CCAS Heating and Cooling

CCAS promptly and curteosly came to our home, diagnosed our furnace problem and provided excellent service. We highly recommend them to anyone looking for service or new furnace installation or replacement. John had sold us the furnace nine plus years ago and chose an excellent product which was still under warranty for parts.

Excellent service, communication, professionalism and worked with me within by budget. Thank you Canadian Clean Air for your service and support!

Great service, fair price, and very nice, honest people. I recommend them and will use their services again.

Thanks John, Tina, and Jason!

We highly recommend Canadian Clean Air Services. John Pell came to our rural address on a Saturday of a long weekend to repair our furnace. He knew the furnace type and identified the problem, ordered the parts, drove to Edmonton to pick up the parts, installed the parts and tested the furnace. All through the process he kept us informed. It was a pleasure to have him our home - very customer oriented.

Don

The receptionist, Tina, and the representative/installer, John, were pleasant and professional. The work and estimates were as discussed. I would use their services again and would definitely recommend them.

Simply the best! We called John for an estimate for an installation of an air conditioner and were very impressed with him from the start. He sat down with us and was the only technician to ask us questions in order to find the right air conditioner for our needs with built-in cost savings. At the time we were having issues with our furnace. He made an extra trip and corrected the problem as a courtesy. The installation was then performed within a week of the estimate. The job was completed on the same day. John is not only an excellent technician but also a very caring and responsive professional. We would definitely call him in the future and would be happy to refer him to others.

They are unique because you get them on the other end of the phone if you call with an emergency and they very customer oriented. Lets face it, 7 out of 10 people are probably calling them with an emergency ...like the hot water tank just exploded or the furnace is not working & its -30C on Boxing Day.

When my hot water blew they were in my house within 30 minutes and new tanks in the next day! I do not hesitate to refer them to friends, family and clients.

I called Canadian Clean Air Services for a service call because our Carrier furnace did not seem to be working properly. While checking the furnace out, John found that the secondary heat exchanger had cracked and carbon monoxide was a real danger. John encouraged me to be with him during his inspection, as he wanted me to be fully informed on what he was doing. John told me about 2 options- replace the heat exchanger for which Carrier would reimburse us or go with a new furnace. John and Gus came out within 3 days to install our new furnace. We found both to be very pleasant and thorough in their work. Tina in their office was also very helpful and patient with our questions. John even installed a new thermostat I had purchased at no extra charge. We heartily recommend John and Gus of CCAS for your furnace needs.

John and Gus were very professional and provided exactly the service they promised within the quoted price. They were both easy to engage in conversation, polite and approchable. We enjoyed having them in our home and would recommend them to others who are looking for superb, reasonable and highly professional work.

We were first introduced to John Pell in 2007. We were in need of a new furnace and hot water tank at the time and John’s attention to detail was evident by the work he did in our home. Over the years we have come to trust John, he is knowledgeable, trustworthy and has a lot of patience, especially with my many questions. Over the past 9 years, we have come to rely on John and call upon him every year for maintenance of our furnace, hot water tank etc. An extra benefit to hiring John has been his desire to educate his customers, and with his understanding of some of my health issues, three years ago the decision to install a Sanuvox In-Duct UV Air Treatment System to improve air quality in our home was made ~ I highly recommend this air purification system!! More importantly, however, I recommend John Pell to anyone and everyone who is in need of a dedicated, courteous and reliable Contractor that is specialized in HVAC systems.