Hands on Homes Ltd is on a mission to introduce customer service to the St Albert and general area Handyman and General Contracting business. While everyone is preaching customer service, we are delivering it through our employees. We only hire friendly, outgoing, professionals with an eye for detail. We ensure they dress in uniform, show up read more...
Dave made big verbal promises and failed at every turn, including failing to return any of our 500. Dollar deposit. The damage and rework caused by Dave's crew cost me an additional 500. For the new contractor to start again.
Yes we were hired to install the awning and after the install we collected our tools and when we where about to leave the brackets broke and the awning came down. I'm not disagreeing with it. I fought with the company to get a new one. But the home owner had to do it. When the new one came in the home owner put it up. As for the five hundred dollars two hundred of it was for the install of the awning and three was for a privet contract between the he owner and the company owner. As for the not returning the five hundred we had the privet contract 85% finished and the fault of manufacturing error of the product was fault of Costco not us.
Dave did 12 projects for my company as a subcontractor. In 3 of those projects the customer requested Dave be replaced due to timeliness and /or communication issues. In addition my plumber after reviewing Dave's plumbing work, asked that Dave not be allowed to do any further plumbing for my company.
It is true that we have done work for Paul in fact over 12 projects along with estimates and referrals from my own company were passed on to Paul for to help benefit his company ( Home and Office Handyman ).
As for being asked to leave 3 of Paul's jobs. This deserves some clarification.
The two jobs we were asked to leave from out of the 12 plus:
1) the client would only allow work to be performed two days a week during specific times. This understandably delay the time frame in which the work could be completed in. Therefore extending the time needed due to access ability. The client wasn't happy with the time that it was taking to complete the work and asked to have someone else to complete it under the same restriction access.
2) we went to a clients house to start the job, we done the demolition and cleaned up and prepared to start construction the following day. We went over the layout of the Reno with the client at which time the client agreed to proposed work. After leaving I received a call from Paul that the client was know longer interested. We remained working for Paul's company and completing many jobs with satisfied clients and failure to pay for completed work and being in arrears of money owed to us.
Hands on Homes Ltd. has a TrustScore™ of 1.9. The average TrustScore™ for other businesses providing similar services in St Albert and the surrounding areas is 2.7. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Ever Provided False or Misleading Information||No|
|Company Website||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2014|
|Member of TrustedPros Since||2015|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Appliance Repairs, Basement Lowering, Basement Renovations, Bathroom Renovations, Cabinetry and Millwork, Carpentry, Carpeting, Caulking, Ceiling, Closet and Storage, Countertops, Decks, Demolition Work, Drywalling, Fencing, Flooring, Foundation Repairs, Framing, Furniture Repairs, Garage Doors, General Contracting, Gutters, Home Theaters, Insulation, Kitchen Renovations, Landscaping, Lawn Care, Non Slip Treatments, Plastering, Plumbing, Power Washing, Roofing, Siding, Snow Removal, Stucco, Sunrooms, Tiling, Trash Removal, Water Heating, Window Cleaning, Windows and Doors
Hands on Homes Ltd is on a mission to introduce customer service to the St Albert and general area Handyman and General Contracting business. While everyone is preaching customer service, we are delivering it through our employees. We only hire friendly, outgoing, professionals with an eye for detail. We ensure they dress in uniform, show up on time and treat you with respect. We inspect quality of service through customer surveys, feedback and site inspection. Renovations or repairs can be scary. Horror stories of contractors and renovators not finishing jobs to code, cost over runs, and law suits are enough to scare away even the toughest homeowners. We are dedicated to eliminating the fear by being transparent, honest and very reachable. Our contracts are written in plain language, we walk through the jobs prior, during and after to ensure your understanding of what is being done and offer a written, iron clad guarantee. Hands on Homes Ltd is a group of professionals dedicated to servicing the smaller home repair needs of home owners. We are the pit stop for your house; don't know anyone that can change out the leaky old tap or hang a picture? Well, look no further! Call us and we will be there promptly and eager to finish that project. Hands on Homes Ltd. differs in that we solely specialize in smaller jobs and offer upfront flat pricing for most common home repair or upgrade needs.
Our mission is to provide unparalleled customer service to home repair and renovation jobs through our dedication to our customer, our commitment to quality and honesty.
Hands on Homes vision is to be a one stop home repair service shop for all homeowners. Our company will provide unparalleled service by offering upfront flat pricing and prompt courteous service for most common home repair and upgrade services. Given the choice between enjoying a backyard BBQ versus changing a leaky tap, a walk in the park versus changing the front door lock, a day of golf versus changing the clogged toilet, the homeowner shall always be able to choose life's pleasures by hiring Hands on Homes Ltd.
|Main Contact(s):||Dave Beckwith|
|Listed with TrustedPros since:||2015|
|Accepts credit cards:||No|
|24 Hour emergency Service:||No|
|Licensing Information:||Contact Hands on Homes Ltd. to request licensing info.|
|Insurance Information:||Contact Hands on Homes Ltd. to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Hands on Homes Ltd. has contributed 9 responses to the following questions posted in the 'Ask the Pros' forum