Capital Appliance Repair

Great job and got my part before I was expecting too.

Fixed the problem with the washer in relatively short period of time. The technician provided a clear explanation of the charges, what he was going to be doing & the final results. I also appreciated that he called a few minutes before his arrival. He was also thoughtful enough to remove his boots upon entering.

Great meeting the tech today. He was pleasant, knowledgeable and completed what we asked of him on our dishwasher and fridge. Thank you for your prompt and efficient service. You will be our go-to company from now on.

The repair person was very good. His name is Uri. He was very professional. If I would need another appliance to be repaired I would definitely go with the same company.

Excellent and speedy service. Ordered the part and received next day, installed same day. Very courteous.

Excellent service. Very knowledgeable and professional.

The service was provided on a late cold Friday afternoon. The technician was responsive, quick and efficient.

I called and the technician arrived the next day as scheduled, diagnosed the problem, ordered the part (not readily available) and arrived in the scheduled time for the replacement. I liked the fact that the service was punctual and the technician was efficient and pleasant.

My wife & I noticed our fridge wasn’t keeping things cold... So we called Capital Appliance Repair & they sent out a repair technician the same day. Their Technician Alex was professional, polite & very knowledgeable. He discovered that our fridge was actually frozen solid because the control board wasn’t sending a signal to the defrost unit to prevent frost from building up. Alex defrosted & diagnosed the issue to get the fridge back to working & ordered the control board. A couple days later he returned to install the control board, completing the repair. I would use the service again for sure & I would recommend them.

The company was very responsive. Service same day as opposed to 3 other companies I called that were booking 2 weeks or more out.

Yuri was very knowledgeable about the machine and spoke well about what could and could not be done. Yuri was clear, concise. completed the work quickly, efficiently and left the job site better than he found it.

I would definitely use Capital Appliance Repair again.

We can't say enough about how satisfied and pleased we were with the repair work on our washing machine.. The service staff were prompt, professional and fair - their work went above and beyond our expectations. Totally satisfied and pleased with Capital Appliance!

Capital Appliance Repair had a technician visit my house within 1 business day of my calling in to have my dryer's power cord replaced. The only significant delay in completing the repair was waiting for a part that had to be ordered and shipped from Toronto.

The technician was polite, to-the-point, and professional, and pricing was very reasonable.

My only suggestion for improvement would be as follows: although I called in with a specific, known problem with the dryer, it would have been soothing to know that the technician reviewed the other dryer components and determined they were all still in good working order. I don't really recall the technician doing that - not to say he didn't, only that I don't recall him discussing it with me.

Polite, knowledge friendly keeps their appointments. I wish I would have known them when we had other appliance problems. We will continue to use their service again.

I wanted to know what could be wrong with my old refrigerator (it's over 15 years old). Basically, nothing except a small leak in the cooling gas. The repairman was straightforward with me in explaining how he concluded that (basically he found nothing wrong with the other parts). He told me that recharging the gas would likely cost close to a new refrigerator and not really solve the problem as the leak would continue. So in the end, he only charged me for the service call. He kindly gave me a few tips for shopping, like avoid LG brands and twin cooling systems as these are hard to fix, and also told me that there's little point paying a lot for a fridge since nowadays we're lucky if they last more than 7 years. Having to replace a fridge is no fun, but I can at least go shopping knowing what to ask for. So excellent service in spite of the problem.

I was very impressed with the service I received this morning. The technician arrived quickly, immediately located the problem and fixed it just as quickly. He was professional, informative and courteous. Great job!

Eleanor Cox

On the first visit, the repairman quickly identified the issue, ordered the part and quoted a price for the total job. The second gentleman on the second visit replaced the part and included some additional work which he did not charge for. Both were courteous, friendly and knowledgeable as well as efficient in the work they did. I would highly recommend them.

The service provided was excellent.. The technician found the problem quickly, explained it clearly and explained the process for procuring a new part and for its installation once it arrived in Ottawa. Within 3 days the part arrived and an appointment for installation was set. Installation, while not without challenges because of the tight design of the stove, to less than hour and was professionally done. I would not hesitate to use Capital Appliance Repair and Mr Shifrin's services in the future.

Very satisfied with the prompt service call as well as the technician. Would recommend!

Capital appliance repair has the ability to visit the same day that you call for an appointment.

The technician is very knowledgeable and was able to determine the cause for the dishwasher not draining. Fortunately, the drain pump did not need replacing. The technician cleaned up when he was finished.

I would call this company again.

Very professional, quick response, polite technicians.

Repairman literally cleaned my oven so that the problem wouldn't happen again. Was supposed to arrive between 8 and 10 p.m. and arrived at 8 on the dot. Will recommend.

Showed up at door and within an hour. He left me with a working machine. Great job guys.

We had the opportunity to use Capital Appliance Repair when our Washer stopped working last Sat. July 29th.

We called and immediately received a call back with an appointment between 4 and 6 pm

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Pavlo arrived on time and spent time checking to see what the problem was and found the Pump was not working and he had to order a new one.

He was polite and friendly and worked hard to rectify the problem.

Today Sat. Aug 5th Pavlo arrived right on time at 10 am and within an hour had the new Pump installed and the washer working.

He is a very friendly, polite and nice guy who works hard to make sure the Customer is satisfied. He is friendly and we would be happy to use him again if needed.

Thank you Pavlo