We do all types of renovations including baths, kitchens and basement completion. We take pride in our workmanship and always emphasize on quality finishings. When it comes to custom painting, stairs refinishing, kitchen upgrades, counter tops, hardwood, laminate and ceramics, we are tops. We have excellent relationships with read more...
I have no problem recommending Renocreate for basement finishing. Framing, plumbing & electrical done by professionals and ESA inspection was done & certificate rec'd. We did have issues with the quality of work done by one employee who did drywalling, flooring and door hanging. Marlon was quick to correct the mistakes in drywall, doors and made corrections on the floor we can live with. Marlon really wants his customer happy. I would suggest that a little more organization in arranging supplies for workers and cleaning work site during construction would make this company really good. We are very happy with finished basement.
I Strongly Recommend Marlon and the crew at Renocreate for any projects you have around the house. I got a referral from one of his past client and decided to get an estimate. My call was answered directly by the owner who who took the time right there to give me a brief idea of what they did. I was not put on hold or sent to voice mail or worst not answered. He proceeded to call me later that day and gave me a full run down of what to expect, before and after he assessed the job. Later we agreed on a price and a 2 week timeline. He came, he measured off my new laundry area, put up the walls, refaced the floors and even added new shelves (not in the quote) from old ones I had left over from my kitchen remodel without asking for extra. My husband and I were gone during the day so we missed the noise of hammering and sawing, but we were still able to access the basement daily and not worry about stepping on nails and bits and pieces of construction. My experience was A1 and I have referred Renocreate with confidence
Thx Sobrena and Fam
Renocreate Inc was engaged in October 2011 to finish our basement. Marlon Bute, the principal of the company proposed to complete the work in 4 weeks and we agreed a price. I work abroad (Lagos, Nigeria) and because I did not want work to stall while away, I paid the company over 70% of the cost - big mistake. We agreed he would start during late October or the first week of November, 2011 to allow the funds to clear and to organize to commence work. Furthermore, my wife cancelled her work appointment for the whole of November to accommodate the proposed schedule. We observed challenges with Marlon from the first day 1. He promised to resume at 9am but did not do so until afternoon. He was never prompt on site. By the time 4 weeks elapsed, not much progress had been recorded. Of course my wife could not continue to sacrifice her job so she had to agree amicable times with Marlon. He never kept his own side of the bargain and always found excuses to blame others admitting no wrong. On one occasion he couldn't work because it was his birthday. I can understand work being delayed by a week or two but how can a basement work remain unfinished in 1 year!
By December 2011, I sought to know why work was progressing so slowly and he complained that he was not getting enough support from my wife. My wife complained that they worked only a few hours a day and are regularly absent for long periods between work. It was always emotional trauma getting Marlon back to work. I expressed my dissatisfaction to Marlon and he said he could finish the remaining work in 2 weeks if someone was home all the time. So I asked him to choose a 2-week period and I would be personally available. We agreed a time in January 2012.
We met in January 2012 as planned but Marlon shocked me. He said he could not continue work because he had spent our money on another client's job and we had to wait until he was paid. He gave me an option - I could give him money for additional materials and he would continue. As ludicrous as that sounded, I had to yield and went to Lowes together to buy the items. This brought total money advanced to Marlon Bute's company to over 85% of the agreed price. You would think that Marlon would reciprocate the kind gesture? He did not show up for the rest of the two week period that I sacrificed to stay at home from work so he could complete the job. He apologised citing family problems.
My wife and I made many more genuine efforts to encourage Marlon and his Renocreate Inc to finish the work bending over backwards so we could put the painful experience behind us. While Marlon would fail to honour time schedules reached with my wife, I made at least two more trips from Lagos to Toronto to accommodate his usual 2-week requests, but it would appear we were subjects of a pure act of wickedness. Marlon just took undue advantage. Sometimes his work phones would be out of service for an extended period of time and he would become unreachable. Finally by May 2012, I informed Marlon that I would contact my lawyer if things continued that way. He pleaded with me to let us try one more time still citing that he needed just two weeks to finish the job. Since I was determined to have the job finished, I obliged and planned fro 3 weeks. I warned that I would be proceeding with my family for holiday for the entire summer. During that period Marlon sent one guy that he found off the Internet who came and worked for half a day the first day and came the next day to pick his tools.
Renocreate did not demonstrate professionalism, lacked a cohesive workforce and operated more like a middleman subcontracting work. The company was not punctual on our contract and has not delivered the agreed work in a year. At this time Marlon, the principal is proposing an unacceptable amount as refund and payable in installments. We are yet to agree and I would definitely be fair to update this review once we found an amicable solution.
