Creative Remodeling Solutions (CRS) specializes in the high quality design and remodeling of bathrooms and ensuites. We are based in Mississauga, Ontario and have been in business since 2001. We proudly help homeowners in Oakville, Mississauga and surrounding areas. Creative Remodeling Solutions is about making your home more beautiful read more...
Creative Remodeling Solutions began operations in 2001 and has received 97 reviews for an overall customer rating of 4.9. The average rating for businesses providing similar services in the Mississauga area is 4.2. Write a review
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We are absolutely thrilled with our choice to have Creative Remodeling Solutions (CRS) do a complete renovation of our downstairs ensuite bathroom! Roger and his team were courteous, clean and informative every step of the way throughout our project. From the initial project meeting right through to the final finishing touch we were informed, consulted and listened to so that our project reflected our ideas and expectations. We ended up getting exactly what we asked for - for the price that was quoted without surprises.This was refreshing to experience. Roger met all the unique challenges that come with transforming a basement bathroom in an older home, offering suggestions that made complete sense including a programmable heated floor, updated lighting and repositioning fixtures to maximize our space. We are loving our new bathroom and would definitely use CRS again or recommended them to anyone looking for a reputable renovator who puts the client first.
Roger and his son Isaac were fantastic! They took care of a variety of small jobs around the house - replacing a cartridge in a faucet, installing a new outdoor mailbox, fixing some loose doorknobs, replacing a segment of ductwork, replacing lights in hard-to-reach chandeliers and a range hood. They went the extra mile to make sure these jobs were done perfectly, and even acquired materials we didn't have on hand (i.e., a hard-to-find faucet cartridge). Moreover, they were punctual, efficient, tidy, and friendly. I would not hesitate to hire them again - or refer them to friends and family! Such a relief to find a professional team to give me a hand with that long list of "to dos" around the house!
Menaka, We would like to thank you for sharing your experience and taking the time post your kind review.
Looking forward to working with you again.
The CRS Team
Arrived as promised and did a very professional job. Workmanship was excellent. Roger is a very friendly and genuine person. He and his son Isaac did a fine job and were tidy and considerate of our home. At each phase of the project Roger kept me informed of what he was doing and why. I would recommend CRS without hesitation.
Thank you Bruce for taking the time provide your positive feedback.
CRS enhanced Buce and his wife s home by removing some hardwood and installing large format tiles in the front entrance of his home. In addition, we installed new tiles and baseboard in the side entrance and main floor powder room.
The CRS Team
I needed to find someone skilled to do a small job in my home. I consider myself very fortunate to have found Roger Phillpotts online from Creative Remodeling Solutions.
He responded to me immediately by inspecting the job and providing a quote. The next morning Roger and Issac arrived on time and with all the materials prepped.
They were very professional and completed the job in less time than expected. I was very impressed with their top quality workmanship.
I will definitely call on CRS again, and I do not hesitate to recommend them to others.
This my second review for this company as I utilized Roger's services back in 2008. Since I purchased a new home since then and required renos for my master ensuite and second bathroom I naturally contacted Roger's company for their assistance. It is very rare to find a company that treats your home as they would their own. In addition, Roger and I share the same design esthetic and I can count on him to expedite my vision and offer constructive design input in facilitating it.
Once again, I was not disappointed with the outcome which was completed on time and within budget per his quote. I appreciated the fact that he was able to incorporate some changes and the contractor discounts he passed on to me for fixtures etc.
I would highly recommend Roger and his team for his professional and personable demeanor and expertise in his field. A picture perfect completed job is what distinguishes him from his competition.
Kerry L. Mississauga, ON
A big "Thank-You" from CRS for sharing with on-line readers. We really appreciate when clients reach out to us time and time again after so many years.
Always a pleasure working with you and we look forward to your next project, big or small.
The CRS Team.
I hired Creative Remodeling Solutions to do quite a large renovation in my home and ended up very pleased with the results.
It was big job with new flooring, lighting, electrical, plumbing, paint, and more. The CRS team was very professional throughout and ended up on budget and on time.
I would definitely hire them again for future projects and would absolutely recommend them.
Creative Remodeling Solutions thanks you for your positive review. The project involved creating an open concept on the main floor of their home. A complete redesign of the kitchen / living room, stairs, entry way and additionally a laundry room. See photos posted here, on our profile or website.
The CRS Team
I hired Roger (CRS) to complete my en suite bathroom. Roger & Issac were beyond professional and exceeded all of my expectations. They were always prompt, polite and very personable. Their level of cleanliness was appreciated throughout the entire renovation. They treated my home as if it was their own.
Roger was highly communicative on many levels and offered his expertise and advice to me that has since made a difference for me and my home. They completed the bathroom withen the stated time frame and all within the said budget.
I highly recommend CRS and I will most definatley use Roger & Issac for my next reno!
CRS always strives to exceed our clients expectations. The CRS Team of professionals looks forward to working with you again.
I have had Roger and the CRS team do remodeling for me before. One year they remodeled the family room and bathroom. Two years later they remodeled the kitchen and hall. This year was an extensive remodel which included two bedrooms, master bedroom with en suite bathroom, hall, main bathroom and living/dining room. I chose CRS because I like their attention their attention to detail which is very important to me. They are polite and a pleasant crew to work with. Roger went over the budget extensively and stayed very close to the amount that was quoted. The remodel was completed in the time frame allotted. The crew kept the work area as clean as possible and cleaned up at the end of each day.T have had my whole house remodeled by Roger and the CRS team which is a true testament to their skill and ability and I would highly recommend them for any remodel you may be considering.Thank you Roger and CRS team for your excellent work on remodeling my entire home.
In 2015 CRS renovated our bathroom which we are extremely pleased with.
This year we had them install the backsplash and lay vinyl flooring in our kitchen.
Due to several delivery delays of the flooring, the renovation was completed in two stages.
Roger was advised of this and graciously worked our renovation into his schedule.
Their workmanship is excellent and they are the cleanest and most courteous contractors we've ever hired.
Roger and his crew have always been very thorough, attentive to detail and accommodating.
We highly recommend CRS for your projects - large or small.
Thanks for taking the time to share your experience with online readers and those considering hiring CRS for their next project.
It was great working with you again and we very pleased that we were able to meet, if not exceed your expectations.
All the best celebrating Christmas this year!
Roger and The CRS Team
I engaged CRS to complete the change of tiles on the main floor of my townhome which included the entrance, powder room and kitchen. This was the first such project I had undertaken and CRS was great to deal with in terms of walking me through the process. I was provided with a complete breakdown of the cost which Roger took me through line by line; was very happy that in the end there was a negligible difference between the estimate and the final costs. The workmanship was impeccable, the follow-up and attention to detail impressive. I really love the work done and the visual appeal of my main floor and it’s thanks to CRS.
Thanks for hiring and working with CRS for the first time.
CRS is very pleased to read that we exceeded your expectations in the areas of workmanship, follow up and the attention to detail.
Have a safe and happy holiday and we look forward to working with you again.
Roger and The CRS Team
We hired Creative Remodeling Solutions to remove our old kitchen backsplash tiles and install new backsplash tiles. The quote was detailed and clearly explained the work to be done, time involved, and the cost. Roger & Isaac provided excellent work, have very precise attention to detail, are professional, and take pride in providing excellent work. We would hire them again!
Roger really helped us out, he finished our kitchen backsplash that was started but never finished properly. Roger thanks for doing such a great job and coming to our rescue! Kimberley & Peter T.
