Creative Remodeling Solutions (CRS) specializes in the high quality design and remodelling of bathrooms and ensuites. We are based in Mississauga, Ontario and have been in business since 2001. We proudly help homeowners in Oakville, Mississauga and surrounding areas. Creative Remodeling Solutions is about making your home more beautifu read more...
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Roger was one of four contractors we interviewed for the job. Within a minute of meeting him, we knew we would work with him. Roger was very generous with helpful suggestions even while competing with others for the work. He has the highest professional standards and takes great pride in his work. Jobsite was always as clean and tidy at the end of the day as possible. Contract was detailed and there were no surprises. After 20 years in the business he has a network of best-in-class sub-trades who share his commitment to excellence. He worked with our suppliers and negotiated excellent discounts for anything we bought from them. Job was done on time, on budget and the process was a delight. We hope to be able to work with Roger again on future planned renovations, given this excellent first experience.
Thank you Les and Kathleen for your excellent online review. Even though we had the challenges of a pandemic, we were able to practice safe standards for your family and CRS. We are very happy that you are pleased with the overall experience and will consider working with us in the future.
Stay well and stay safe,
Roger and the CRS Team.
My wife and I are very satisfied with the work Roger did on our ensuite bathroom. From beginning to end, the communication with Roger was excellent. He gave us some great advice on what tile, fixtures and vanity would work in the small space. The project was completed without any issues at all, on time and on budget. We are now thinking up more projects for Roger to work on.
Thank you for sharing your experience with readers who are considering a renovation project. It was a pleasure working together with you and transforming your space into something you are completely happy with.
We look forward to working with you again. Thank you for your business.
Roger and The CRS Team.
What started with a slow leaking toilet turned into a powder room redo. Being new to this type of process I needed some guidance and "creative solutions". Roger exceeded my expectations. He was readily available to phone calls and emails both before and after I selected his quote. His quote was thorough and he delivered in workmanship and timeline. Both my plumbing and walls were a bit unusual and Roger had a solution. I was able to keep the existing cabinet out of the landfill and Roger arranged for and installed a beautiful custom stone countertop. His experience shown through as he made great suggestions throughout the process. I would not hesitate to use Roger again for future projects. Thank-you for a great first reno experience.
Thank you for sharing your experience with readers who are considering a bathroom renovation project. It was a pleasure working together with you and providing helpful and cost-effective solutions.
We look forward to working with you again and we appreciate your business.
Roger and The CRS Team.
Great experience going through this reno! Roger and his team were attentive, knowledgeable and courteous. We decided to go with CRS because Roger was responsive, answered all our questions and gave us good suggestions to help us figure out the best plan for our project. At the end of each work day, the area from the front door to the upstairs washroom was left clean. The workmanship was detail oriented and exceptional. We are very happy with the results!
Thanks Nat and Terry! We have been doing this for so many years and helping clients such and yourselves make the best use of their space is an area that we truly excel at. We trust that you will enjoy it for many years to come.
Roger and The CRS Team.
Pretty and functional - yes, you can have it all!
Roger and his team at CRM are certainly as advertised. They were respectful, reassuring and reliable. How refreshing when the end result matches the sales pitch and promise. If there were challenges, he presented them in a timely way, making it a conversation.
We did a complete gut job and fixed all the problems that we inherited from previous builders/renos which added to the scope of work, including a new door, new fan with timer, additional GFI outlet, wall repairs due to resizing air intake and replacing grill, and repairing the threshold to meet the new beautiful floor. Thankfully, we are 100% safe and sound now. Pretty and functional - you can have both!
Roger really listened to what was important to our family. If you are considering disrupting your life for a reno (and it is a dusty, disruptive process no matter what), don't look any further than Roger and his team.
Lastly, I would commend Roger on his contract process - easy to see our respective responsibilities and clear on timing and budget. Your mother was right - in life, you get what you pay for!
Wow! Thank you for such a detailed and thorough review of your experience in working with CRS. You only go through this life once and we are very proud to be building a legacy of happy clients such as you. We appreciate the great feedback and we look forward to working with you again.
Roger and The CRS Team
I had brought in Roger and Isaac once again, this time for a tub to shower conversion.
The scope of work included tub and drywall removal, installation and waterproofing of a shower pan, and new wallboard, new shower set fixtures, as well as pot light installation, a towel warmer install and new electrical connection, and tiling.
And I have nothing but praise for Creative Remodelling Solutions. All went according to best practices in the industry, from an initial project site visit / consultation, to a detailed quotation, an as-promised start and completion date, with work completed to meet applicable plumbing and electrical standards and codes, and within budget, too!
Beyond that, the original concept I envisioned was impossible due to existing conditions only understood once tear-down was behind the drywall, and the tub was removed. Roger was both solution-driven, of course, but also collaborative….we shared ideas to a new configuration.
Construction in a condo was a challenge, no doubt. The work area was constrained, and Roger and Isaac adapted. The site was left clean daily. When appropriate, Roger brought options of additional material choices to the apartment, which was appreciated. Finishes were meticulous, fine detailing was on point. Expectations were exceeded. Creative Remodelling Solutions comes highly recommended.
Thank you Bryan for taking the time to share such a detailed, informative and complimentary review. Wow! The pictures you posted really captured the essence of the workmanship and attention to detail. I have to say, it looks absolutely stunning and magazine worthy! ;) It was great working with you again and enjoy your brand new bathroom!
Roger, Isaac and the CRS Team.
We have been delighted with the work that Roger (often accompanied by his son, Isaac) have done in our Oakville home over the past 2 years. They have done everything from replacing roofing, to fixing leaky taps, to installing light fixtures, to hanging paintings. They are punctual, professional, finish the work quickly and in a tidy manner, and go the extra mile to make sure things are done correctly. Roger's prices are fair - and I appreciate that he carefully costs out materials that are needed as well. His demeanour is also a plus - he is so kind to our preschooler and toddler (who love to watch him work!), and we feel totally confident having him in our home. We are so glad to have found a trustworthy, honest, and highly skilled handyman.
Menaka, Thank you for sharing such a complementary and glowing review of our company. CRS is in the business of creating long-term relationships with clients. We understand that not all projects are large and clients often need help with the smaller ones. We are happy to schedule in smaller projects in between the larger ones.
Thank you for continuing to put your trust in CRS.
Roger and the CRS Team
I was one of CRS's earlier customers when I had my ensuite, main bathroom and powder room renovated by Roger and team in 2004. I have used CRS ever since on a subsequent home and now my current home. Their work ethic and attention to detail is unmatched in today's contractors. I currently hired Roger to complete a master ensuite. The final product is absolutely fabulous!! CRS is very cognizant of pride of ownership and maintain a clean worksite. I was provided invaluable design expertise and contractor discounts on products / materials which resulted in me coming in well under budget.. Roger kept me apprised of the progress, showed up promptly on site each day and completed the project within the time frame specified. Thanks for a great job and experience Roger, Isaac and Aaron. You're the BEST!
Kerry, Mississauga
Thank you for being such a loyal client and we appreciate you posting such a wonderful review. We have always tried to help our clients by providing trade pricing and other discounts. Readers can view some of the before and after pics of this project in our photo gallery as well. Thanks again for sharing your CRS experience.
The CRS Team
This is my 2nd review for Creative Remodeling Solutions. I met Roger and his son Isaac last year when they installed vanities in our ensuite bathroom and our main bathroom upstairs (which entailed demolition work). (I had met Roger initially through my own son who had contracted CRS to renovate 2 of his own bathrooms). Wonderful job done at our house as I indicated in my review last year and I said I would look to CRS for any further jobs I had...that time came sooner rather than later. We have just had a new floor/toilet installed in the ensuite bathroom which meant removing the vanity that Roger and Isaac had just installed last year along with some further demolition. The job was finished with a "10 out of 10" and I can't say enough about the work done by CRS - finishing work, clean up, all in all terrific work done in a timely fashion. Roger will be back to our home later this month to install pot lights and under counter lights in our kitchen.
I would highly recommend CRS for any remodeling jobs you may have. P.S. My son will be doing his own review but I can definitely say his 2 bathrooms are finished beautifully...what a great job done on both by Creative Remodeling Solutions.
Janie, Mississauga
Hi Janie,
CRS is very grateful that you have taken the time to share your experience on TrustedPros. We thank you for your hospitality, thoughtfulness while we were in your home and putting your trust in us once again. We look forward to working with you and your family whenever you need us.
The CRS Team
Roger and his team have always done my renovations. They completely renovated my previous house top to bottom and the transformation was remarkable.
Having moved to a 2 bedroom condo the renovations were much less extensive.Roger and Issac installed 8 light fixtures. Not only that but Roger advised me on some of my selections and even ordered some of them for me. They installed a kitchen faucet and hung some pictures. In the bathroom a glass door was installed on the shower stall as was a permanent shower caddy.
Roger is a fantastic contractor, very knowledgeable and helpful, No matter how big or small the renovation is Roger and Creative Remodeling Solutions gives 100% to make everything perfect.
I would recommend Creative Remodeling Solutions to anyone who wants the job done to perfection!
Creative Remodeling Solutions has a TrustScore™ of 4.8. The average TrustScore™ for other businesses providing similar services in Mississauga and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 120 |
Approved | 0 | 120 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4.9/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Yes |
Posted Workers Compensation | Business does not require workers compensation |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Yes |
In Business Since | 2002 |
Member of TrustedPros Since | 2009 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Creative Remodeling Solutions has been recognized for their skills and expertise by their peers in the following categories
We recently did some structural work with Roger on his own townhouse in Oakville......We are really happy for such opportunity and looking forward for more opportunities with his company in the future!
Creative Remodeling Solutions (CRS) specializes in Bathroom remodeling and interior renovations. We provide design ideas to fit your budget. If you require cosmetic changes or a complete remodelling, CRS is fully insured and licensed. Awarded Best of TrustedPros 5 years in a row (2013 - 2017).
Regardless of how small your project may be, we make certain it is done right the first time. We take the time, and have all the proper tools to get the job done efficiently. Bonded, insured and licensed, we provide our clients with the assurance and professionalism you deserve.
A very important aspect of every bathroom or kitchen remodeling project. We use fully licensed plumbers when required to achieve the highest levels of quality and eliminate any surprises.
Creative Remodeling Solutions can repair your damaged ceilings, remove "popcorn" and textured ceilings, and enhance the look of your home. Call today for a complementary estimate.
Licensed and Insured we come prepared to tackle your projects efficiently and competently. Highly skilled professionals that follow code as governed by Ontario.
Creative Remodeling Solutions (CRS) specializes in the high quality design and remodelling of bathrooms and ensuites. We are based in Mississauga, Ontario and have been in business since 2001. We proudly help homeowners in Oakville, Mississauga and surrounding areas.
Creative Remodeling Solutions is about making your home more beautiful to live in and increasing its value. Roger, the Founder of the company is also a Licensed Realtor who provides insight into key strategies to improve the saleability of your home.
Over 120 client reviews confirm that we have an excellent reputation for great customer service, professional workmanship and creativity in working collaboratively with our clients to create the bathrooms and interiors that they desire. In addition, we have the specialized knowledge and experience of helping homeowners prepare their home for sale.
We can work with your plans or assist you in the design stage of your bathroom or other interior remodeling project. We also have strong business relationships with many local suppliers that may result in a substantial cost savings for you.
Our team of experts uphold the strong reputation of our business by providing high quality work and complete customer satisfaction within your budget and project timelines. We are the 9 time WINNER of the BEST OF TRUSTED PROS AWARD, 2012 to 2020.
Creative Remodeling Solutions also provides handyman, electrical, flooring and plumbing services to meet your home improvement needs.
Creative Remodeling Solutions was awarded Best of TrustedPros in 2020 for Bathroom Renovations in Mississauga.
Creative Remodeling Solutions was awarded Best of TrustedPros in 2019 for Bathroom Renovations, Handyman Services and Electrical in Mississauga.
Creative Remodeling Solutions was awarded Best of TrustedPros in 2018 for Bathroom Renovations in Mississauga.
Creative Remodeling Solutions was awarded Best of TrustedPros in 2017 for Bathroom Renovations, Tiling and Handyman Services in Mississauga.
Creative Remodeling Solutions was awarded Best of TrustedPros in 2016 for Bathroom Renovations in Mississauga.
Creative Remodeling Solutions was awarded Best of TrustedPros in 2015 for Handyman Services in Mississauga.
Creative Remodeling Solutions was awarded Best of TrustedPros in 2014 for Handyman Services in Mississauga.
Creative Remodeling Solutions was awarded Best of TrustedPros in 2013 for Bathroom Renovations in Mississauga.
Creative Remodeling Solutions was awarded Best of TrustedPros in 2012 for Handyman Services in Mississauga.
Main contact(s) | Roger Phillpotts |
Alternate Phone Numbers | 416-319-0455, |
Listed with TrustedPros since: | 2009 |
Residential work | Yes |
Commercial work | No |
Warranty | Creative Remodeling Solutions honours a 1 year workmanship warranty. The workmanship warranty will cover damages caused because of work that wasn't done correctly, or wasn't properly installed. However, workmanship warranties don't cover materials or appliances that fail on their own. Those are covered by manufacturer warranties. |
Accepts credit cards | Yes |
Year established | 2002 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Sole Proprietor |
Licensing information | Contact Creative Remodeling Solutions to request licensing info. |
Insurance information | Yes |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Creative Remodeling Solutions has contributed 13 responses to the following questions posted in the 'Ask the Pros' forum