Tuppen Construction Limited

Our house got fire damage in 2018. Donna's team from Tuppen Construction Limited, was on site even before the fire fighters put out the fire. Donna and her team immediately helped us to clear and secure the house, and estimated to repair the house.

Donna explained us and guided us to go through the whole construction period from end to end. Our house was rebuilt so beautiful and the quality is supper! Donna has planned and managed all the construction details --- which we don't need worry at all. In comparation, our neighbor has been doing the same repair due to the fire damage by different company -- the owner has been on site day and night, but still a lots of things went to wrong.

We feel very lucky to have Donna's team take care our house. We got a beautiful house back on time before the Covid-19 lock down. We have been enjoying in the new house during this difficult time.

Our appreciations couldn't be written out by words --- the quality of service provided by Tuppen is outstanding. Thanks again to Donna and her team! You are welcome to stop by and have a drink at any time!

Following a flooding in our house, our insurance broker gave us some restoration companies to contact. We consider ourselves extremely lucky to have chosen Tuppen Construction. The work done was very thorough, professional and of high quality. The team was always on time, respectful and extremely hardworking. Karol was highly organized and able to master any challenge thrown his way. Thank you Tuppen Construction for making our experience a great one. We highly recommend them to everyone.

This was our second project with Tuppen (The first was a basement reno). The main reasons we chose to go with them again are: their professionalism, work quality and fair prices. Their contractors were on time most of the time, they were conscientious of the fact that we had small children and a dog and the finished bathroom looks better than we imagined.

I also liked that they kept us up-to-date throughout the process so we knew what was happening when and had a good understand of the timelines.

I wouldn't hesitate to recommend Tuppen and they will be our first call if we have another project.

We bought a house that had a basement design that we didn't really like. I had met about 5 or 6 contractors that gave us estimates. Karol from Tuppen then came by and just seemed more quick, thorough, knew what I was trying to say and had the estimate to me in less than 24 hours.

They started a few weeks later and I must say, they are hard working and clean. We had bad experiences with contractor before with some renovations and home flips - I wished I would have found Tuppen sooner.

Even more important was that I have three small kids in the house and as parents its always a concern to my wife, who's a stay at home mom, as to who is coming and going in the home. I must say, this company is very reliable, respectful, kind, and honest.

They were dollars from their original quote and stayed in budget.

I had a basement flood of up to 8 inches of water after the water tank "retired" rather convincingly. Tuppen Construction was the contracted restoration company and I have to say one thing about them --- amazing. They repaired all the damage back to the original, used high quality materials that they presented to me before the work was started, their personnel were very professional, informative and hard working, Tuppen promised all a lot of things and they DELIVERED always keeping me in the loop of what was to be done. And it was. I highly recommend them for anyone who needs work done to their property. In conclusion, I am very satisfied with Tuppen.

If anyone needs confirmation please do not hesitate to contact me.

Karol and the people at Tuppen were at our house the day after the flood to remove all of the damaged possessions and structural materials in our basement. They were friendly and professional and ALWAYS stuck to their schedules. In the end, our basement now looks better than it did before the flood. Their friendliness and attention to even the most minute detail was astonishing. I HIGHLY recommend them. Andy (drywall), Ziggy (carpenter), and (if you need it) Andrew their furnace subcontractor were absolutely top notch. Karol, their foreman, is highly organized, has a photographic memory for numbers, and seems to be able to surmount any challenge thrown his way. I am so impressed by them all.

Overall, Tuppen did an excellent job on the bathroom renovation. The work was completed promptly and with care and attention to detail. The site supervisor answered all of my questions and made sure that everything was completed to my satisfaction. The two men who did most of the work arrived promptly each day and worked hard to complete the work within the allotted time frame. Their work was impeccable.

Tuppen provided a very professional and timely estimate on the damage for insurance purposes. The work carried out on the wood flooring, the removal and replacement of damaged wall insulation, etc. was cariied out to my complete satisfaction

I contacted several contractors prior to selecting Tuppen. I only hire recommended people based on referrals from my insurance company. Tuppen came in and gave me a fair and reasonable estimate and did not gouge me and took on the project even though it was not grand scale. They also accomodated my schedule so I have no complaints. I would endorse this company for your projects and I will certainly call them again for other work that I have planned.

