This Markham area hvac business is rated 1.4 from 236 reviews with a TrustScore of 1.0. Services offered include hvac, water heater installation and plumbing work. Read their reviews, ask about license and insurance information, and request a quote.
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Very disappointed with Enercare. I have been a customer for about 8 years or more paying for the 3 in 1 service plan; heating, cooling and plumbing. During this time I must have spent around $5000 in payments. This has given me one call out per year. Some years they didn't even come to maintain the furnace. and when they did come they were in for no more than 10 mins. (what can you service properly in ten mins?
We decided to renew our furnace and AC, but unfortunately we are still tied in a contract and will have to pay $700 to get out the contract. After all that loyalty I think they are a toral joke.
I was advised years ago to put the money in a savings account and it would be there in the event of a repair. I should have done that, more money in my pocket.
If you have home insurance you dont need all that extra coverage like plumbing etc.
I can't wait to get rid of Enercare, and I will never look at signing with them again.
Tech came at 915pm in a 5 to 9 window...says he fixed tank. Next morning still no hot water. Called enercare was told next appoint avail is 3 days away... asked for supervisor was told he was on the phone and he would call me back within 4 hours....never happened. Brutal techs, brutal customer service. STAY FAR AWAY FROM ENERCARE.
I cannot believe that enercare thinks it is ok to leave a human being without water for 3 days.. How are we to cook, bathe, flush a toilet... Our water tank blew all over the floor last night and when we called we were told Monday but to have a good night... tried calling again this morning... again given the same run around... No way to even turn the tank off to just use cold in the house.....So appaled by the way they treat their customer...
They convinced me to join their protection plan bundle and it sound reasonably priced.
But be very careful, their one year contract renew automatically and bundle price will be removed. They will then charge you at regular prices. You can’t cancel it until the year contract is full paid.
They even want to sell me an upgrade until I started yelling over the phone.
The better business bureau should be looking into this operation.
Do you have minus for me to score their services?
I’m calling to find out A/c Service . They sign me out on one yeah contact. How I found out. My phone is hanging out. I did call back. Ask them you have to pay 179$ plus tax and 15.99 month to month. I. Never agreed. I just want to know how much A/c to check and repair. Please you all guys right about please Remove Them from monkeys ??business thank you
I had a monthly service plan for 10 years. I never had a service call and I had it cleaned 4 times. The yearly cleaning that is offered, if you dont use it that year it expires. I moved and wanted to cancel the service. Apparently you auto renew on a yearly contract and cannot escape it unless you pay for the entire year. I have to pay for 10 months of service that I will not be able to use. This is completely unreasonable and horrible. Do not use this company that will take your money but offer you nothing in return.
Worst....worst service ever!!
I do not recommend Enercare at all! Very bad customer service, I called them my hot water tank not working at all and they provide me service after 4 days! I told them how we manage without hot water .... we have kids and seniors at home ....but they do not care about anything. It’s a real stuggle....they should be out of business !!!!
The service repair contractor Kevin Connolly was professional and polite. Very educated with his work and completed repair with no concerns. The Enercare team worked together to provide the best service in a timely manner.
I recently sold my house, I called to cancel the protection plan I have used for 5 years, I cancelled because I am moving and not needing the plan, they say " my contract auto renewals " and I owe for 1 year left. What kinda company treats their customers like this and what kinda company like enbridge works with a company like this.
Enercare Home Services has a TrustScore™ of 1.0. The average TrustScore™ for other businesses providing similar services in Markham and the surrounding areas is 2.7. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 14 | 317 |
Approved | 13 | 236 |
Unverified | 1 | 80 |
Suspicious | 0 | 1 |
Overall Rating | 1.7/5 | 1.4/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Markham area hvac business is rated 1.4 from 236 reviews with a TrustScore of 1.0. Services offered include hvac, water heater installation and plumbing work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Kasey Bennett |
Affiliations or other locations: | Enercare / North York |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | |
Licensing information | Contact Enercare Home Services to request licensing info. |
Insurance information | Contact Enercare Home Services to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.