This Brockville area general contractor is rated 2.7 from 3 reviews with a TrustScore of 1.7. Services offered include home improvement, drywall and kitchen work. Read their reviews, ask about license and insurance information, and request a quote.
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The problems started with very poor communication. The job was started and immediately stalled at the demo stage. Missed deadlines and lack of commitment and communication forced us to hire a new contractor to finish the work.
This company should not be doing commercial work and, until they are better equipped to work outside of Brockville, they should probably stay home.
We had our hardwood flooring, bathroom,back deck, and fencing all done with the professionalism speed and efficiency to be expected with this company! , we're so happy with the work performed and it has resulted in substantial value to the house. Much appreciated Mark and team!
Thanks,
Renee & Matt S.
I can't begin to describe what an awful experience I had with this contractor. I had to hire someone else because he blocked our number and wouldn't return our calls. I had to call the police because he wouldn't return our keys. Rebuttal is false as he was contacted by the police since he blocked our number after ruining our home. I had to repaint and re drywall everything he did, and now because he pulled entire pieces of my flooring up I need to replace my entire hardwood floors. This man has completely ruined my home and made it impossible to sell in the condition it's in. He hasn't a clue what he's doing and has no business selling services he has no experience doing.
Update: This contractor has replied with false information, the paint job was terrible and I had to have another contractor come in and fix it. The contract covered several other pieces which obviously he carefully did not take photos of the awful job he did on the crooked drywall wall he installed and used the wrong materials to build. I had to call the police to get my keys back, I can't believe this business is even on Trusted Pros with all the horrible work that was done. As you can see in the pictures the wrong drywall material was used, the floor boards were taken out when we were not in the home and disposed of so now we have to install entirely new floors.
Johnston Construction has a TrustScore™ of 1.7. The average TrustScore™ for other businesses providing similar services in Brockville and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 10 |
Approved | 0 | 3 |
Unverified | 0 | 2 |
Suspicious | 0 | 5 |
Overall Rating | 2.7/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Available upon request |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2014 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Drywalling, General Contracting, Kitchen Renovations,
Basement Lowering, Basement Renovations, Bathroom Renovations, Cabinetry and Millwork, Carpentry, Carpet Cleaning, Carpeting, Caulking, Ceiling, Closet and Storage, Commercial Renovations, Concrete Work, Countertops, Decks, Demolition Work, Fencing, Floor Refinishing, Flooring, Foundation Repairs, Foundations, Framing, Garage Construction, Garage Doors, Gutters, Handyman Services, Home Additions, Home Construction, Home Inspection, Home Restoration, Insulation, Interior Design, Landscaping, Lawn Care, Locksmithing, Masonry, Mold Removal, Moving Services, Painting, Plastering, Plumbing, Property Maintenance, Roofing, Shed Construction, Siding, Skylights, Snow Removal, Stonework, Stucco, Sunrooms, Tiling, Tree Services, Wallpapering, Waterproofing, Windows and Doors
This Brockville area general contractor is rated 2.7 from 3 reviews with a TrustScore of 1.7. Services offered include home improvement, drywall and kitchen work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Mark Johnston |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2014 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Licensing information available upon request |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Johnston Construction has contributed 3 responses to the following questions posted in the 'Ask the Pros' forum