Stop. No need to look any further. You have found the company you need for your home Reno/project. Roger Phillpotts, owner of CRS, Creative Remodelling Solutions was an absolute professional. For 1 month Roger and his team came everyday, ready and excited to work. From 8am-5pm (some days longer) and they came everyday without fail. Roger takes your vision and transforms it with a chic, classy elegance and he is always price conscious for all parties involved. I have other projects to do in my home over the next while (a bathroom refresh, a kitchen and a basement) and when it is time I will not hesitate to call on Roger and Team at CRS to continue their transformation magic.
Thanks again CRS, we LOVE our new bathroom.
Mariana and Andy Thibaudeau
Wow! Thank you! Thank you very much for the amazing rave review! Mariana and her family were the ideal clients to work with. Why? They appreciated the hard work, attention to detail and commitment CRS made to the success of their project. They treated every member of our team with respect and made countless thoughtful gestures such as offering coffee, snacks, food and so much more. She went out of her way to make us feel comfortable in their home.
Amazing people! Would highly recommend them! 8 ) - Will post photos below or on our profile!
The CRS Team
Roger and CRS were excellent. Great communication, punctual, quality work. Even though our job was on the smaller side (replacing all our main floor interrior doors), Roger nonetheless provided high-quality service and listened to all of our concerns. We particularly appreaciated Roger and CRS' attention to detail!
Andrew and online readers:
CRS is happy to help homeowners with large and smaller projects. We treat all our clients and projects with the same attention to detail and cleanliness.
Thanks for sharing your experience.
The CRS Team
Recently I somewhat urgently needed both plumbing and electrical work done in my house at the same time. Through my research, I was fortunate to find Creative Remodeling Solutions to help me and I only have positive things to say about them. Roger was very quick to get back to me when I first called, was able to give me a quote over the phone once I had sent him some photos and was kind enough to fit me into his schedule and at the time he had said the very next day. He was professional and courteous and when I had a question after the fact, responded quickly. While he was here, we spoke about some other work I'd like to get done in the house and I can tell you, that I won't be calling anyone else to do it. It was a pleasure dealing with Roger and I will absolutely recommend him to any of my friends and neighbours.
Thank you for taking the time to post a review about your experience with our Company. We try hard to raise the bar when it comes to professional results and great client service.
We are happy that we exceeded your expectations and look forward to working with you again and anyone else that you may recommend to us.
I would also like to encourage readers to send photos, when prompted, of their projects. It often allows us to provide timely feedback and ballpark estimates.
This was the first major renovation that my husband and I have had done and it was a very positive experience. Roger and his team were on time, stuck to the schedule, were within the expected budget and completed the job with extremely high quality results. Roger debriefed with me each day to ensure I had updates on what was done that day & that we were in sync on next steps. He talked us through items that required making a choice between several options to ensure we understood all of the pros/cons as we made these decisions. He also helped with trouble shooting on a few more major items - e.g. returning the vanity for a smaller one that would fit the space better. Overall we had a very positive experience and would absolutely choose Roger for our next reno without a doubt.
Thank you very much for such an excellent review!
Creative Remodeling Solutions (CRS) was honoured to work with Carol and her husband who are great friends of other clients that we have worked with recently, We are grateful for referrals.
Although their master bathroom had been recently renovated, (approx. 6 years ago) when they bought the home, shortly after they started using it, it leaked into the kitchen ceiling below.
During the demolition process, it was evident that there was a lot of water damage. Also, the waterproofing method and materials that were used were likely the cause of the issue.
Additional pictures are posted in an Album within our Company Profile.
It was great to finish the 2016 year off working with Carol, her husband and two adorable kids.
Could not have asked for more appreciative and wonderful people to work with at such a special time of year.
Roger and the CRS Team (See pics below)
Roger and CRS were amazing. Roger met with us in advance and was happy to listen to our vision and happy to offer his advice where it was needed. From there Roger provided a very detailed quote so that we had a firm expectation of what work was going to be done, how long it would take and most important what the cost would be. When the project started, Roger and his team showed up on time and got right down to it. Roger, Aaron and Issac were professional and respectful of our home and our time as they worked hard throughout the day. The final product was something we were extremely pleased with and most importantly Roger did his best to finish on time and on budget. While renovations, no matter how big or small, are often stressful; working with Roger (CRS) took a lot of that stress away. I will absolutely make Roger (CRS) our first choice for any future projects.
Thank you Kris for the highly complimentary remarks you have given the Creative Remodeling Solutions (CRS) Team.
Kris and his wife contacted us because CRS was referred to them by very good friends of theirs. CRS remodelled two bathrooms for their friends in the past.
Their project involved the design and relocation of major items such as the vanity, soaker tub and creation of a standalone full length shower. The devil is in the details with any project. We stay focused on that and we are proud that we were able to meet the high expectations of Kris and his family as I would expect the same.
I would also add that Kris and his especially his wife Michelle, were amongst the most hospitable clients we have ever worked with and made us feel completely welcomed in their beautiful home. When clients treat you this way, its easy to go above and beyond the call of duty. Something that is often overlooked in this business. Thank you for treating us so well!
Creative Remodeling Solutions Team
It was easy to work with Roger and his team, only a few surprises which is good, all things considered.
Thanks for taking the time to post a review Quinn. We appreciated the opportunity to work with you. Quinn contacted us after reading our reviews on the Trusted Pros website.
To elaborate on her comment a little, one of the "surprises" CRS found was that the dryer vent behind the bathtub wall was disconnected and created a "lint storm" and possible fire hazard every time the dryer was used. A moisture and mould issue would eventually occur. CRS brought it Quinn's attention and rectified the issue. The venting in the attic was also a concern, but given the fact that it is a Condominium concern, CRS could only bring it the clients attention and advise. It was addressed and corrected by the Condo building management.
The before and after pictures tell a better story of an amazing transformation.
A pleasure to work with Quinn and look forward to working with her again.
Creative Remodeling Solutions Team.
Aaron was prompt, professional, knowledgeable and courteous. He explained everything and did a great job on installing the light fixtures, door locks and shower curtains. I an very happy with the work, and will definitely be calling Roger for more renovations and other contract work. Definitely a satisfied customer.
On behalf of Aaron and the CRS Team, we were happy to work with you to get your small projects completed to your satisfaction.
We look forward to working with you again.
Roger absolutely came to my rescue; this was a small but very challenging job. The stairwell ceiling fixture had not been properly attached (by a different electrician) & was pulling free. I had tried unsuccessfully for 2 months to find someone to resolve this & was out of time as I was leaving for a month--I was afraid I would come home & find it smashed. The fixture is in a 2-storey spiral stairwell so required some ingenuity to get to it--and Roger did. I am very grateful for his promptness in returning my call, his willingness to work to my tight timeline & to come up with a solution that fixed my problem. I highly recommend him & will call him again.
Thanks for posting your Review Norine.
I am glad that we were able to fix your problem and provide some "piece of mind" on short notice.
Roger and The CRS Team
When I think of the term "Trusted Pros", Roger and his team at CRS certainly come to mind. We hired CRS for a second time to renovate yet another dated washroom in our house. We were so pleased with the first washroom reno, that when it came time for the second we didn't hesitate to call CRS. Roger and his team are the ultimate professionals and their work is truly transformational. They were spot on in terms of the costing and the timing of the renovation even though we had some small hiccups along the way (small delays in getting certain tiles). Roger and his team are not only great at what they do, but are extremely friendly and helpful. Roger also belts out a pretty good tune while he is working. The fact that Roger is also a real estate agent adds a tremendous amount of value to their work as he makes some great suggestions to improve the overall look and functionality. I have recommended CRS before and would not hesitate to do so again.
