Owned and operated for more than 35 years, Canadian Choice Windows and Doors is one of the biggest and most experienced companies in Canada. Our long term success can be attributed to our commitment to customer satisfaction. Over the years we have offered high quality windows and doors proudly manufactured in Canada. Another key component to our success read more...
I've got a few windows and a front door from Canadian Choice Windows & door (Winnipeg). I've did a huge home work before choosing the contractor for my project!
You know what? Right now I'm more then satisfied!!! Outstanding professionals! Outstanding quality of materials!
And a special thanks to our Project Consultant Denys, he knows about windows/doors everything, like everything!
WOW! I can't say more!
The whole process from the sales rep Tony D who was very knowledgeable about the window technology. The administration department to the installation crew I can not express how satisfied I am. The pricing was excellent compared to the other estimateside I received. I would recommend Canadian Choice windows and doors to anyone who is considering home renovations.
Elena and Alex from Thornhill
We were coming from shopping and saw the installers were working on our neighbours’ house. Our house is eleven years old and we were thinking of a renovation for the windows and doors. We asked the installers about the company they worked for and contacted the office. Next week the salesman came and gave us the estimation. He was so professional and didn’t mind answering all our questions. Actually, the price was good comparing two other companies. On the installation day the installers worked the whole day and did their job perfectly and all the mess was removed after.
We were impressed by the fact that the salesman, Alex, checked the job and that shows his professionalism and responsibility. We’d like to say thanks to him and the installers and would highly recommend Canadian Choice Windows to anyone looking for new windows.
I ordered 5 windows from Canadian Choice Windows & Doors, and paid total $7700 ($1000 as I signed the agreement and the rest after the installation). On Nov 5th, as the installation process, I noticed that the window extension is shorter compared to my wall. This is unexpected, due to as in the agreement, I ordered the maximum window extensions that they currently carrying, which is 4.5 inches, and my wall is 4 inches. However, the installation workers claimed that it is not a problem, and they said that I, the customer, could find a solution to fix such issue in Home Deport or other stores.
And after the window installation, they asked me to sign a form that I am fully satisfied with their work, and paid in full fine. And I trusted them, I signed and paid them the $6700, only later that I figured out it was an installation problem.
After realized the issue, I called the sale representative to come take a look. Three days after the installation, which is Nov 9th, he came by to my house. The sale representative immediately refused to re-install the windows and yelled me.
I later called the company owner, explained to him what is happening, and sent him pictures of the windows that installed by his company . At the begin, the owner agreed to re-install the windows and promised that he will get back to me as soon as they are ready to do so. As the company owner gave me his word, it was such a relieved for me.
But after three weeks already, I called him more than 30 times, left him ton of messages, and I never heard back from him.
As the agreement that I signed with Canadian Choice Windows & Doors, under section "WARRANTY", the fourth point stated the following,
"Installation of all products is warranted for a lifetime. This warranty will be void if windows are not installed in accordance with our instructions. This warranty does not cover damage of any kind caused by misuse, abuse or negligence, fire or acts of G-d."
However, such reassure statement is failed to apply right after the payment is paid in full.
As Company Response " Please feel free to call the office ", I call the owner today, again, he just not reply.
Canadian Choice Windows and Doors has a TrustScore™ of 3.1. The average TrustScore™ for other businesses providing similar services in Concord and the surrounding areas is 3.3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1975|
|Member of TrustedPros Since||2012|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Canadian Choice offers installation on high energy efficient windows and doors. We provide full services including a lifetime warranty on all of our products and installation.
Owned and operated for more than 35 years, Canadian Choice Windows and Doors is one of the biggest and most experienced companies in Canada. Our long term success can be attributed to our commitment to customer satisfaction. Over the years we have offered high quality windows and doors proudly manufactured in Canada. Another key component to our success story is our skilled workforce completely dedicated to Canadian Choice Windows and Doors. All sales representatives and installers work exclusively for us. This allow us to better guarantee their work and take full responsibility for all aspects of the business. We do not subcontract!
Canadian Choice offers a variety of different payment options. Being in business for so long has allowed us to earn the trust of financial institutions. This is why we can offer you unmatched payment plans through Enbridge and TD Canada Trust. Changing windows can be a pleasant experience, and we are here to prove it.
At Canadian Choice we only utilize top quality materials manufactured in Canada. We strongly believe that windows and doors suited for the Ontario climate can only be solid and durable if made in Canada! When you have highly trained professionals installing high quality windows and doors on your home, the results can only be outstanding. In this sense, it is no surprise that our ratings on Homestars and Best Business Bureau are so high. In fact, we are so confident in the high quality and durability of our products, we are willing to replace or fix any of our products at any time. Our lifetime transferable warranty is truly one of a kind. We give you warranty on the product as well as the installation. There are not many companies that can tell you the same. The fact that the warranty is transferable will allow you to pass it on to the next home-owner. This is a great selling value! There is no doubt that our great warranties play a key part of our major success over the years.
|Main contact(s)||Nikola Stefanov|
|Listed with TrustedPros since:||2012|
|Accepts credit cards||Yes|
|24 Hour emergency service||No|
|Licensing information||Licensing information available upon request|
|Insurance information||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.