Our company has been in the business over 16 years. We take great pride in our work and we get it done right the first time. We specialize in re-roof, new construction, residential, eavestrough, facia, soffits, chimney tear downs, leak repairs, skylights and more. We are Velux certified, working at heights certificates fu read more...
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In October 2018 Colin and his crew came to our house to replace eavestrough and downspout. The downspout was throwing water right over our steps. Colin guaranteed his workmanship for 10 years, he signed the paper confirm this, see attached.
In April 2019 we had the same problem with the downspout. Colin came back and 'fixed' the issue.
In 2021 the same downspout has the same problem. We called, texed and filed the complaint with BBB but Colin never responded.
Colin's work and his word are shoddy and Colin does not stand either behind his work or his word. Once Colin gets paid for his poor quality work all communication ceases.
Avoid this unscrupulous business.
I have all the text messages to substantiate the above if anyone is interested.
This company has been closed since October 2020. Sorry for your inconvenience. Also the warranty was for the trough that was replaced below the downspout. Not the pre existing downspout that another company installed.
Highpoint Roofing & Eavestrough Ltd has a TrustScore™ of 2.7. The average TrustScore™ for other businesses providing similar services in Burlington and the surrounding areas is 2.7. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||N/A|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2014|
|Member of TrustedPros Since||2018|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Our company has been in the business over 16 years. We take great pride in our work and we get it done right the first time. We specialize in re-roof, new construction, residential, eavestrough, facia, soffits, chimney tear downs, leak repairs, skylights and more. We are Velux certified, working at heights certificates fully insured and boom lift certified.
|Main contact(s)||Colin Fullerton|
|Listed with TrustedPros since:||2018|
|Warranty||We carry a 10 year workmanship warranty which protects the home owner from any defective products installed or any work which was poorly or incorrectly installed at the time. If anything is to happen in a 10 year time frame, we will come back to the site no charge to assess the situation and correct the issue.|
|Accepts credit cards||No|
|24 Hour emergency service||Yes|
|Licensing information||Business does not require a trade license|
|Insurance information||Contact Highpoint Roofing & Eavestrough Ltd to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Highpoint Roofing & Eavestrough Ltd has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum