Cinco Home Improvements is composed of a team committed to your satisfaction. We strive on exceeding your expectations and building long lasting relationships. So, it comes with no surprise that we have built many lasting relationships across the GTA. Our company was founded on the most essential values and morals, and you will witness this fro read more...
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We hired VIctor Cinco from Cinco Home Improvements to renovate two rooms in our house into a 2 storey 2 bed apt. It started out well with the major construction...beams, plumbing, electrical, sound proofing, mechanicals etc.
When it came to the finishing the job...it all fell apart. We had to redo almost everything that was done. We eventually fired Victor from the job as his trades just could not do the work properly or on schedule. I have a four page list of things that were not done or had to be redone because they were not to code, poor quality or dangerous work. It cost us a lot of money to do repair all this.
He owes us money that he agreed to pay to cover some of the items that were done poorly ....paid the first three of five installments but owes us 5 more payments and after repeated requests has not paid.
He installed railings on our third floor deck that months after we fired him (but still in the warranty period) that came so loose in a windstorm that we feared they would fall onto the street below. thousands of pounds of glass and metal would have fallen on our tenants entrance and onto the street. We hired an engineer and another contractor to finish that job...they were both appalled and alarmed that anyone could do such a bad job...that was not to code. we asked him to pay part of the cost of the damage to our property and the repairs and reinstallation of the railing... he has not to date. it cost us around $12.000 to remediate. He tried to blame the bad work on the components...we have since reinstalled ALL of the components and they are fine and to code.
I have documented all of this and have letters confirming it from contractors/engineer that were hired to redo his work I would not recommend hiring Victor Cinco as he is not experienced enough to handle a large reno.....I think he has ethical issues as well.
Victor and Gabby from Cinco Inc were hired by us to do a complete makeover of our newly bought house. The house was outdated and poorly maintained. We had 3 new bathrooms done, full house brand new flooring (hardwood), new stairs, removed popcorn ceiling, install of crown mouldings, created an opening between a room and the kitchen. Every time I messaged them, I always got a response. They were so patient with us and professional. It took longer than we had anticipated originally due to some hiccups but they definitely needed the extra time. At the end, we got what we loved and they became a part of our family. Absolutely recommend them for their great work and persistence. If you are not content, they will make sure you are by the end of their job. Highly recommended.
They also provide warranty for their work, which is amazing because if something happens, they are there to fix it.. one of the sweetest people I’ve worked with.
The people at Cinco were prompt in replying to emails and texts when we had questions or concerns and they made a point of coming over as soon as they could when something needed their attention/expertise. They were friendly and open to ideas and when some of our finishes/plans changed, they rolled with the punches, demonstrating patience, humour, contributing ideas and sharing knowledge.
Victor and Gabrielle stayed late or returned to the job after dinner to resume working, sometimes until it was dark outside. No complaints, only smiles and reassurances. Their diligence and and work ethic was admirable, and they *listened* -- not everyone does.
Many thanks to both of you! :)
Cinco Home Improvements has a TrustScore™ of 3.4. The average TrustScore™ for other businesses providing similar services in Mississauga and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2014|
|Member of TrustedPros Since||2016|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Basement Renovations, Cabinetry and Millwork, Carpentry, Ceiling, Countertops, Decks, Demolition Work, Design Build, Drywalling, Electrical, Excavation Services, Fencing, Floor Heating, Flooring, Framing, Garage Construction, Handyman Services, Heating & Air Conditioning, Home Restoration, Insulation, Interior Design, Painting, Plumbing, Shed Construction, Siding, Structural Engineering, Tiling, Waterproofing, Windows and Doors
Cinco Home Improvements is composed of a team committed to your satisfaction. We strive on exceeding your expectations and building long lasting relationships. So, it comes with no surprise that we have built many lasting relationships across the GTA. Our company was founded on the most essential values and morals, and you will witness this from the very first hello!
The founder, Victor, Has over 5 years of home renovation experience and embraces continuing education for him and his team. together our team has all the expertise and skills required to complete any residential Project. We understand the challenges that can arise during a home renovation. These activities can become stressful if you don t have the right tool & people to help. But, it doesn t have to be that way. Our experience is your asset!
We work with each of our clients to understand their needs and execute their vision. Our expertise are always at your disposal. We are not comfortable until you have no more questions.
|Main contact(s)||Victor Cinco|
|Listed with TrustedPros since:||2016|
|Warranty||Cinco Home Improvements provides a 2 year warranty on all of the labour & installations supplied by the company. Please refer to manufacturer warranty for defective materials|
|Accepts credit cards||Yes|
|24 Hour emergency service||No|
|Licensing information||Licensing information available upon request|
|Insurance information||Contact Cinco Home Improvements to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Cinco Home Improvements has contributed 9 responses to the following questions posted in the 'Ask the Pros' forum