Wow! Thanks for glowing Review Ryan!
Its great to read what you shared about us!
I will post before and after pics in our Trustedpros profile and on our Website.
Its been an amazing working relationship and we are delighted that you are true to your word and have referred us to your friends,
That speaks volumes.
The CRS Team
Rogers's son Chris installed the chandelier to our satisfaction in June. He had a professional approach beyond his age. Rogers and his son laid the flagstones in June saving us significant hours of labor if we did it ourselves. Again, done to our satisfaction.
Thanks for your help!
You are quite welcome Brian.
CRS is happy to accommodate clients like Brian, who have smaller projects that need to be done.
The CRS Team
We found Roger and his firm on this website and the experience was 100% as we had hoped. This was our first major renovation in our home and we were a bit nervous when the process started- fear of the unknown if you will.
Dealing with Roger and team was great, full transparency, communication and timelines were adhered too and I would fully recommend him to anyone. Also, We have future plans and intend to use them again too.
Your sincere review is very much appreciated.
Working with you and your family was our pleasure.
We are happy that you are delighted with our work.
We look forward to your next project.
on behalf of the CRS Team
Roger and his crew did an amazing job with our shower reno and converting a 5th bedroom to a closet for my wife. He took a lot of time to consult with us to ensure we were fully satisfied with what we wanted. We used a lot of his ideas and suggestions.
Every step of the way he provided an update and guidance on findings. He was transparent with the issues and left nothing to guess work.
We would recommend Roger for anyone looking for quality workmanship.
It was a pleasure transforming your bathroom and creating an amazing bedroom-sized closet for your wife. She is a lucky lady!
Thank you for posting your honest review.
The CRS Team
This is the third project undertaken by Creative Remodeling Solutions. The first 2 involved renovation of our main bathroom and an en suite. All the work on the bathrooms including the most recent job were completed to our entire satisfaction. I would have no hesitation in recommending CRS.
Thanks for taking the time to share the fact that you are a repeat client and always will be.
We appreciate your business and love working with you and your family.
The CRS Team
We are extremely pleased with our experience with CRS. Roger and his team were punctual, courteous and respectful of our home. They provided solid advice and the quality of workmanship was excellent. We will definitely use their services again!
The CRS Team was proud of the transformation we helped create in Paul's (and family) home. Great working with you and look forward to many more projects in the future.
Roger and The CRS Team
Roger was very thorough throughout the planning and renovation process. He provides honest opinion, lots of options and keeping the project within budget to make the bathroom look trendy and fashionable. Roger goes the extra step to ensure the work is done accurately and meeting our satisfaction needs. He is a great handyman around in town. It was an awesome pleasure to have worked with him. If there are any future projects, he is the best man to find in the area.
Thank you Jenn!
Appreciate you taking the time to share with online readers.
The CRS Team
We are very pleased with the quality of workmanship and the advice provided for the renovation . The renovation was completed in a timely manner and to our complete satisfaction . This is our second experience with this company . The second was the complete remodeling of our two to a three piece bathroom. This project was also completed in a timely manner and to our complete satisfaction.
CRS is thrilled to receive repeat business and referrals from clients like Glenn and Dorian.
It is such a pleasure working with great people who appreciate what we do.
Building these types of long-term business relationships are invaluable...
The CRS Team
We recently had our condo bathroom updated/renovated by Creative Remodelling Solutions. One of the many things I liked about working with Roger was that he took the time to listen so he would deliver what we wanted. He was very thorough. We did run into the usual 'blips' that happen when renovating and Roger resolved them quickly and well. His quote was accurate and he was on time. He is very professional and was a pleasure to work with. We highly recommend Creative Remodelling Solutions!
Thanks for the positive review Suzanne.
It was a pleasure working with you as well and hope to do so again soon.
The CRS Team
Roger, Aaron and Isaac from Creative Remodeling Solutions renovated my kitchen and the result was amazing. My kitchen turned out as I had envisioned because of CRS. Roger provided a written contract and went over it with me in detail in advance. The resulting kitchen renovation was within range of what was quoted and I was pleased. Roger's opinions and suggestions were also very helpful..CRS crew were polite, started each day on time and cleaned up site at the end of the day.The renovation was completed in the time specified and everything was done to perfection and the attention to detail was exceptional. CRS will have my business for future renovations and I would highly recommend them.
Thanks for taking the time to post your review Nancy.
We have worked together on multiple projects now and its always a pleasure working with you.
Thank you for the baked goods that you made for the CRS Team; very thoughtful! We love you for that!
The CRS Team
Roger was very nice and friendly. Service was fast. Will use the company's services again.
CRS was called upon by Marina to repair a custom shower enclosure in their recently purchased home.
The door was misaligned and was difficult to open or close without the glass panels hitting together.
Left unattended, this could lead to one or both of the panels shattering and causing more damage or injury.
Thanks for your positive remarks and we look forward to working with you again.
This was our very first home project and had spent over a year in planning and preparation as we wanted to make our unfinished backroom and front foyer a fully functional, useful room for all to enjoy. When I had spoke to Roger and getting to meet him not only as a contractor but a real person who took the time to arrive to my house sit down and talk not only to myself though my wife and kids placed my mind at ease that we had selected the best choice to complete our visions of what the basement could and would look like.
Roger was highly professional, spoke to use on several occasions before the project was to start to make sure that we were all on the same page as our room was extremely tight in regards to "inch by inch" of space. Roger and his son as we were able to get to know "Aaron" offered great ideas, suggestions, what may or mayn't work well in the area that we had to work with.
Roger and Aaron arrived on time, worked in a professional manner, spoke to my wife mostly as changes that would work out for the better in the long run and always keep us posted on the project. The treated our house as there own and I could tell from day one that Roger and his team would be the best fit for our project. Roger stayed on budget and on time and kept the communication open.
From the start to finish it was a great pleasure to work with Roger and Aaron and the Creative Remodeling Solutions team and we as a family would highly recommend them for any home renovations and look forward in the future to working with them again in the very near future. We can't thank them enough for there time, professionalism and even emails afterwards to check in to see if we are enjoying our new room, and to allow us to email them if there are any issues that may arise.
We can't say enough pleasant, kind words and can't wait to show our room to others who are looking into finding a great contractor in the very near future.
Thank you again Roger and Aaron
Scott, Anne, Adrianna and Kyle
Scott and family,
Thank you or taking the time to share such a great review regarding Creative Remodeling Solutions and the project we worked on recently.
Yes, the project required accuracy and plenty of attention had to be paid to the "details". I applaud you and your wife for double-checking that the items you purchased were going to work well in the space we prepared for you.
It was a pleasure working with such a "down to earth" family such as yours.
We look forward to working with you again.
Roger, Aaron and the CRS Team
This is the second project that I have hired Creative Remodeling Solutions to do for me. The first was for our main floor bathroom and this one was a total renovation of our ensuite bathroom.
Roger was highly professional and took care of everything; from advising on the bathroom design, vendors, product selection, paint colour, project management, garbage bin rental, renovation and clean up. From our first consultation with him through to the end of the project everything went smoothly, on time and on budget.
Roger and Aaron arrived promptly each day, ensured that the floors were covered, were professional and courteous and also cleaned up each day. Throughout the renovation Roger communicated with me regarding recommended changes and project updates. We really appreciated all of this each day.
At one point our skylight was leaking (which was unrelated to the work Roger was doing) and when the company came to repair the leak Roger helped the man from the glass company with getting the leak fixed promptly.