Dare and wife, never intended for the basement to be completed by Renocreate Inc. Their intention was to delay the completion of the basement through deliberate tactics. The only reason why Renocreate opted to do their basement is because a customer referred us to Dare. Renocreate at no time requested 70 % deposit. Renocreate requested 30% deposit. We became immediately suspicious when Dare called us the day after we had seen him at his residence and informed us that he was leaving for Nigeria and that he had a check ready for us which was three times the amount we had requested.
We started the work sometime after. Dare was in Nigeria. We were denied access on many occasions by Dare's wife. We were also asked to start at contrary hours in the afternoon or mid morning to accommodate her social calendar. There were times that we were only allowed to work on weekends. So that we were deliberately frustrated from day one. Meanwhile, we persisted with work on the basement at their convenience, but it was a veritable nightmare. In the end, we completed the framing, electrical and plumbing rough in and had started the drywall on a near 1000 sq. Ft basement. I communicated to Dare from day one, via phone and email that we were not happy with the encumbrances. Through out, we considered their actions deliberate but were clueless as to Dare's game plan. It was finally revealed: Dare requested a refund of all monies paid for work done, failing to do which he would complain to the BBB and HandyCanadian. We were worried. Because, we didn't want our business to be hurt as often happens when a customer, rightly or wrongly, posts a negative review. At a point, we offered to pay him 30 % of that which was initially paid. We did it because we wanted to save our reputation. We didn't do it because we though we owed him any monies.
Dare was asked to get an independent evaluator to assess the work done. He emailed us saying that an evaluator valued the work, inclusive of labour and material at 2500 dollars. Every contractor knows, and so does every reasonable homeowner, that it is impossible to do framing, electrical and plumbing for 2500 inclusive of material and labour. Especially when the basement is a large one. Renocreate requested a copy of the evaluation but it was not forthcoming. Renocreated requested the name of the independent evaluator but it was not forthcoming.
We will not and cannot publish about a specific incident which solidifies our claims and which includes a third party. We cannot respond as fulsomely and forcefully as we want to here. This matter will be dealt with in the Court.
We have learnt our lesson. We will be more selective and cautious in our business endeavours.
Renocreate Inc has a TrustScore™ of 3.4. The average TrustScore™ for other businesses providing similar services in Ajax and the surrounding areas is 3.5. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Not yet provided|
|Ever Provided False or Misleading Information||No|
|Company Website||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2000|
|Member of TrustedPros Since||2012|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Renocreate has teamed up with a large manufacturer of kitchens and counter tops to deliver competitive prices and quality kitchens to our customers. Whatever your choice, whatever your budget, Renocreate will give you a brand new kitchen for less than the rest! Free repainting of kitchen is our gift.
Renocreate is a leader in commercial, residential, interior and exterior paintings. We remove old paints by scraping, sanding and power washing and replace rotten material with new ones where necessary. We fill holes, cracks, dents and ensure that the surface is well prepared for a perfect finish.
Renocreate is tops in planning, preparation and implementation, taking care to follow the highest of industry standards as a rule. Regardless of the job, Renocreate uses the best materials, tools and craftsmanship to ensure that project is completed in a timely, professional and efficient manner.
Renocreate is a supplier and installer of quality hardwood and laminate floors. Tell us what you want. If we don't have it in our stock, we will source it from one of big suppliers. Any wood, any colour, any finish. We do carpet removal and disposal and supply baseboards and quarter round.
Renocreate is a leader in hardwood floor refinishing! We sand down to bare wood, making sure clean and perfect for restraining and varnishing. We match any colour stain and give customers 30% discount off all stains and varnishes. No deposit necessary! When you are happy, you pay!
No job is too big or small for Renocreate. Drywall repair, light fixture changes, locks, doors, garbage removal, plumbing repairs, toilet, sink, faucets changes; we do it all for less.
Cabinetry and Millwork, Carpentry, Carpeting, Caulking, Ceiling, Closet and Storage, Countertops, Decks, Demolition Work, Drywalling, Fencing, Framing, Home Additions, Home Restoration, Hot Tubs, House Cleaning, Moving Services, Plastering, Property Maintenance, Sheds & Gazebos, Stonework, Tiling, Trash Removal, Windows and Doors
We do all types of renovations including baths, kitchens and basement completion. We take pride in our workmanship and always emphasize on quality finishings. When it comes to custom painting, stairs refinishing, kitchen upgrades, counter tops, hardwood, laminate and ceramics, we are tops.
We have excellent relationships with our suppliers that ensure that we are supplied quality goods at inexpensive prices. On paints, kitchen cabinets, laminate and granite counter tops, hardwood flooring and laminate, our prices are practically unbeatable. Coupled with our dedication to fine workmanship and customer satisfaction, we can confidently say: Call Us And Start Smiling!
|Main Contact(s):||Marlon Bute|
|Listed with TrustedPros since:||2012|
|Accepts credit cards:||No|
|24 Hour emergency Service:||Yes|
|Licensing Information:||Licensing information available upon request|
|Insurance Information:||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.