We are Edmonton's premier home improvement, renovation, and painting contractor. With over 22 years of professional experience we are committed to providing first class service and the best craftsmanship you can hire. We are owner operated and take pride in all we do. Our goal is make sure our clients are satisfied. We are dedicated to cleanlines read more...
AWFUL!! Dedric Robinson is A Crook. He is being investigated by Service Alberta and was featured on CBC news for ripping off customers. He keeps changing his companies because of his reputation. He ripped us off for almost $30000. Never showed up when he said.
This company is awful. Dedric Robinson, the owner, came out to our home in June, 2013 to quote on the job for the reno's on the basement. We wanted to build a rec. rm, bathrm, and bedrm. We are seniors and may need to hire live-in-caregivers in the future to assist us. He was an excellent talker and promised the moon. He quoted us $25,000 for the completed project. He explained his contract and wrote out what he was going to do and his pricing. I asked him to provide the permits required for the work and he said that he would take care of it. He asked for 50% down $12,500 plus GST for the purchase of the materials. I signed the contract and asked for a copy. He said he would get it to me. The work started 1 week later and the materials arrived at the same time. Two men came over to get started. They did not draw up any plans and told me that because of the roughed in plumbing, that he would have to build a step into the bathroom to accommodate the plumbing. I told him that they were wrong. I asked about the copy of the contract and he said that he would get it. I asked about the permits again and he said that it was in the works. One of the workers had the knowledge of what was to be done, the project manager did not. The three rooms were framed mainly by only one worker. At the end of the week, I had advanced a worker $300 because he was worried that he was not going to be paid. He was fired by Dedric Robinson. A new Project manager came in and assumed the role and promised that new staff were being hired. The drywall, taping and mudding had to be re-done as it was done incorrectly. Finally a man came to do the drawing of the project to receive a development permit. The electrical permit still had not been issued. I called the City of Edmonton to explain my worry and they sent out an inspector. The inspector came to my home and looked at the work that had been done and immediately put a cease and desist order on the project. The electrician was a second year apprentice and did not have a master or journeyman over him. The electrician also did the plumbing. Communication was an issue. I could never get in touch with Dedric Robinson as his phone did not receive messages. Dedric Robinson came to my house in August to ask for more money. I advanced him another $6,500. Since there were no permits and I still do not have a copy of my contract, the work stopped. In Dec., 2013, the project manager came to our home and told us that he would not be completing the project as per Dedric Robinson's instructions. I filed a complaint with the BBB and Service AB. Dedric Robinson DOES NOT have a pre-paid license and two files have been opened up against Dedric Robinson and the Improvement Source. Now Dedric Robinson has opened another Company called Capitol Restoration. Please be aware of this person. As seniors we cannot afford to complete this project and are left with a terrible mess. I have never received a copy of my contract nor can I contact Dedric Robinson for a refund of the money. I would not recommend this company or any other company that is run by Dedric Robinson. Our life savings are gone due to my inability of not researching more thoroughly.
I hired The Improvement Source to replace shingles on my house this July. I trusted them to do this as I had hired them to also complete a full renovation on a basement suite for myself. As this was a small project, it was not hard to mess up. I asked it be completed while I was home from work but was in no rush to complete it. Mark showed up and was instantly in a big rush to get the roof started. He stripped one half of the roof in an afternoon. What I didn't know is that The Improvement Source hadn't done their homework and checked with suppliers about the accessibility of the shingles. My house sat for 3-4 days without shingles on it. Luckily enough, we didn't experience much rain over period so no hurt no foul right. I had to leave out of town for work and while I was away the replacement was finished. At that point Dedric demanded payment in full, even though eavestroughs were not completed. I requested a dedric invoice or receipt before I sent payment and he responded he would have to get that information from Mark. Eavestroughs were completed and payment was made. Receipt was never sent. I'd be hesitant hiring this company as communication is horrendous if at all. Ensure they provide all legal documentation before signing contract or providing deposit.
The Improvement Source has a TrustScore™ of 2.7. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3.5. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Ever Provided False or Misleading Information||No|
|Company Website||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1990|
|Member of TrustedPros Since||2013|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We are dedicated to providing you with a level of service that is unmatched. Our attention to details and eye for design ensures an enjoyable experience. We offer a wide array of services, including interior and exterior. New construction and repaints. Residential and commercial.
Drywall installation to repair we can do from new construction to repair of damage. We know drywall and can help with any and all levels of work. Minor drywall to major drywall work we can help.