From the beginning to end it was a pleasure to work with Roger, Aaron and Creative Remodeling Solutions â€“ we highly recommend them for any home renovation project and will definitely use them again.
Thanks for sharing your positive experience about working with CRS.
We appreciated your hospitality while we worked with you to achieve the results that you truly envisioned.
CRS will always be pleased to work with you again and again.
The CRS Team.
I contacted Roger at Creative Remodel with regards to two condo apartments that I wanted renovated. I had spoken with a few contractors prior, and this helped me make my decision and deal with Creative Remodel.
Roger always took his time to explain and answer any questions that I had, and I had lots. He was extremely accommodating when it came to my schedule.
The work was done well before the quotes time. The price did not change from the quote he had given me. His team and himself were extremely professional, courteous, and polite.
I would not hesitate to use Creative Remodel in the future.
I highly recommend Roger and his team.
We appreciate your remarks about working with Creative Remodeling Solutions.
Look forward to the next project.
The CRS Team
Creative Remodeling Solutions was contracted to renovate the main floor bathroom. Having dealt with many contractors over the years we were confident Roger was the right person for this renovation. From the initial consultation to the end of the project Roger was professional, conscientious and very detail oriented. When we were uncertain of what to purchase, Roger offered his advice and guidance which, thankfully we took.
Roger and his team treated our home with respect and care. They protected the floors with drop clothes, vacuumed daily and ensured all areas were clean and tidy before leaving.
Communication is essential during a renovation. Collectively we shared our ideas and solutions. We discussed potential issues that could arise (hidden behind walls, unforeseen problems and expenses) and when they did appear, Roger and his staff took the time to explain what they found, the damage it caused and how it would be fixed. Their experience in resolving unexpected problems was enlightening and reassuring.
Roger and his staff resolved other issues in the house that previous contractors had neglected to do or, had done incorrectly. If these items had not been repaired now they would have caused major problems in the future.
A defective counter-top delayed the completion of the bathroom. Thankfully, the day after the new one arrived, Roger and Aaron returned and finished the work quickly and efficiently.
Due to a change in the products used on the floor, additional labour and material costs altered the original price quoted. It was well worth the extra money and the outcome exceeded our expectations.
We highly recommend CRS as they were very professional, punctual, courteous, adapted to changes on the fly and most importantly, their workmanship was exceptional.
We appreciate the stellar review that you have written about Creative Remodeling Solutions!
You shared a lot of useful and detailed information about your experience, Thank you.
We aim to exceed our clients expectation and we are thrilled that we exceeded yours.
Thank you for posting some pics of your bathroom project.
The CRS Team.
Roger was prompt, professional, communicated well, and was on budget.
Happy to help you on the one day job!
The CRS Team
We recently hired CRS to remodel our ensuite and we are so happy with how the bathroom has turned out. From the time of our initial consultation with Roger, we knew we made the right choice in working with him. He helped us every step of the way from providing great advice on design ideas for the bathroom to providing great suggestions on sources for materials to help us stay on budget. As others have mentioned, we had open lines of communication with Roger throughout the project (to make last minute changes, to get updates on schedule) and he and Aaron are very courteous and mindful to detail. We highly recommend CRS for any renovation project.
Thanks for the awesome review. It was great working with you and Kris throughout the project. Really happy that we got the results that you wanted.
Look forward to working with you on your next project to make your home even more beautiful to live in.
The CRS Team.
Roger and his team were very professional throughout my main bathroom renovation process. My job was on time and on budget. He provided excellent ideas, some of which we incorporated in the renovation. All issues were addressed quickly, in some cases involving creative solutions, and his communication was great. As all renovations go, I added new elements as we went, Roger helped incorporate these into the plan and keep the renovation on schedule. When my tub got lost at the manufacture, Roger was very helpful in securing a new one and speaking to the company. The team cleans up everyday and keeps their workspace neat. They try very hard not to inconvenience the homeowner in the process.
I would use Creative Remodeling Solutions again, which is always the best recommendation.
Thanks for sharing your satisfaction with our readers. It was great working with you and your family.
Together we created a space in your home that is now a pleasure to come home to.
We look forward to working on your Master bathroom in the near future.
Enjoy your new space!
The CRS Team
I met with Roger to get the quote to repair some broken tile in our bathroom. He showed up on time, looked over the project and gave a quote. We agreed upon the request and price, he then sent an email outlining exactly what I wanted and what needed to be done, in a very detailed format. We set a time and date. Roger and his crew were there as planned, did the work beautifully and cleaned up all the mess. Wouldn't think twice about hiring them back again.
It was nice to meet and work with Graham and help him and his family out with this small job.
Thank you for posting your review.
Note to the Readers:
Often, homeowners neglect to fix the small issues, such as cracks in shower tiles. Regarding bathrooms, where water is involved, this can lead to further damage and more costly repairs. At Creative Remodeling Solutions, we are happy help homeowners like Graham, with not only large projects, but small ones too.
We had our bathroom renovation completed approx. 3 months ago by another contractor. Recently we noticed that the tub was loose, grout and caulking all cracked and there was a leak coming from the shower plumbing that had gone through the flooring/below ceiling. In fear of not knowing what to do and whether we should trust the original contractor, we called Roger to see if he'd be able to come assess the matter. Roger showed up within an hour and was incredibly knowledgeable and friendly. Not once did we feel pressure to use him for the repairs but instead, he gave us his opinion and recommendations and wanted nothing in return.
We will be using Roger for our next renovation 100%!!!
Thank you for your time Roger!
You're welcome Angie.
To the readers:
This is not the first time and I am certain it will not be the last, that I have been asked for help or my opinion after a bathroom has been remodelled by a previous contractor or company.
I explained to Angie and her husband "how to fix the problem" in a couple different ways and what I felt was the most cost effective manner.
I also encouraged and advised them to give the original "installer" the opportunity to come back and "correct" the issue. Although this is sometimes a difficult approach to take, in my opinion, I feel it is the right one.
Angie - Thanks for taking the time to post and share with online readers; perhaps our paths will cross again...
Roger recently completed a basement renovation, which included baseboard installation and painting throughout (walls and baseboards, plus a mold-killing primer under the baseboards), as well as a couple repairs.
He treated our house as if it were his own, even going out of his way to fix issues as they arose. For instance, the laundry closet was hot when he arrived, and he took care to unclog the vent and explain the regular maintenance that should be done.
I was impressed by Roger's thorough communication and cleanliness, and would recommend him. The renovation process was easy and painless, and I am happy to keep him in mind for my future projects.
Thanks for sharing your review Tiffany.
The CRS Team
I cannot express how pleased I am with selecting Creative Remodeling Solutions as the company to renovate my master bathroom. Roger and Aaron are knowledgeable contractors whose stellar customer service, attention to detail and expert advice delivered an end product that is beyond my expectation.
The renovation initially started off as a D-I-Y project, which was not progressing, so I researched for a contractor on this website. When I came across Creative Remodelling Solutions I was immediately drawn to their quality craftsmanship, through their impressive portfolio and professional website, but these were not the deciding factors to hire CRS. Roger returned my phone call in less than 24 hours. He came to assess the work, listened attentively to what I wanted to achieve and then made some creative and cost-saving recommendations, which I chose. He provided a detailed service agreement and his quote was reasonable and accurate. He dedicated his time solely to completing my project only. They were punctual; every day and kept me well informed on how they were progressing. They were respectful of the property, neat and tidy and they finished within an impressive timeframe. I do not have one negative thing to comment on; I highly recommend their services.
Roger and Aaron are true craftsman in their field.
Thank you for making us feel welcome in your home. It was a pleasure working "with" you and helping you get your project back on track and completed to your total satisfaction.
