Design Homes, Prominent Homes and Casman Group of Companies (Fort McMurray). Abbey Lane Homes just got on board and we are doing 43 townhomes for them. We are also one of the vendors for Direct Buy. We extended ourselves in Saskatoon and have done quite a few projects there including Vestel Show Suites, a full condominium project for Miners Constructions. Quite a few kitchen cabinet companies like Superior Cabinets (Edmonton & Ft. McMurray), Four Cs Millwork also buy their counter tops from us. The benefit of dealing directly with us is that you will be buying directly from the manufacturer and will save on the mark up from cabinet company.
We currently have two locations conveniently located in south side and west side of the city. South side being the head office comprises of showroom and the production site with fully automated manufacturing facility with the latest equipment for stone manufacturing industry with a brand new European CNC, a laser template, and a state of the art bridge saw which will bring nothing but the best counter tops for your customers. And our Design Center in West Edmonton showcase the newest countertop trends and also features products that are new to Western Canada and exclusive to Atlas Granite like our hot sell Alluring Mirage and Back Lit Quartz Mosaics. With locations on each side of the city helps accommodate your customers in choosing their new counter tops.
| Main contact(s): | Preeti Singh |
| Alternate Phone Numbers: | 780-966-5898, |
| Listed with TrustedPros since: | 2012 |
| Residential work: | Yes |
| Commercial work: | Yes |
| Accepts credit cards: | Yes |
| Year established: | 2010 |
| Offers financing: | No |
| 24 Hour emergency service: | No |
| Legal structure: | Incorporated |
| Licensing information: | Contact Atlas Granite Inc to request licensing info. |
| Insurance information: | Contact Atlas Granite Inc to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
