Carnswell is a fast growing company that is known for its reliability, efficiency and timely completion of all projects undertaken by the firm. Carnswell is operated by engineers and professionals that guarantees the design/build/repairs of all projects. Carnswell Contracting Services includes:Commercial and Residential Renovation Structu read more...
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Communication: Before hiring him Kevin was following up with us periodically, always available but once the work started, it was hard to reach him. He didn’t receive texts, his v-mail would be full and wouldn’t call back. He would say he would come and then not show up or show up much later than convened without communicating with us.
Timeliness: Kevin came more than three times to the site. We highlighted the conditions: a tree with protruding roots in the property an old house so possibly unknowns underneath the yard. Kevin said “I’ll finish in about 3 days, but let’s say a week just in case” It took him more than 3 weeks and he didn’t even finish. He and his crew would arrive one day not come two, come and work 2 hours and then leave and the when the neighbours hired him to their backyard he finished theirs first, which would have been nice to have been consulted.
Quality: He assured us he knew what he was doing, being an engineer. By the first week it was clear he did not know how to build the gates or deal with the tree and fence. Fortunately, he hired a carpenter and the fence turned out relative well. However, the landscaping was shoddy at best. He had to dig holes for the cane bolt-didn't. He said he would install crushed stone for the driveway but he just mixed top soil with some stone. After one week we already have weeds growing! He supposedly built a French drain – but he just dug a hole and put in the weeping tile- we had to go buy gravel and do it properly!
Cleanliness: We had had renovations so the backyard wasn’t clean and we told him to remove the soil and bring new one for the sod. But he just moved it over and left it around the tree with all sorts of trash. He also left the extra sod and broken tools. We had to pay for all of this to be removed by another company.
Honesty-As detailed he was not very honest about his capabilities and at the end he asked us to pay him the balance and he would come over the next day to finish the project. We were hesitant but he assured us he would come back. He never did.
I reburke the comments made by maria. They constantly changed the scope of works that was agreed upon. She mention that we could take as long as we needed to complete the job based on the unforeseen conditions of the subsoil. Where there was a 10" thick concrete slab 3'deep in the earth. Where I had to get I heavy duty machine and extra manpower to break and bore the holes. We didnt charge them the extra cost that it took to resolve the issue. I gave them a very affordable price for the job as they said they could only afford a specific amount. I want to help them to fix there fence and beautify her landscape. I even had to go into my personal finances to finish the job. I want her to have a finish beautiful backyard so they could be happy with there backyard. She was very happy with the job and her backyard.
Carnswell performed waterproofing for the foundation of my house to stop and prevent leakage in basement which seems to be working. The project was 87 linear foot 7' deep. So I'm happy with the service provided and happy that the issue is solved.
Carnswell has a TrustScore™ of 2.2. The average TrustScore™ for other businesses providing similar services in Scarborough and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 5 |
Approved | 0 | 2 |
Unverified | 0 | 0 |
Suspicious | 0 | 3 |
Overall Rating | 3.3/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Yes |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2016 |
Member of TrustedPros Since | 2018 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Carnswell is a fast growing company that is known for its reliability, efficiency and timely completion of all projects undertaken by the firm. Carnswell is operated by engineers and professionals that guarantees the design/build/repairs of all projects.
Carnswell Contracting
Services includes:Commercial and Residential Renovation Structural Framing, Foundation Underpinning (basement lowering), Foundation waterproofing, concrete works (forming and finishes).
Carnswell design
Services include: Design and build custom homes, home inspection and building permit such as structural addition, decks, fences, Gazebos and patio.
Main contact(s) | Kevin Shearer |
Listed with TrustedPros since: | 2018 |
Residential work | Yes |
Commercial work | Yes |
Warranty | We offer a 10 year warranty on any area that was repaired by our company. The affected area must be proven to still have leaks, cracks and other faults that was neglected or not fully repaired by our firm. The warranty can be transferred to new owners if applicable. |
Accepts credit cards | Yes |
Year established | 2016 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Sole Proprietor |
Licensing information | Yes |
Insurance information | Contact Carnswell to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.