Canadian National Van Lines Trust the name you already know! Canadian National Van Lines is the name you trust and now. We specialize in household and commercial moves and provide the extra care and attention to details that matter most to our clientele. We are the mover of choice for families and companies who are looking to relocate. Wheth read more...
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I hired Canadian National Van Lines to move us from Calgary to Ontario. I thought I read reviews that said they were a good company. They are friendly and appear to provide the services, but after payment of $10,000. We are missing around $18,000 of items. that they did not deliver. I am currently waiting on them to respond to my claim, I was told they could pick it all up in one load, that didn't happen, I was told that they would deliver my items, that didn't happen, they lost a lot of items and of the furniture they did deliver it, they really don't care about my belongings as there were quite a few items that came damaged.
if I were you I wouldn't hire Canadian National Vanlines. Unless you are looking for headaches.
Dear Murray,
We thank you for your recent move with CNVL. We appreciate your feedback and understand that not everyone can be 100% happy with our service. We do everything we can to ensure that all of our clients are happy and satisfied throughout the process.
Due to our privacy policy we are not able to discuss private details of your move and your complaint, however we would like to address the claims that you posted in your review and respond to them in a fair way.
CNVL did not loose your items or not deliver them. We have provided several pick up attempts at your request and your spouses requests and therefore the confusions. The shipment was successfully delivered earlier last month.
It is true that you reported an item missing and we are delivering this item to you shortly after locating it. We understand if our views could be different on the subjects but we are still working with you and your family to resolve the situation.
We assure you that we will do everything possible to ensure customer satisfaction.
CNVL Head office.
I am so impressed with Canadian National Van Lines, the guys were friendly and polite. All in all a quick and easy experience. I opted for the full service with all the packing and unpacking, WORTH EVERY PENNY. It was literally hands free for me, all I had to do was open the door and off they went. I am very pleased and satisfied I chose to move with them.
The booking process started off easy, and I received an email quote online. I then followed up and responded with some general questions that were answered by my sales rep. I then followed up with some dates and most movers couldn’t accommodate my Swift Current, SK pick up requirements, but Canadian National was able to accommodate it.
I booked the service with a small deposit. Once everything was picked up and moved across the country they asked for a payment upon delivery. They called me before delivery and provided a final weight and invoice. I was able to have the shipment from start to finish within 12 days.
Needless to say, I am very satisfied. Dave and Johnny who were at the delivery were great. The driver who picked up (Ali) I think was very nice as well. He worked hard even through the harsh snow conditions. I wouldn’t hesitate to recommend them.
Canadian National Van Lines Inc. has a TrustScore™ of 0.2. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 2.6. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 33 |
Approved | 0 | 22 |
Unverified | 0 | 7 |
Suspicious | 0 | 4 |
Overall Rating | 2/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2009 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Canadian National Van Lines
Trust the name you already know!
Canadian National Van Lines is the name you trust and now. We specialize in household and commercial moves and provide the extra care and attention to details that matter most to our clientele. We are the mover of choice for families and companies who are looking to relocate.
Whether you need us to handle the basics or you prefer a full service moving place, Canadian National Van Lines will cater to your needs to create a moving plan that provides what you need while staying on budget. We offer a menu of household moving services to ensure that we can meet your every need.
When you choose Canadian National Van Lines as your household moving carrier, rest assured that every need will be accommodated. A dedicated Canadian National Van Lines professional moving consultant will act as a single point of contact for the move from start to finish.
Canadian National Van Lines understands that moving is not only about changing location. We are here when it s time to pack your belongings and relocate your precious belongings or your business across the country. Trust the name you already know!
Main contact(s) | Vicky Blaine |
Alternate Phone Numbers | 587-405-1239 |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2009 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Contact Canadian National Van Lines Inc. to request licensing info. |
Insurance information | Contact Canadian National Van Lines Inc. to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.