My Insurance broker sent Tuppen Constuction Limited and Karol in particular to help us deal with the immediate results of the disastrous basement flooding in July. They immediately started pulling out carpeting which was stinking to high heaven and brought in fans which provided immediate relief. They worked to extremely hard to help us sort through what we could rescue and what we could not. From the get go Karol and his crew took quiet control and by doing so elevated a lot of the anxiety we were feeling. They were very thorough and kept a very clean work site. He/Tuppen helped with providing a detailed document for the Insurance company as to the recovery work that needed to be done. It all took time with dealing with a few different adjusters as the scope of the flooding seemed to leave the Insurance industry scrambling but I felt all along that Tuppen and Karol being the face of Tuppen for me - a reassurance that they would be the ones I would want to do the restoration work. He worked with me to make changes to some of the work that needed to be done and the results are so much more than I could have hoped for. Their subcontractors are very good too and I have even had people inquiry about their excellent tiler - Jose. My family and I are so very pleased with their professionalism, friendliness and quality of work that I would highly recommend Tuppen and their people to everyone. I would not hesitate to hire them again

Communication, Courtesy & Response = Excellent

Budget = Average [their quote was middle-of-the-road]

Quality = Good [adequate for the need, could have been "exceptional" with a little more effort]

Timeliness = Average [lost one day as each of the two work persons took half a day off during the project]

Cleanliness = Average [took some care, as there was no major mess, but the "carpet" was out only on the first day]

Would I use them again? Yes, as they were responsive to my requests.

I would recommend Tuppen Construction to my friends

I had recieved 3 other quotes from very reputable companies in the surrounding area. Every company wanted to restructure the house so as to modernize it and therefore changing its original style. Tuppen (Mel Deckert) was the only company who appreciated the style and originality of my home. They did this massive renovation always taking into consideration its unique style and thus helped me enormously when choosing the appropriate surroundings/finishes, etc for this home. They stuck very close to the deadline. The budget was pretty much dead on too except for some of the extras I added or were unexpected being that the home is quite old, this was understandable. Any problems or disatisfactions I had or were incurred were quickly rectified without any extra charges.

Professional outfit that did an excellent job from their method of providing a written estmate to work completion. Would recommend Tuppen to anyone.

I was looking to renovate my basement and was very hesitate in looking for a contractor due to the media telling horror stories of people being scammed. I spoke to a friend and they recommended Tuppen Construction. They worked with me in regards in meeting my schedule and gave great feed back and helped me when decided what to do with my basement within a cost effective way that would benefit me.

I wish to comment on the excellent service I received recently when my kitchen needed to be renovated from top to bottom.

From the moment I contacted Tuppen Construction to the completion of my lovely kitchen, I have nothing but high praise for the attention to detail, the personalized service, the affordable price & the timely manner in which my kitchen was completed.

I would highly recommend this company to anyone looking for a stress free, professional job.

I have used Tuppen Construction Limited for many renovations personally as well as recommended them to my clients. They are a fantastic, trustworthy company that has always done work in a affordable and timely manner. I never hesitate to recommended them to my clients, and I always get rave reviews on Tuppen's work. If you are looking for quality, trust and results this is the company for you.

We have used the services of Tuppen Construction on several different occasions for multiple jobs and have been extremely pleased with the service and job provided. We had a kitchen job completed and right from the beginning, we were so pleased with all the recommendations and co-ordination of the job as it required several different contracting skills. Each contractor did an excellent job, we loved the extra cabinets installed, we love the cork flooring and the suggestion of the cork flooring. The painter was so meticulous and each contractor was so clean. Many of our friends and family have commented and complimented us on the new kitchen. We also had stone work done on our outside front steps and a new railing installed. the work maintained the quaint tudor style of the house and was truly incredible work. We also had some stucco work done on the outside of our home and they matched colours so well and again restored the tudor beauty of the house. The service provided by Tuppen Construction is so prompt and excellent. We will always use Tuppen Construction for all our home repairs and remodelling and would highly recommend them to everyone.