Essential Landscaping and Home Services

I've been tricked by people before but this was the worst. First the guy talked me out of using composite decking so we wouldn't have to ever paint again. He told me that cedar would be better and would be cheaper in the long run. Then I had told him we wanted privacy from the neighbours and he also boarded up the side of the deck that faced the yard and now we have to stand to enjoy the back yard. For some reason he felt that he had to cut into my house to attach the deck to the house. They overcut and so now I have a hole in my back wall and the deck was fitted to the foundation without insulation so now every winter we have frost coming up around the baseboards along that wall. I took off all my baseboards and squeezed filler. It still didn't work. I tried fixing the hole in the wall outside but that didn't help. What I'm going to have to do is take the deck down so I can get to the foundation and get it fixed. The worst pain is that it cost me $11,418.16 for the piece of crap attached to the back of my house. You only get to take advantage of a retiree once that said I'll make sure that everyone I know will know not to call your company.

6 months ago this business would have got 5 stars from me, but, after numerous emails and 2 missed appointments I can only give them 2 stars.

The turf in our back yard was not completely installed, it still needs to be completely tacked down, I know they could not finish the job in fall due to cold weather and in the emails I exchanged with Jeff, he sounded like he was more than willing to come look at it and I assumed complete the job. But since the last missed appointment approx 6 weeks ago I have heard nothing from him. I have sent countless emails with no response, can't leave a message on his phone because his mailbox is full.

I would gladly change my review, if I heard from him & had my issue addressed.

Jeff,

One of the best contractors I have ever had. Job done within a week, exactly , as we wanted the yard regraded.

Very tidy fast and efficient.

Did not exceed budget and his invoice was very detailed.

I would highly recommend him.

Jeff and his crew had a project with us that included wall cutting, wall cutout, painting, and creating a custom kitchen countertop. They did a great job overall and we especially love the solid walnut countertop Jeff made and installed. I have to comment that we found Jeff to be honest and very easy to speak with and discuss prices etc for the project. Any concerns or changes needed during the renovation were addressed professionally and to our satisfaction.

Had them install some artificial grass in the front. They also helped repair a brick retaining wall in my back yard. Did good work, would use again.

My brick patio was sinking and because of that, it left a trip hazard getting on to my sidewalk. Essential Landscaping removed all the bricks, rebuilt up the foundation and relaid them all down. Now I have no trip hazard when I am out there drinking beer with the neighbors. Very good job, and would reccomend them for any other work like this.

I needed to knock a hand tail off of my current deck and build an extension to join the hot tub to the deck. Upon calling Jeff he was excellent to deal with from his multiple ideas, knowledge and positive attitude. When we had decided on the best design for what I needed he was very quick in providing available dates to complete job as well as fair pricing. When the day came to do the job it was completely as advertised and was perfect to his proposed design. The entire process was painless and highly recommend Jeff and his team for any home project.

Jeff is a great guy to work with. Very knowlegable. The workmanship was very good.

Friendly, professional, punctual courteous. I hired them because of an insurance claim. I was having a difficult time dealing with the claim. They met with me and the adjuster and helped enormously, and continue to give support in that area. I can also trust them to come and go with the key to the house when I am absent.

Jeff and his team were professional, personable and excellent to work with. We were impressed by not only their knowledge of the product, but also the final outcome of our front steps. Jeff and his team were able to fit us in on short notice at the end of the season, and it was very much appreciated. We also appreciated the extra touch of having his team come and bag all the leaves in the front yard when they cleaned the site. I would highly recommend Essential Landscaping & Home Services!