As a family-owned local company, we have been offering professional fridge repair, dishwasher repair, washer repair, dryer repair, stove repair and oven repair services for Ottawa customers for over 15 years.
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Arthur was excellent, quoted correctly, repairs done efficiently and professional. We would definitely hire you again. Excellent customer service and repairs! Thank you
Hi there Christine. Thank you so much for taking the time to leave us such a great review.
The service by Sergio was excellent. He has a great personality and gives information needed. If I need service again, I will surely call again.
Hi Yolande. Thank you for taking the time to leave a review about our appliance repair company.
We had a very friendly, reliable, and professional repairman. He identified the issue immediately, ordered the part, came the next day and fixed the problem. It is the second time we have used them, for separate issues, and we will continue to do so.
Hi Brent. Thank you for leaving us a review. We are so happy ot hear that you were satisfied with our service. We look forward to serving you again down the road.
Slava was our service rep and was prompt and very friendly. Had problem fixed in 10 minutes and charged only service fee. Will use company again.
Hi William,
Thank you very much for taking the time to post your review!
We truly appreciate your business and your support.
If you require anything else in the future, we're just a phone call away!
Fast, polite, efficient service! The stove wasn't working, in a weird way (when some burner lights came on after twisting the dials, the main screen would engage, but no heat got to the elements; and when they were turned off again, all power to it would cease too). Their service tech arrived, checked the fuse box in the basement, checked the burner elements, et voila! Working perfectly again, no song and dance, very honest, only paid for the service call! I will definitely recommend these guys and their excellent tech, Artur, again!
Hi Gord,
Thank you very much for taking the time to post your review!
We truly appreciate your business and your support.
Our team is very glad to hear that you re satisfied with our services, and looks forward to working with you again in the future.
Called the company saying I was having issues with my washer not working and making noise. Technician came to my place, looked at it for 10 min, clipped something back and I was charged $100. Total time spent in my unit for service did not exceed 15 minutes, no parts were changed but okay, I paid and did not say anything.
The next day I tried doing laundry and the washer kept stopping mid-way through cycle (it had never done that before). I called the company and they told me this was a different issue and that I would have to pay again! I told them I had never had this issue before and that by paying the technician $100 I expected to have a functional washing machine but they told us it was not their problem and that if I wanted the technician to come fix it I would have to pay out of pocket again!!
Horrible customer service, overpaid and I am still left with a non-working washing machine! Stay away! DO NOT RECOMMEND!
Hi Pascal,
We would like to apologize for your recent experience, and are sorry to hear you were less than satisfied with our service. We pride ourselves on our high standards and would like to make things right.
You can expect a call from us soon to discuss what occurred and how we can make it up to you. If you prefer, you can also contact us directly at 613-454-1577.
My phone call was answered after 6pm and a service call was arranged for the next day. The service man arrived with the part assumed to be the issue (pump) and the repair was completed efficiently and at the cost provided prior to work starting. Very friendly and professional.
Hi Ivan,
It was a pleasure to assist you with your appliance!
We truly appreciate your business and your support.
If you require anything in the future, we're just a phone call away!
Happy Holidays!
A technician arrived within 24 hours of my initial contact with the office (though I had not flagged my call as urgent) and he spent an hour to provide a thorough diagnosis of the problem with our washer/dryer and a well-reasoned recommendation as to what we should do about it. Very impressed.
Thank you very much for taking the time to post your review!
We truly appreciate your business and your support.
Our team is very glad to hear that you re satisfied with our prompt service, and we look forward to working with you again in the future. Happy Holidays!
I called Capital Appliance for dishwasher repairs, we agreed on a appointment for the next day, the operator said the technician would call 15 minutes before coming, technician Paulo Slatynsky called and said he would be at my home in about 15 minutes, he arrived in 12 minutes.Paulo was VERY courteous and professional, he diagnosed the problem,and told me what needed to be done, I agreed 100% with what he said and told him to proceed with the repairs.Paulo was extremely clean in all the work he done, no mess in the hour and a half he needed to complete the job, he explained everything as he worked, the job was well done and tested several times be fore he left. I give Capital 5 stars and Paulo 5 stars plus. Paulo Slatynsky is the guy you want to repair your appliances.
Hello Roger,
Thank you very much for taking the time to post your review!
We truly appreciate your business and are happy to hear that you're satisfied with your dishwasher!
Our team looks forward to working with you again in the future.
Regards,
Capital Appliance Repair tean
Capital Appliance Repair has a TrustScore™ of 3.2. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 102 |
Approved | 0 | 99 |
Unverified | 0 | 3 |
Suspicious | 0 | 0 |
Overall Rating | 4.8/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2016 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Family owned and operated appliance repair company. We offer same-day appliance repairs for major household appliances in Ottawa, Nepean, Kanata. Stittsville, Cumberland, Orleans, Rockland, Gloucester, and the surrounding area.
As a family-owned local company, we have been offering professional fridge repair, dishwasher repair, washer repair, dryer repair, stove repair and oven repair services for Ottawa customers for over 15 years.
Main contact(s) | Artur Shifrin |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Our appliance repair technicians will explain about the warranty - we offer up to 1 year warranty. |
Accepts credit cards | Yes |
Year established | 2016 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Contact Capital Appliance Repair to request licensing info. |
Insurance information | Contact Capital Appliance Repair to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.