PLANiT Builders Ltd.

We have had a very positive experience with PLANiT Builders during the development of our basement. Keith Schell, the Site Coordinator was critical to the success of this project. Timelines were set at the onset and the work that was planned for the week was communicated to us by Keith on an ongoing basis. All the sub-contractors that were in and out of our home were courteous and followed all the protocols set out by PLANiT. They were qualified trades people and completed their jobs to professional standards. A special mention to Kristopher Manabo who accommodated modifications to the layout, and Jeff Schlunzen for adjusting the discrepancy in the original estimate.

Other than the lag in the start time due to transition of staff at PLANiT Builders, our overall experience was very positive. Thank you to Keith and PLANit Builders.

Martin and Janet Gomez

We liked working with Planit Builders because they contracted hard working, efficient, and friendly tradespeople to complete each step. Joe and Keith were excellent at keeping us up to date on the progress and what we needed to know.

Without question, the most irresponsible and dishonest company I have ever done business with.

After doing some research online and getting quite a few quotes we chose to go with PLANiT. Their customer service from day one was amazing!! It is not the easiest thing in the world to have people coming and going through your house and living through a renovation for 2 months. But Joe Parker made that process 100 times easier for me. Everything does not always go perfect on the job or as a home owner we make changes, but Joe did not waste any time getting things fixed or work with me on the changes. Joe updated me on the job weekly and if anything was going to changed he would email or call me to let me know things were pushed a day or two earlier or later. I would highly recommend PLANit, especially Joe Parker!!

Thank you Joe for managing my project to 110%!

Jess

Our initial experience with PlanIt was wonderful; the quoting, contract signing, planning, designing, went well beyond our expectations. Everyone was so thorough.

Once development began, however, things started to fall through the cracks. Our initial meeting with the original coordinator went well. Super easy going individual, easy to talk to, answered all our questions and emails promptly. But then we started hearing excuses and seeing delays. A couple weeks went by with no work being done, no trades people coming to our place, so we started asking questions.

Our site manager was Beau and when our concerns were brought up, he was on top of it. We got a new coordinator assigned to our project, Joe Parker, who was GREAT! Once Joe took over, he did all that he could to get our project back on schedule. Unfortunately, due to the setback with the original coordinator (who is not with PlanIt anymore), it was difficult for our project to be completed anywhere close to our original completion date.

It took an additional month to get our basement completed. Frustrations on both our end and Joe's end, because some of the trades that PlanIt contracted out to were not as reliable as we all would have liked.

But during the 2 months when Joe stepped in, he was on point with keeping us up to date and always answered his phone/texts/emails - as did Beau! So despite scheduling issues, I was thoroughly happy with the customer service provided to us. Joe was meticulous and always aimed for the best quality work. I would consider using PlanIt again and have mentioned them to a few colleagues and friends already.

We hired Plantit Builders to complete our basement. I was very satisfied with the service provided from planning, budgeting, initial design and drafting the requirements. However, after the project Co-ordinator commenced the construction work we didn't see any commitment or accountability on his part towards our project. Timelines were not adhered to, no work for almost 4 weeks and there wasn't any transparency in terms of communication.

Having mentioned that, when we escalated our concerns to the General Manager - Beau Nychka, he took immediate actions.

Joe parker was our new Project Manager. Things were more streamlined and accounted for once he took over.

We were provided project updates at the end of each week for the work that is scheduled to be completed in the coming weeks and also if there were any unforeseen delay that were expected with detailed explanation for it.

Joe was always available for taking care of any concerns or for accommodating any changes requested. We are very impressed with his quality of work.

The below given ratings are provided considering the new Project manager and experience with other divisions of Planit Builders.