This Cambridge area renovation contractor is rated 1.5 from 1 review. Services offered include kitchen work. Read their reviews, ask about license and insurance information, and request a quote.
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My first red flag should have been that when I asked for the estimate to be broken down so I could see where I was spending money, they refused to do so.
My kitchen was supposed to start mid-October. They don't show up for another month, mid-November. No explanation from them.
Amanda then tells me that I have to contact the electrician they hired. Which ended up costing me an additional $2,500. because Robert is not aware of electrical or plumbing "code". Robert had the flooring company, install the sub-floor before the electrician did what he needed to do. The electrician was not happy.
Beginning of December, Robert and Blake come to install my shelves. Robert scratched my wall.
Almost mid-December, my countertop goes in. Installers damaged it by putting acetone on it, the counter is quartz, never supposed to use acetone.
We are now at the end of January, countertop still damaged. We are now at the beginning of February and still going back and forth with Amanda about this damaged countertop. Beginning of March comes and goes, Keep in mind, Regional Kitchen has been paid if full, months ago.
Now mid-March, not only am I still dealing with this damaged countertop, I've paid almost $60,000. My mom is in hospital and passes away beginning of April. Middle of April Amanda gets Rockland Granite and Quartz from Woodstock involved.
Alex from Rockland Granite and Quartz comes to measure for new countertop. He used some sort of laser, no measuring tape in sight. First mistake.
The original price I was quoted for countertop was $4,500. it then went to $5,300. First installers damage original counter. Amanda then suggested that I go to Rockland and speak to Jasmine, who then shows me a different stone. Amanda tells me the different stone would cost me an additional $1,500. So I asked Amanda to show me the quotes she received from Rockland for both stones so I could see the difference in price. Amanda refused to provide quotes. I called Rockland and spoke to Jasmine regarding the price difference, her response to me was she could not give me prices. But she did say that the price difference was no where near $1,500. Which is exactly what I suspected. Alex then came back to measure one part that he missed and I was explaining to him about this price discrepancy.
End of May, beginning of June Rockland replaces countertops and low and behold doesn't Alex from Rockland wipe the entire countertop surface with acetone and damage the entire thing. Now nobody will take responsibility. Blake from Regional tries to tell me that they have to wipe it with acetone to get the "oil" that protects it during transport. There is no "oil" put on the stone, and you are never to use acetone on quartz. Months and months and months of nothing but hassle. Regional Kitchen offers me $2,200 and wanted me to sign something saying I will not speak of their company. They need the $2,200 more than I do and if I can save someone from the stress of dealing with this company, that is worth a lot more than $2,200 to me. There is soo much more to this nightmare, drawers falling out, cabinet not closing properly, shelves falling down. Very poor workmanship and absolutely no ownership.
Sufficient data is not available to establish a TrustScore for Regional Kitchen Design and Millwork. The average TrustScore™ for other businesses providing similar services in Cambridge and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here to learn more.
Additional services may be offered by this company. Please contact Regional Kitchen Design and Millwork to inquire about their full list of services.
This Cambridge area renovation contractor is rated 1.5 from 1 review. Services offered include kitchen work. Read their reviews, ask about license and insurance information, and request a quote.
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