We specialize in replacement windows for the residential market and work directly with homeowners. We take care of supplying and installing the windows. We specialize in both full-frame and retrofit replacement. We specialize in energy efficient vinyl windows and patio doors. Our Mission is to Improve Your Home!
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Excellent quality windows, speedy installation, good price and fantastic customer service!
The installers put drop cloths down on all the carpets during the install, and completely cleaned up the area after the windows were put in. They also made a point of showing us how to operate the windows as well as how to open them for cleaning. 5 stars!!!
We just want to tell you that we really appreciate your business. Your feedback means a lot to us as we are passionate about providing the best service possible. We are very happy that you've found our work to be satisfactory. Please keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.
The windows came and and were installed! The team was fantastic! They took care of covering the floors to not damage them, cleaned up after themselves, and did an excellent job with the actual installation and finished product! I can tell the difference instantly. No more drafty windows. I would 100% recommend Ecoline Windows for any job, big or small. They were fantastic every step of the way. Including helping with the rebate information! They changed 18 windows total in 2 days and the end result is outstanding.
We just want to tell you that we really appreciate your business. Your feedback means a lot to us as we are passionate about providing the best service possible. We are very happy that you've found our work to be satisfactory. Please keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.
Andrew and his crew wasted no time in getting to work when they arrived. Once they saw what the job involved they got right to it. They worked quickly and efficiently and had the job finished a couple of hours later. They were friendly and informative whenever i had a question regarding the product or installation process. When the installation was finished they got right on the cleanup leaving the work area spotless. Andrew then went through the completed job to make sure i was satisfied with the workmanship.
I would certainly recommend Ecoline based on my experience with their staff and finished products!
We're glad you were satisfied with all aspects of your window replacement. Don't hesitate to contact us if you have any questions about your new windows. Keep in mind also, we offer a referral incentive if you choose to recommend us to any friends or neighbours.
Outstanding service. From the time we had with Joel to the install crew, outstanding. Roger and the crew, great job, thanks.
We were very excited to read your review and we will make sure to forward it to your project manager, installation crew and our office staff. We always strive to deliver the best possible product and service while maintaining competitive prices at the same time. Enjoy your new windows, and thank you again.
BUYER BEWARE. Check BBB, Homestar, Yelp, Google reviews to get the full details.
We originally contacted Ecoline to have 12 windows replaced. We are on the Vancouver North Shore and we were looking at double pane windows with clear glass to keep the natural light flowing into the house. Ecoline suggested that we should go for triple pane with Low E coating, for almost the same price, and also to take advantage of the BC hydro rebate. We mentioned several times that natural light was primordial, and we wanted clear glass, rebate or not it wasn’t a deal breaker. The vendor reassured us about this concern. This was a mistake. He never mentioned that the windows would be darker with a grey to blue tint when the sun hits the windows. The pictures talk for themselves. When we realized that the wrong windows got installed late June 2021, we stopped the installation process and ask the vendor to come to the house right away to show him. He suggested that we finish the installation and deal with this issue afterwards. We called and called, sent emails, nobody got back to us. We then decided to post a review on Google after two months. Within half an hour, someone called us! The person said we would find a solution and ask us to remove the review. Good thing, we did not agree. At no point in time we could reach out to the regional manager. All communication got filtered at customer service, and it was very difficult to get names or any real contact information.
Having to deal with such issues, is stressful. Going into winter months, the house is darker. We work from home and that impacts our quality of life. When the sun is out and strike the windows, we have to deal with this non natural blue tinted light (see the pictures). After all the money and effort to improve our home, we feel that Ecoline 1-) neglected to tell us that 3 pane windows come with a blue/grey tint which darken your home, 2-) shuffled us around in the hopes that we would drop our complaint, only to conclude with an unprofessional conversation with a partial proposal. You can find all the details of our experience on the sites above.
We are devastated with what we have been put through in these past months as much as we are constantly reminded of the windows everytime the sun shines in and the light comes in grey. Please be aware and ask all the obvious questions. With a company such as Ecoline, we also advice you record all conversations.
Vlad was conscientious, patient, listened carefully did his best to explain everything and his explanations were clear and he made certain I understood and repeated his instructions until he made sure I understood. He worked well on the job.
Thank you very much for your business and of course for your positive online feedback about our company. Please keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.
The installation went very smoothly and quickly. The whole crew but especially the fellow in charge were polite, respectful, and very professional. Based on their service alone I have no problem recommending Ecoline. The windows are a great product as well and they not only look good but are energy efficient.
Well done!
We just want to tell you that we really appreciate your business. Your feedback means a lot to us as we are passionate about providing the best service possible. We are very happy that you've found our work to be satisfactory. Please keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.
I recently purchased a fixer upper dated home that required new windows. After calling for 3 different estimates, Ecoline Windows was the best price and timeline for the job. I found their staff to be courteous, friendly and professional. I will most definitely recommend this company to my friends and family. Thank you Ecoline Windows.
Thank you for your positive review. We value the trust placed in our company. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.
The installers couldn't have come at a better time, one day before our visitors arrived from Calgary. Patio door was intalled professionally and was done in less than two hrs. Thank you so much for the great services and i have recomended Ecoline Window to all our friends and relatives.
Thank you very much for your positive review. It is always a pleasure to read good things about our company. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.
Happy of the service of Ecoline Windows. Thank you Vitally for all your help and service that you rendered to us.
Thank you very much for your positive review. It is always a pleasure to read good things about our staff. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.
Ecoline Windows Vancouver has a TrustScore™ of 3.9. The average TrustScore™ for other businesses providing similar services in Port Coquitlam and the surrounding areas is 3.3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 3 | 25 |
Approved | 3 | 25 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4/5 | 4.4/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by Ecoline Windows Vancouver may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2001 |
Member of TrustedPros Since | 2020 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We specialize in replacement windows for the residential market and work directly with homeowners. We take care of supplying and installing the windows. We specialize in both full-frame and retrofit replacement. We specialize in energy efficient vinyl windows and patio doors. Our Mission is to Improve Your Home!
Main contact(s) | John Smith |
Alternate Phone Numbers | 866-644-6418 |
Listed with TrustedPros since: | 2020 |
Residential work | Yes |
Commercial work | No |
Warranty | 25-Year Limited Warranty on White Vinyl Frame and Vinyl Sash Members 15-Year Limited Warranty on Painted Windows 25-Year Limited Warranty on Insulating Glass Fully Transferable at No Charge 25-Year Limited Warranty on Hardware Non-Prorated |
Accepts credit cards | Yes |
Year established | 2001 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Services listed by Ecoline Windows Vancouver may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Contact Ecoline Windows Vancouver to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.