Thank you for sharing so many compliments and appreciating our workmanship.
We look forward to working with you and your family again soon.
The CRS Team
Roger is one of the best contractors we have ever worked with. He assisted us in every step of this project and provided some great advice on the layout of our new bathroom. His background in selling Real Estate is a huge plus, as he came up with some great design ideas that we did not think of. Roger communicated with us through every step of this project and kept us up to date as to the timeline and ongoing costs of the project. His attention to detail and quality of work was amazing. The CRS team not only cleaned their work area, but also other areas of our house that they walked had to walk through. They were extremely courteous and friendly not not only my wife and I, but also to our kids and pets. The project ended going slightly over the original timeline but Roger explained the reasoning behind the slight overage (previous owners used far to much concrete in original tile floor). We are so pleased with the final product, and we have already talked to Roger about coming back to do another washroom in our house. I would highly recommend Roger and the rest of the CRS team.
Thanks for the glowing review Ryan.
CRS enjoyed working with you and your wife to help make the "vision a reality". I am thrilled that you both are pleased with the final product - "thank you" both for being "open" and receptive to the suggestions that CRS put forth. The results speak for themselves.
We look forward to your next project...the remodel of your main bathroom in 2015.
Additional photos of Ryan's project are available in the Creative Remodeling Solutions Portfolio Albums.
The CRS Team
When we decided to remodel our ensuite bathroom we called CRS/Roger to come over and give us some suggestions. Due to the fact that my husband was quite ill at the time, I was unable to go out to look around for a vanity, tiling, etc. so I left it up to Roger to make the decisions for me and I could not have been more pleased. Everything was beautiful and done to our complete satisfaction. I would highly recommend Roger for any work that has to be done.
Thank you for sharing your feedback Sharon.
CRS understands that not every client is in the position to spend their time "shopping around" for all their products.
CRS has excellent business connections which makes the entire renovation process much more enjoyable and smoother. CRS took the time to understand Sharon's vision and selected products based on her style, preference and budget.
Roger and the CRS Team.
I had seen Roger's work first hand and was impressed and knew we were the right fit. He is very professional and goes over the work contract in detail. He said the renovation would take take 4 weeks and he finished 3 days shy of that. He is very particular about details and does fine work, cleaning up at the end of each day. The transformation of my family room was amazing and everything I had wanted, and more. Roger is an excellent contractor and I plan to use him for all my future renovations..
It was a pleasure working with Nancy to transform not only her family room but also the adjacent washroom.
Pictures are posted on our profile at trustedpros.ca and at Creativeremodel.com.
We look forward to working with Nancy on future projects.
The CRS Team.
We used Creative Remodeling recently for the second time in ~ 5 years. In both cases Roger and team performed high quality work; showed a high commitment to doing a professional job; made useful suggestions and kept their promises.
Great to work with Murray and his family again.
The CRS Team
Roger and his team remodelled my bathrooms 4 years ago. When I decided to do an extensive remodel of my two-level condo I called on him. This was an extensive 7-week renovation. The stucco ceilings were scraped and re-plastered, the electrical was updated, the broadloom was removed and replaced with laminate throughout, the whole place was painted, new baseboards were installed and all the closet doors were replace and new handles were put on the doors. My stairs were repaired and stained to match the floor and a new glass and stainless steel railing was installed. Roger and his team did an outstanding job. The place looks amazing. Nothing was too much trouble and Roger's design knowledge made it easy to bounce ideas off him and come up with a solution. He saw my vision and made it happen. Although I had to move out during the process, Roger and I kept in touch constantly. Attention to detail is a hallmark of his service. My neighbours remarked on how friendly and courteous they were during the process. I would not hesitate to recommend Creative Remodeling Solutions to anyone. I can't say enough about what a great group they are.
Working with Karen was a absolute pleasure. As she mentioned, CRS remodelled two of her bathrooms in 2010.
We appreciate her calling us back again to completely remodel her condo two-level condo.
We were equally happy as Karen was with the results.
CRS appreciates your business!
The CRS Team
Based on Roger's knowledge, attention to detail and work ethic, I am confident in recommending him and his team at Crealive Remodling Solutions.
Thank you for taking the time to post a review. The CRS Team.
Roger was a consummate professional, in all aspects of the work, from start to finish. During the initial consultation, his correspondence was timely and informative. Although our job was relatively small, there were some complications encountered which Roger and his staff were able to solve with skill and speed. We were impressed at their commitment and tenacity at getting the work done quickly and most importantly, done right. Highly recommended!
Peter and Vanessa,
Thank you for the excellent review! You can expect that complications may arise during any remodelling project, regardless of how small. Working with CRS, you can be assured that we will handle them in a professional manner and take ownership when necessary. Its nice to know that clients such as Peter and Vanessa appreciate that aspect of our reputation and took the time to share that with our readers. Thanks again! The CRS Team.
A newbie to Canada, I was pretty much "held to ransom" by an appalling contractor who expected me to take his abusive manner and messy bad work and tardy timekeeping. Taking a chance I took his bluff and told him to go leaving me after three weeks with a half completed job and no bathroom. Roger literally came to my rescue and took over the job in short time. He showed me there are honest hardworking people out there who actually care about the quality of service over taking the money and running. I wish I had hired him first as the job would have been completed weeks ago without all the angst and stress that the previous contractor put me through. Rogers work is excellent, fast and efficient. He spends time making sure he makes only a minimum of mess and upheaval and always makes sure things are cleaned away when he leaves at night. Any problems were attended to right away with no fuss or constant "price adjustments". The team he used on my job were two great young guys who were very respectful and who work the same way as he does. Not once did I feel uncomfortable with them around. I will certainly make use of his services when I need more work done.
Thank you for taking the time to share your experience with online readers. Unfortunately, your initial encounter was not a favourable one, however, I am happy to hear and see that CRS was able to turn a bad experience into a great one! Thank you for your hospitality while we worked in your home - The CRS Team.
Please note that CRS does not typically undertake projects that have been started by a previous company or contractor. Why? Mostly for the simple reason that CRS CANNOT guarantee the work that has been previously completed by someone else, only the work that CRS completes.
Roger remodelled our ensuite bathroom beautifully in the autumn of last year. We were going to wait a while before renovating the main bathroom. One day, the shower valve handle in the main bathroom broke awkwardly along the shaft . There seemed to be no way to get replacement parts for this situation. We thought we would have to break tiles or go through the linen closet to replace the welded-in valve. I called Roger. He responded very promptly even though it wasn't an emergency. His analysis of the situation and recognizing that the valve cartridge could be replacing without tampering with the body saved us hundreds to thousands of dollars in repair work (depending if we were replacing or renovating). He expeditiously picked up the right component and installed it for us. Thank you so much, Roger!
Thank you very much for taking the time to share your gratitude with CRS and online Readers.
It was my pleasure. The CRS Team.
Roger's group did an amazing job on our bathroom. He was very communicative and supportive during all portions of the project.
There were some unforseen delays that were not really CRS's fault, but Roger did his best to mitigate the delays.
The quotation was very close to the final cost and was well detailed with no surprises.
We would absolutely use CRS again for any future projects we have.
Outstanding service....great company with absolutely bo issues....highly recommended!
I was saved from a 3 year disaster in my master bathroom by CRS. Roger was able to bring to life my vision and my dreams for my bathroom within a very short period of time. He listen to what I wanted, discussed the pros and cons of different solutions and provided quality workers and workmanship to complete the project. I am grateful to CRS for their professionalism and wouldn't think twice about hiring or referring them to anyone.
