Express Appliance Repair is a local Canadian appliances company. We offer same day repair for all major appliances. Do not worry if your appliance is broken because we will repair it that same day. With 20+ years of experience, our technicians get constant training and information sessions in order to serve you better.
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Had to pay this company $290 for a 10 min repair. One of the 3 fins inside the drum of my dryer fell off. The dryer is over 12 years old. The technician told me it would cost $225 for labour and the cost of the part. I said forget it...the dryer still worked and likely I'd need to replace with a new dryer. I had the old part. I left the room and he went ahead and reattached the old part. Then told my tenant likely the repair would not last. The hole where it was screwed to the drum had worn.
When I came back he presented me with a bill for $290 dollars. Told me he gave me a discount.
Terrible company with unscrupulous tendencies. Nothing more then small time con artists.
Called to fix a fridge at a rental property. They charged me $452.40. An hour later the fridge was still not working. Next day tech told me to buy a new fridge and call the office for a refund. After trying to get my money back for several days. (I was told daily that it would be tomorrow.) They returned $279.56. Brutal service. Go anywhere else but here!
This company came and fixed my stove. Electronics were done in a very poor way for the repair. The stove caught on fire after 2 days and now I have to fight to get my money back. DO NOT USE THESE PEOPLE they are not professional people to deal with. If my wife was not there this would have possibly burnt my house down.
What should have been a simple fix, a replacement of a broiler element, resulted in a completely unusable/broken stove. Nothing worked after the repairman installed the broiler element. There was an huge spark after which he simply said that "the mother board blew and he could not order another one."
The company has refused to talk to me and they have not even attempted to compensate me for the stove. I suppose their business ethics do not include competence, responsibility, customer satisfaction, and integrity.
DO NOT USE THIS COMPANY.
We called Express Repair to diagnose and repair a Bosch dishwasher that wasn't fully draining.
In mid-July, we paid $79 cash to the technician, for the service call. The technician then incorrectly diagnosed the cause as being that the motor needed replacement. After spending an additional $360.46 on July 28th (for a total of $439.46) to replace the motor, the dishwasher still didn't drain! The technician returned, and told us that the machine would need a new electronic board / As that would be as costly as buying a new machine we deciding against replacing the board.
At the end of July, were told that all but the initial call-in fee would be refunded to us (refund would be $360.46)... After SEVERAL calls to the company, $224.50 of the $360.46 was finally refunded on August 17th.
As at August 30th, the remaining $135.96 still has not been refunded!! The keep promising that they've corrected the error, and that my credit card will be refunded, but it never happens...
I have made several calls to the company, most of which are disconnected. I have emailed, but have not received replies, and I have asked that a manager call me to follow up, and despite promises, I am still waiting
I am beginning to wonder whether this is a scam organization. I provided them a deposit on a part to fix a washing machine about a month ago, which they said would be delivered in 'days'. I have phoned at least a dozen times to check on the status of the part, but all I get are vague answers from a receptionist. I have asked a number of times to speak to a manager, which I am told I cannot do. I also cannot get a clear address from them (at least for their Ottawa office)
Several times they informed by that a manager will phone me right back, which never happens. I think I might need to write off the $400 I paid and hire a new service -- lesson learned.
Express Appliance Repair has a TrustScore™ of 0.0. The average TrustScore™ for other businesses providing similar services in Vaughan and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 4 | 68 |
Approved | 4 | 36 |
Unverified | 0 | 20 |
Suspicious | 0 | 12 |
Overall Rating | 1/5 | 1.2/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2006 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Express Appliance Repair is a local Canadian appliances company. We offer same day repair for all major appliances. Do not worry if your appliance is broken because we will repair it that same day. With 20+ years of experience, our technicians get constant training and information sessions in order to serve you better.
Main contact(s) | Igor Popov |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | Yes |
Warranty | The warranty does not apply to any other parts on the The warranty does not apply in any case of excessive or non-standard The warranty does not cover clogs of any The warranty will not take effect in a case of wrong usage, and/or any damage that was caused directly or indirectly by the The warranty will not take effect if any foreign objects enter the pumps, motors or any other mechanical To minimize repair cost, we always try to fix your appliance without replacing parts. The warranty will not apply if you encounter the same problem again for which a replacement part will need to be purchased. |
Accepts credit cards | Yes |
Year established | 2006 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Contact Express Appliance Repair to request licensing info. |
Insurance information | Contact Express Appliance Repair to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.