Delineate General Contracting Ltd.

We contracted Delineate General Contracting Ltd back in July 2021 to do our washroom and kitchen renovation. This person (Justin) took money from us and did not complete the work and even did not refund the money back. This company is a big fraud. Do no deal with Justin and his guys. They are so unprofessional, see the work from the pictures I have posted. They did a leakage in my basement and did not even fix it. They could not even complete a 3 piece of washroom in 4 months and left garbage in my lawn for months and spoiled my backyard.

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We contracted Delineate General Contracting Ltd back in July 2021 to do our washroom and kitchen renovation. This person took money from us and did not complete the work and even did not refund the money back. This company is a big fraud. Do no deal with Justin Emmanuel and his guys. They are so unprofessional, see the work from the pictures I have posted. They could not even complete a 3 piece of washroom in 4 months. They are also running this business under the name of D Contracting.

Do NOT use this company. We hired Delineate General Contracting to finish our 700 square foot basement in August 2021. Justin Emmanuel, the owner, will tell you that he has a large construction crew and can get a job done in 4 weeks. We came to realize that he hires external contractors (many that were given my address without being met with, are unlicensed and/or do the work on the side of their full time jobs) without vetting their work and then does not pay them. He then sends in other contractors to finish what someone else started and provides no direction so there are CONSTANT errors. He cuts corners at every opportunity and the work is low quality. We were constantly waiting for materials to be delivered because he would order enough for a space half the size. We had to catch multiple mistakes such as framing being installed directly over concrete with no moisture barrier and insulation thrown behind a wall with no moisture barrier. Every day he would tell me that people were on their way and would act shocked when nobody showed up. Eventually, contractors just stopped showing up because he wasn’t paying them and at 7 weeks in we were still at the drywall stage of a 4 week job. I have a basement and garage full of debris that was promised to be removed multiple times. Justin is all talk and truly doesn’t care about his reputation- he would constantly blame his contractors for being unreliable and never took accountability for any issues. He is clearly trying to make money off of deposits before taking off on his customers. After the 5th contractor contacted me telling me that he was not coming because Justin would not pay him, Justin called me and said he would be walking away from the job. The attached photos reflect the condition that my home was left in. I’ve now read multiple recent reviews and the stories are almost identical which tells me that this behaviour is planned. It is people like Justin that give the trades a bad reputation. Don’t fall for the reviews written by his wife and other family members. Do not waste your time or money!

Please beware of Justin Emmanuel and his co called company - Delineate General Contracting Ltd. He will take your hard-earned money and try to get away with doing next to nothing!

Our story is very similar to that of Brij from Scarborough posted here since October 13, 2021. We only wish that we had seen the post before contracting Justin and saved ourselves the headache. We wish to add our story here so that people can be aware and not fall into his trap.

We contracted Justin since mid-August of 2021. He made us sign a contract to do renovations of the basement at our home. He made us pay him 50% of the Contract fee, claiming that he wanted to order all the materials he needed at once(and also cut two windows at $2000 each) so that his guys can get to work and finish the project within 4 to six weeks.

The minute Justin got the 50% installment from us he became a different person. He started with excuses every single day. First it was delay in delivery of the so called materials – when the ‘materials’ finally came it ended up being just a small pile of 2 by 4 woods from home depot and nothing else at all! In order to ally our questions about his so-called “buy all the materials he needed at once” excuse for taking the 50%, he started changing his words from one day to the next that more delivery were on the way. He would send random journeymen that he met the same day into our home with little to no directions for them about what he wanted them to do. The very first person he sent kept complaining to us that Justin promised to give him a drawing of the plan and this never came. Then began the journey of everyday excuses with Justin. The first guy he sent worked for two days and stopped coming because he said Justin did not pay him. After a while, he got other people and that also ended after two days of work they had run out of materials (the 2 by 4 for framing) and they were not being paid. In fact, this second person had to drive to our house on a Sunday morning complaining that he had not been paid and was not able to reach Justin or his contact on phone.

The renovation is still not anywhere near 15% completed since mid-August (about 9 weeks of work). A week passed by with no one able to work because there where no materials. Justin kept changing his words everyday that he had ordered materials which were being delayed, when his white van finally came, all it had was some more 2 by 4 and 2 by 2 wood from Home Depot.

Another two to three weeks passed with him having one-person work for one day each during those weeks. The rest of the week was spent on him either promising that workers were coming. Acting shocked when we call him at the end of the day, pretending that he thought he had sent someone there. At other times he would send some people in under the pretense that they are coming to work for the day, only for them to turn up and tell us that they have just been told to come look around.

So far is full of errors. For the past two weeks, the job has been completely abandoned.

All that has been so far is just nailed few woods together in the name of framing which has not been completed yet and also run the red and black rubber pipes in the bathroom in the name of plumbing.

While the law of the land requires all registered business to have a physical address. The physical address he provided in the contract as his operation base is not occupied by him and his website does not state any physical address for his company, Delineate General Contracting.

Pease be warned, Delineate General Contracting, run by Justin Emmanuel is going to take your money and leave you out dry in the cold. He will sign a contract with you and not provide you with any schedule and get very high percentage of deposit from you, initiate the job and do close to nothing, then he will Abandon the job completely and run away with your money.

Beware of this company!!!

Beware of them. Justin Emmanuel, CEO and director of this company signed a renovation contract in Mar 2021 and promised to finish it in 6-8 weeks. He took most of the contract money in advance and then left the work in the middle. The work which is done so far, is full of mistakes and faults and need to be redone. Now he is not responding to my phone calls, emails and messages. when I went on the address mentioned in the contract, I came to know he has already moved out from there. Then he removed company's address from the website, which clearly shows that how unprofessional they are. Unfortunately, I can not give them zero or even minus rating. Do not fall in their trap. Such a waste of time and money.

Justin and his team did a thorough and timely job. He was trustworthy and straight forward to deal with. Perhaps most impressively, where he could save me money - like a countertop being upgraded - he did and without up charge etc. He also fixed a subsequent minor leak with no fuss or issue.