From small jobs to large handyman jobs both interior or exterior we can help. We provide a full range of odd jobs to assist in anyway that you need. Residential and commercial.
Whether yours is a residence, or a commercial property, you can rest easy, knowing you've got a reliable, trust-worthy team on the job. Our ability to service and maintain your property year round is second to none. Residential and commercial.
Hiring a professional bathroom renovator is your best bet at keeping your costs down and protecting your home. A professional bathroom renovation company can provide every service you need and will always be prepared for potential obstacles that may arise.
We specialize in the design and construction of kitchen and bathrooms renovations. Older homes require specific skills and knowledge to renovate properly. New and existing kitchen remodelling we know. Design and layout we also provide.
Ceramic floors and repairs we can help with. From new installations to repair of existing. We focus on all areas of ceramic tile and repair and are able to assist with residential and commercial needs.
We provide all levels of general contracting work, from managing trades to organizing the work schedule. We are able to provide every aspect of large or small job site construction management.
Full service electrical we can assist with all your needs, new wiring to upgrading. we also do audio and video and surround sound systems. small to large jobs. residential and commercial.
We caulk both interior and exterior. Baseboards, casings, trim, jams, and any other caulking needs we can help with. New construction to remodelling and prevention of leaks.
Trim and finish carpentry from all categories. We provide residential and commercial finish carpentry work. Baseboards, trim, casings, doors, and any other carpentry work.
We help with ceiling repairs and damage from water damage to installing or repairing texture ceilings. We do texture, stipple, knockdown and can repair any ceiling need.
From spacious basement apartments to rec-rooms for lounging and entertainment, we provide basement renovation services - guaranteed for a lifetime of happiness and comfort.
Decks and patios from new construction to expanding or repairing we can help. We also do layout design and work with your area to create the most appropriate deck or patio.
We provide a full range of flooring installations. From vinyl to laminate to carpet and hardwood. We do new installations and remove existing.
Hardwood and laminate installations and repairs we provide. We are skilled in all areas of flooring and can do new construction or repair.
We are Edmonton's premier home improvement, renovation, and painting contractor. With over 22 years of professional experience we are committed to providing first class service and the best craftsmanship you can hire. We are owner operated and take pride in all we do. Our goal is make sure our clients are satisfied. We are dedicated to cleanliness, safety, punctuality, timeliness, and your total satisfaction. One Number, One Call, Many Services. Its That Simple! FREE-IN-HOME ESTIMATES! WCB, Insured $2,000,000 commercial liability. Call Now! 780 270-0080
The Improvement Source delights in helping you create spaces that fit the function and fabric of your life! And we are proud to know that our renovation and remodeling services are driving new, higher expectations among home owners and commercial building owners in Edmonton and surrounding areas. These expectations include a higher caliber of workmanship, conscientiousness, and communication throughout the span of each remodeling or construction project.
Simply put, we hold high values regarding what truly makes a remodeling experience one of quality. These values, combined with our professional expertise in all facets of construction, create renovation and remodeling results that are excellently crafted and smoothly executed. And we're happy to say this isn't just our opinion it has been attested by many individuals, families, real estate owners, and business groups we've served.
Serving Edmonton and surrounding areas, The Improvement Source is a full-service construction company. From concept to completion, we expertly guide every step of your home improvement, home renovation, or business improvement project.
We - and our many pleased customers - consider us to be more than an average general contractor. We are insured with $2,000,000 commercial liability and carry WCB to provide you with a full range of home improvement possibilities. And certainly, we work very, very hard to bring you the superior renovation results you expect. But we also do everything it takes to make your entire renovation experience pleasant and smooth - from beginning to end.
Whether interior, exterior, a single room, or an entire home, excellence depends on fine-tuned planning, attention to detail and great communication with you during every part of the remodeling & renovation process. And that's exactly what we deliver.
Drywall and Plaster repairs
Water Damage Repair
Cabinet and Cupboard Painting
Interior Design & Colour Consulting
Deck and Fence Staining
Kitchen and Bathroom Remodeling
Doors & Trim
Call (780) 270-0080 Today for a FREE Estimate!
|Main Contact(s):||Dedric Robinson|
|Affiliations:||Capitol Renovations (Rated 2.5 / 5)|
|Listed with TrustedPros since:||2013|
|Accepts credit cards:||No|
|24 Hour emergency Service:||No|
|Legal structure:||Sole Proprietor|
|Licensing Information:||Contact The Improvement Source to request licensing info.|
|Insurance Information:||Contact The Improvement Source to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.