The company has terrible after sale customer service. They don't keep their promises, never return phone calls, or respond to any of the issues. It looks to me that they are looking for a one time deal: grab the money and hide, hoping that no one will ever find them. The installation itself was the worst night mirror, it took them almost 2 months to install my kitchen(vs. 1 week promised), therefore I agreed that the defects could be fixed later on in a month or so. Six months later, I still ask and beg them to come in. Home Reno Source don't stay behind their products. I would never ever use them again or recomend them to anyone else, even my worst enemy.
Very bad customer service, don't return your calls. Numerous times to do things over and over again. Kitchen was promised to be completed in 5 days took 3 months problem after problem. Still problems not complete and they don't call us back taking legal action. Do your homework all nice before you give them money then good luck!
Calls are not returned, my kitchen has not been completed and now my calls are being blocked.
Home Reno Source has a TrustScore™ of 2.4. The average TrustScore™ for other businesses providing similar services in Mississauga and the surrounding areas is 3.4. For detailed information on how TrustScore is calculated, click here.
The following elements were used to calculate Home Reno Source TrustScore.
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||No|
|Posted Liability Insurance||No|
|Posted Workers Compensation||No|
|Ever Posted False Information||No|
|Has a Website||Yes|
|Social Media Profiles||No|
|Endorsed by Peers||No|
|In Business Since||2007|
|Member of TrustedPros Since||2008|
Basement Renovations, Bathroom Renovations, Countertops, Home Restoration, Kitchen Renovations, Windows and Doors
|Main Contact(s):||Home Reno|
|Alternate Phone Numbers:||416-882-6492,|
|Listed with TrustedPros since:||2008|
|Accepts credit cards:||No|
|24 Hour emergency Service:||No|
|Licensing Information:||Contact Home Reno Source to request licensing info.|
|Insurance Information:||Contact Home Reno Source to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.