I came to this website first to read about all the contractors in my area. I was very please with the jobs they did for us. Roger was easy to get a hold of and was always available to give us good advise. Off the bat he was very professional and curious, out of all the contractors we had come in for quotes, he was the only one that took off his shoes to walk around our condo. The job was finished on time and was done well, they were here bright and early in the morning. They are nice hard working people. In future I will be sure to keep CRS in mind. Thank you.
Vanessa and Marcus,
We respect everybody's home and treat it like our own.
Look forward to working with you again...
The CRS Team
I have used CRS in the past for bathroom remodelling services and decided to leverage Roger's knowledge as a Realtor to not only prep and sell my home, but assist me in finding a particular home that suited my taste.
I felt very fortunate to have obtained Roger's "one-stop shopping" expertise since I know Roger as being very professional, personable and design-savvy from my previous renovations. That, coupled with the realtor services is a rare combination. I can only say that I was not disappointed.
Roger suggested and completed certain minor fix-ups, staged my home, prepared a professional virtual tour and marketing brochure which amazingly resulted in a sale of my home at asking price on the first day it was on the market. Roger's crew handled the completion of a few repairs that resulted from the home inspection so that I had a stress free firm offer. He then found me the perfect home for me and educated me on how to navigate a multiple bid situation. Roger could look at a potential home and recommend solutions that would satisfy my "wish list" but work in terms of resale value.
It was such a bonus that he acted as both my realtor and contractor. I would highly recommend Roger's services to anyone looking for a realtor or contractor.
Working with Kerry and other clients in this capacity is very rewarding! I really enjoyed every aspect of advising and working in harmony with Kerry about HOW and WHAT to do to make her him sell quickly and for top dollar; It goes way beyond the overused term "staging". As she mentioned in her review, this was NOT the first experience working with Creative Remodeling Solutions. It speaks volumes about how very beneficial and advantageous it is to any homeowner to build a solid relationship with a trustworthy and reliable Contractor / Remodeller. Knowledge, experience and education in multiple disciplines are put into practice when you work with Roger and CRS.
Take your next project to the next level!
Roger and his crew kept within a tight budget while providing excellent workmanship on transforming a tired old basement washroom into a masterpiece. He and his crew were very professional in every way from expert advice to quality work. They were always prompt, courteous and willing to put that extra effort forth to complete the job- on time and under budget. The washroom is absolutely beautiful and we are now contemplating having them back to do our upstairs washroom.
I highly recommend CRS for any renovations, you will not be disappointed, only glad you did.
Charles & Ann from Mississauga
Thank you Charles and Ann for sharing your very positive experience with the online world
It was extremely nice to work with clients such as Ann and Charles;it makes "going the extra mile" worthwhile when your clients appreciate it. I believe that is a large part of building great relationships.
The CRS team transformed what was once an unusable basement bathroom (see before photo below) into a practical, modern washroom space to be proud of, (see after photos). It did not break their bank either as costs were kept to a minimum; Charles and Ann contributed by purchasing and delivering most of the finish materials. They also chose to gut the bathroom themselves which saved them some $$. Tip: Doing this allows contractors the benefit of pricing the job accurately as most "issues" are exposed and eliminates "unforeseen" costs. 8 ). However, the reality is that it is labour intensive and is best left to professionals to avoid costly mistakes during the demolition phase.
From a Realtors perspective, I would say they added approximately $13,000 - $15,000 to the value of their home. Several factors are considered when evaluating this amount.
Please review the photos of their project. Thank you, Roger
Creative Remodeling Solutions Inc, is an excellent choice for any renovation need. They have a very professional approach to the project from meetings, to on-going communication, problem solving and written backup and reconciliation. The cost of the project is very fair, competitive and any unforeseen changes are discussed along the way. We are extremely happy with the quality and attention to detail by Roger, who leads the team, listens to our needs,and also offers great suggestions that improved our vision for what we were looking for. We would highly recommend them to anyone, and look forward to working with them again on other renovation projects.
Thanks for taking the time to share your positive bathroom remodelling experience with online readers. This project was particularly interesting because of the unusual configuration and existing layout of the bathroom.
It was very fulfilling to help them achieve the vision of having an amazing bathroom that is both functional and visually appealing.
We appreciate your business and thank you again on behalf of the entire CREATIVE REMODELING SOLUTIONS Team.
Roger and his team completed our bathroom renovation for us in November 2012. It turned out great. We had a few minor hiccups but Roger took care of everything. We have no problem recommending him to anyone.
Thank you very much Lee for sharing your review and pictures online. Readers, not all projects go 100 percent smoothly; that is unrealistic by the very nature of the work involved. When "minor hiccups" do occur, you want a contractor / remodeller, like CRS, that is going to stand behind their word, their work, and "take care of everything".
Roger and his team recently completed the renovation of our ensuite bathroom . The job was completed to our entire satisfaction . Throughout the project Roger provided a excellent customer service and demonstrated a high level of professionalism . Roger's team completed the work on schedule and the quality of the work was excellent. We would have no hesitation in recommending CSR and no doubt will be using them again in the future .
Thanks for the sharing your experience with online readers.
Glenn and his family were a pleasure to work with. Very hospitable and accommodating.
CRS anticipates working together again in the future.
Roger (on behalf of the CRS Team)
Roger demonstrated professionalism and great customer service skills for the whole duration of our bathroom renovation and ceiling repair/pot light installation. He spent a great deal of time with us during the preliminary stages of our bathroom design, and gave us suggestions and recommendations that would enhance the look of our bathroom. His team of workers were always courteous and completed the work as asked. Our vanity was delayed at no fault to anyone, but Roger maintained contact with us and the supplier to ensure communication was consistent. Roger also followed up with us after the reno was completed to make sure we were happy with the results. Overall, we are very happy with the results of our first renovation with Creative Remodeling Solutions, and would definitely call on Roger again for future household projects.
Thank you Andrea!
Great working with you and your family.
The CRS Team
Once again, Roger and his team were amazing. He is absolutely punctual, starts and finishes on time and meets all of his deliverables with perfect accuracy. Roger is a project manager extraordinaire and surrounds himself with smart, efficient staff. Our laundry room has undergone a complete facelift with zero mess or fuss. I would absolutely recommend Roger to our friends and family--to anyone for that matter!!
It's always great to meet people as nice as yourself and your family.
Justine has amazing taste in design and I love their home!
The CRS Team
Roger and his team did a great job renovating our bathroom. We very much appreciated that Roger did everything he could to work within our budget. I've never seen someone work so hard as the fellow who did most of the work on the bathroom. He made use of every minute of his time and the quality of his work was excellent. You could tell that he was very conscientious of his work and he always cleaned up prior to leaving at the end of the day. We would hire them back in an instant for future renovations.
Susan, Thank you for posting your remarks regarding CRS and especially the person who spent the majority of time working on the project. I have shared the accolades with him and look forward to working with you again soon! Roger
We wanted to remodel our home and prepare it to sell. Quality workmanship and a reasonable budget were extremely important to us. Roger and his team offered incredible service at a more than reasonable price. Within a very short time frame and with the advice and guidance of CRS, our home was transformed into something that we thought only existed in magazines. When the remodel was completed, we were able to list our home at a much higher price than we expected and it sold within 3 days at 99% of our asking price!!! We would not have been so successful without the help of CRS. Moreover, we really enjoyed the overall experience, ongoing communication and friendliness of Roger and his team. I would highly recommend calling these guys.
We had an amazing time working with Mike and Julie! We worked together in transforming their home for resale, and honestly, because we truly enjoy what we do, the time flew by and really did not feel like work at all!
