The basement in my bungalow got flooded due to power outage and no battery pack on sub pump. My contractor felt there was no difference between 4 hours and 24 hours to pumping out the water. Is this true? I have hardwood floors all through the house.
I appreciate any advice you can give.
We've been a restoration contractor for the insurance industry and for private clients for many years.
There is a huge difference between 4 and 24 hours when dealing with remediation work. Especially if you have hardwood floors. The timing can be the difference between saving or having to replace your floors.
Tuppen Construction Limited
Get a new contractor period. He has no clue what he's talking about when it comes to flood restoration. You need to get your property dried as soon as possible to try and save as much as possible.
I am not sure if you live in town or the country. If you do live in town I would encourage you and everyone else who needs a sump pump to install a back up sump pump that is powered by city water. If the hydro goes off then the water driven sump pump will kick on and continue to pump water. This pump will not pump as much water as a sump pump powered by hydro but it will give you a fighting chance and may make the difference of having your basement flood.
This is not available to you if you live in the country and are on a well but you could certainly install a battery back up pump....these require a bit more maintenance and checking to ensure that battery is working but would still be of benefit for a period of time during a power outage.
And I agree with all the other comments...the sooner the better.
Don't know why but you don't have a pipe around 4_5'' from the top? This is suposed to in case of power failure drained the water out just like a bat tub or sink its a safty and you wouldn't have water again on your floor. Check if you have one if so check if its not blocked. If you don't have a safty drainage install one by a good plumber. Will save allot of trouble and problems free.
And for the guy that said 4 hours or 24 hours there's no difference, kick him out so stupidg. Yes in a way your floor is not good that's for sure but its for the bottom of the walls that we are looking to dry asap. He's not informed for tthose problem so get some pro help, it will be done right and will save allot of money and problems later down the road.
Good luck to you and call a plumber to see if you have one if not install one asap its the best thing to do for you and your house.
I am not a restoration contractor. As in quick response and removal of destroyed materials etc. But I will tell you this, it is crucial to remove the water as soon as possible. Your hardwood floors could have possibly been saved if the pumps had been brought in as soon as possible. As I said, I am a cotractor who renovates and builds new. Not a flood restoration company.
But you should have, or your insurance company should have had a company with gas powered generators on site pumping the water within an hour of your call. And then all the soaked material should have been torn out.
I am assuming you are refering to the original flood, where the pump would have kicked in as soon as the water tripped the float, and then began pumping for 4 hours of pump time as opposed to 24 hrs later by the time it got pumped out?
He is trying to tell you that it still would have flooded?
Well with a 4 hr pump time battery, it does not mean it will only pump for 4 hrs then die, it means you have a pump that will pump for a few minutes then click off, and wait for the sump to fill till the float trips, then pump again for a few more minutes. Which means depending on how fast the sump fills, it could give you a few days of pump time....
But when relying on a sump, there are many options you can have.
-twin alternating pumps (which allows a second pump when the other one fails/gets blocked)
-alarms, (very important, as it will trip a siren whenever the sump gets to a certain level)
-battery operated emergency pumps
-old fashioned hand pump (keep it in the garage, and use it if necessary)
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