So glad that they are thrilled with the results and look forward to the next project with this wonderful family...
Roger installed 4 ceiling fans in our upstairs bedrooms. He was very knowledgeable of the the restrictions, etc. The fans have definitely come in use this summer and have worked perfectly. THere is no shaking, noises, etc. They were installed very securely.
As well, Roger kept us updated on the progress and was very courteous. I would highly recommend him for any of your renovation needs.
Thank you for the positive feedback!
The CRS Team
We used Creative Remodeling Solutions to complete the renovations of two bathrooms which included expanding the master bath into an adjoining closet. Throughout the entire process we found Roger to be extremely helpful, taking the time to explain fully how he planned to stage the work and what we could expect as the work progressed. Each and every day Roger would check in to ensure things were progressing on time and that everything was meeting our expectations. What I found refreshing with Roger was his approach to problems and issues which inevitably arise when undertaking such a project. Finding the best solution was a collaboration rather than a negotiation even when it meant additional work. He always listened to our concerns, offered his advice, and then ensured the solution was acceptable to us. The project was completed on time and on budget. We also appreciated their commitment to cleaning up at the end of each day minimizing the disruptive impact renovations typically have on a household. The final outcome not only met our expectations back actually exceeded them. We were very pleased with their work and would have no hesitation recommending Creative Remodeling Solutions.
Follow-up Review Posted March 20, 2013
We used Roger and his team to complete renovations to both upstairs bathrooms in our home last spring. While we were extremely happy with the final outcome, this winter we experienced one of the shower heads freezing up during a week of very cold temperatures. We called Roger about the issue and he immediately responded to address the problem despite the project being completed the prior spring. There was no hesitation. The problem ended up being minor but what was impressive was the response. There were no issues getting Creative Remodeling to stand behind their work. This issue was addressed quickly without question and at no cost. I believe this speaks volumes to Roger's commitment to their work and the satisfaction of his clients.
Thank you Rick and Jean for providing honest feedback on your experience with Creative Remodeling Solutions Inc.
I would like to add that Rick and Jean had purchased many of their products ahead of time while CRS purchased and supplied the proper selection of "building materials" required.
CRS was also instrumental regarding the overall design and details of the project. A complementary service that CRS is happy to provide. This skill and talent that has matured with years of experience and the added benefit of being a Licensed Real Estate Agent.
Our recent experience with Roger and Creative Remodeling Solutions was fantastic. The budget was met with 100% accuracy and the work was done on time in exactly the amount estimated it would take. Roger is at maintain a very high level of communication with his client. The work was done quickly and very well and there were no surprises. We look forward to working with Roger and his team again in the very near future!!
Thank you for sharing your positive experience with our online readers...
It was a pleasure working with you and Sean.
We look forward to working with you again whenever you are ready.
Congrats again on your amazing new home!!!
Roger and The CRS Team
Selecting Roger and his crew was one of my decisions that really panned out for the better. When selecting a contractor, I really wanted someone who could communicate, who can provide feedback and ideas, but not insult or dismiss my suggestions. Roger came in a little higher than another contractor in the running but it was his courteous customer service skils that won him the job. And his willingness to work with you, your schedule, your budget and your constraints. We renovated a 25 year old ensuit bathroom that included demolision and removal of a bathtub and vanitiy and a installation of a stand up shower and tiles. In addition, his crew expanded my bedroom closet to a walk in closet. The crew was pressed for time, as they had our move-in date to meet as well as work with the painters that we hired, but they completed everything on time just the way we expected it. I already have people who have seen his work at my house looking to hire him and I have no problems in promoting his services - it is really hard to find good customer service so when I do, I pay it forward without hesistation
Thank you for the remarkable referral Jerry. It really makes Creative Remodeling Solutions (CRS) proud when clients such as you and your wife take the time to share with others how much you appreciate the extraordinary service and quality workmanship that you received.
Although we were a "little higher" than the other contractor you were considering, you were very happy with the end result. As the old saying goes, "you get what you pay for..." Thank you much for "paying it forward without hesitation"
The CRS Team
Roger Phillpotts did excellent work on our powder room. This was our first time hiring a contractor in a new home. We hired him to install a toilet and sink/vanity. Roger works hard and takes his work seriously. He was committed to arriving on time, on budget and provided excellent quality work. He is readily available and easy to get a hold of. After the project was complete, he provided me with a summary of what he did, and actually tought me a little about the plumbing. I would recommend him to family /friends. His knowledge and expertise are valuable.
As you can see, the same excellent service and consideration is given to the smallest of projects.
Ashley's powder room was improved in a matter of hours! Thanks for taking the time to share your feedback.
Thank you for referring Creative Remodeling Solutions!
We hired Creative Remodeling to work in our bathrooms and closets and were extremely satisfied with their services. Roger was extremely punctual and helpful in figuring out all the details for the project. His advice got us in the right path to choose layout and finishing touches for our bathrooms. His team was tidy and efficient; very well planned to avoid any down time which helped deliver our project in half the time initially quoted (certainly the exception for construction projects). Thanks to Creative Remodeling, we now have the bathrooms we always dreamed of.
For anyone looking for a contractor, give them a call. Creative Remodeling Solutions is definitely the way to go.
Roger was very professional and arrived exactly on time. He replaced two old toilets and taps in my bathrooms and helped me dispose of the old ones. He even went to the store to pick up the two new toilets for me. He was especially respectful of my condominium's rules, unlike many other contractors I've seen at our building.
I highly recommend him for his work ethic and skills!
The CRS Team is willing to take on small projects such as Michelle's. The CRS Team is proud to provide you with thehighest levels of customer service, professionalism and satisfaction that you will find in this industry!
Call us and experience it for yourself...
We had CRS complete a remodel of our upstairs bathroom. We can't say enough of the quality of workmanship and professionalism displayed by Roger and Michael. The project was completed on budge and on time. Rogers attention to detail and design sense are top notch. We enjoyed the experience so much that we will be calling them in the near future to remodel our main floor bathroom. My biggest regret is we're quickly running out of bathrooms for CRS to update for us.
We were extremely happy with Roger and the work he completed for us. He was on time, on budget and clean up thoroughly when the job was completed. We will definitely be using Roger again and would recommend him to others.
Thank you for choosing us! We appreciate your referrals!
The CRS Team
We recently had our ensuite project completed by Creative Remodeling Solutions. Although we could fill this space with many glowing superlatives, NONE would do justice to the company, Roger, Michael and/or the end result. All were beyond our expectations. We were so taken with the level of customer service, professionalism, expertise etc that we have already booked CRS for our larger, main bathroom project. We highly recommend Creative Remodeling Solutions and look forward to working with them again. (...and again!)
Kathleen and Duncan,
We appreciate your glowing remarks about your experience with Creative Remodeling Solutions! Thank you for taking the time to share your feedback with the many online readers who visit us. We are delighted that you were thrilled with the results!
It is extremely important to us that we deliver to our clients, all that we claim we will. I am thankful that you and your family appreciate your two bathroom remodeling projects.
We appreciate your business! Roger (and The CRS Team)
The fine gentlemen from Creative Remodeling Solutions were a pleasure to deal with right from the beginning. I found the company on the Handy Canadian website and was wooed by the professional layout of their website and the complimentary customer reviews. My initial phone call was met with a polite response and a prompt appointment to meet for an estimate. We had purchased the components and fixtures for our bathroom renovation because having planned the renovation for some time, we had very specific ideas as to what we wanted. This had offended other contractors whom we had contacted for an estimate but did not disturb Roger and his crew in the least. He was quite willing to work with what we had purchased, gave numerous suggestions to make the bathroom remodel even more exquisite, and was very accommodating in working within our time line. Undaunted by the fact that we had gotten other estimates for our bathroom renovation, Roger gave us a very reasonable quote and then waited patiently for us to make our decision. We are most pleased by our decision to ask Creative Remodeling Solutions to take on our bathroom renovation. The crew were professional, polite and detailed in their work throughout the project. I'm sure that we will be seeing them again in the neighbourhood because our neighbours and friends are wowed by the transformation. Thanks Creative Remodeling Solutions!!
In March 2011 I hired Roger from Creative Remodeling Solutions to remodel my main floor bathroom and to re-tile my front hallway. Roger provided a full service from beginning to end - he helped me with desgin options, product selections of tiles, lighting and fixtures. He also went with me to stores where he obviously had strong business relationships and I was able to take advantage of his special pricing arrangements. I saved a significant amount of money as a result of this.
I have used other contractors in the past but Roger's service stands out - the full service agreement outlines everything he and has team will do, and the costs, and timelines. Having this information in writing gave me confidence in using Creative Remodeling Solutions. Roger and his team were always professional and friendly with me and my family. They also always cleaned up at the end of each day and let me know the plans for the next day.
Both of my projects were completed on time and on budget.
Thank you for taking the time to provide us with such positive feedback!
It was a pleasure working with you and your family!
By the way folks, Angela's bathroom pictures, (which feature the latest in bathroom trends) are posted in our photo gallery within our profile. Enjoy!
We had two bathrooms renovated. We are extremely pleased with the results. We would recommend Creative Remodel Solutions to anybody. Also Roger was a pleasure to have in our home.
We contacted Roger regarding repainting our Kitchen & hall area. Work was completed ahead of schedule and on budget.
Quality of work was excellent and he also recommended another contractor for carpet cleaning who contacted us the next day and completed the job in an hour at an excellent price. It is great to have a contractor who can not only complete the job but has excellent contacts for other work. We will be pleased to recommend him to others.
Thanks for the posting...Roger / Creative Remodeling Solutions
I had the pleasure of speaking with the company owner regarding a problem in my home that required an expert opinion to resolve. Roger went out of his way to suggest solutions that would work AND would save me unnecessary expense. He did not get any business from me as a result of simply giving friendly, helpful advice. This speaks to his professionalism and integrity.
I will definitely be calling him when I need work done in the future.
When Roger and Michael refinished our shower stall recently, we found them to be exceptionally reliable and courteous. They did a very good job at a reasonable price. And, they always took the utmost care in keeping our home clean and undamaged. Very considerate!
Ron & Kathy Belli
Michael and I enjoyed making your home more beautiful to live in and increasing its value!
Roger and The CRS Team
We heartily endorse Creative Remodeling Solutions. Roger and his team were a pleasure to deal with right from the first time we spoke to discuss the remodeling of our en suite bathroom. Roger listened to our ideas, and made some value added suggestions several of which we incorporated into the project. The work was done as expected and was completed to a high standard; it was on schedule and within the agreed upon budget. Throughout the work, we were always confident that things were proceeding well, in an orderly and controlled fashion. Questions were consistently dealt with professionally and to our satisfaction. We have no hesitation in endorsing Creative Remodeling Solutions and in recommending them to assist you with your renovation. In a world where customer satisfaction gets talked about a lot but often disappoints, Creative Remodeling Solutions does a great job of it.
Roger and his team took on the large project of tearing down and installing a new dining room ceiling for us. We also added some cove lighting which has created a wonderful ambiance in the dining room. This is the 3rd large project which Creative Remodeling Solutions has undertaken for us. Once again, I cannot fault their professionalism and timeliness. We are just thrilled with our new ceiling and no doubt will be calling on them once again!
Three times a charm! The transformation on this ceiling project was simply AWESOME! Take a look at the photos before and after. The accent lighting simply adds an element of elegance and sophistication to the entire room. The ceiling before had "popcorn" or "stucco" that is mostly looked at as being "dated" by today's standard. We remove this quite frequently, with great results!
There are more pictures in the CRS online portfolio.
Roger was competitive in his pricing, compared to other contractors I interviewed, but also offered his services in deciding upon what components would best fit the style I was looking for at an affordable price. A service other contrators did not offer and one that turned out to be not only educational but extrememely helpful. I am very satisfied with the finished product and highly recommend Roger and his crew for their professionalism and attention to detail.
I contacted Roger through a neighbour, another customer of his. I was planning to list my house and needed some expert advice on how to best update my bathrooms without spending a lot of money. Roger was terrific. Even though his main business is remodelling bathrooms, he took the time out to work with me on sprucing up my home - this involved changing fixtures, installing new lighting, repainting and drywalling. He has great taste, an added value in his work as a renovator, and this skill really helped me decide on the changes that I would make. The other things I look for in a contractor are timeliness, attention to detail and budget awareness. Creative Remodelling more than exceeded my expecations. This, plus the fact that Roger and his team are really nice people, I would definitely recommend them for any home renovation project.
I really enjoyed helping Cathy get her place ready for sale. Naturally, this passion would lead me down the path of becoming a Licensed Realtor. Roger, along with CRS, has consistently helped many clients sell their home quickly, and for Top Dollar! There is an art to knowing WHAT to do, HOW to do it and WHY to do it, when it comes to remodeling and Real Estate. I have the advantage and knowledge of many years experience in both these areas. Call me for helpful advise when buying, selling or remodeling. You will be glad you did.
Thank you, Roger.
Roger and his crew did my powder room and main bathroom renovation. The project was completed on time and on budget. Roger and his crew were fabulous - always courteous and helpful. The attention to detail was most impressive. The crew cleaned up every night and I was constantly kept up to date on the progress of the renovation. I have no hesitation in recommending them and I will definitely call on them for my next project.
Roger undertook two remodeling projects for us. Firstly he completed a powder renovation and secondly the larger job of creating a beautiful new family bathroom for us. Roger and his team are first and foremost incredibly polite individuals. They not only were courteous to us but also to friends, family and other contractors. As for timeliness, there wasn't a day that they kept me waiting during the 2 month project. If there were any delays, Roger was quick to call and let me know.
Roger was accurate with his budget estimations. He kept us informed as we went along and we didn't experience any surprises. We are very pleased with the quality of the work and are just thrilled with our new bathrooms.
I was also thrilled to learn that Roger was more than happy to go out with me to the bathroom suppliers and help me to choose the right faucets, tub, sinks etc. It can be very overwhelming and he was an invaluable help right from the very beginning. His vision for the bathroom was the same as mine and so the whole project was uncomplicated.
I wouldn't hesitate in recommending Roger and his team to anyone.
Thanks for posting such an amazing referral! It was CRS's pleasure to work with you and your family.
We are thrilled that you are happy with the results. Please see our profile photo albums for pictures of this project.
Thanks again from everyone on the CRS Team!
Roger was amazing to say the least. I had called several contractors for a particular job (mounting to the tub-glass sliding shower doors). 4 contractors declined to even get started. Roger promptly returned my call within 1/2 hr after I left him a voicemail. Roger set the expectations with price and time. He came when he said he would come and he did a fantastic job. He knows his stuff inside/out. I will call Roger again in a heartbeat to fulfill any reno needs I have. I still can't thank him enough for his efficiency and professionalism. Stating this post is the least I can do. Thanks again Roger!
Thanks very much for the positive review! We love helping people out and we love it when they share how happy and appreciative they are!.
Thanks again, Roger