Victoria Homes

I hired Victoria Homes to do my completely finish my basement (~1100 sqft). Of all the contractors I interviewed, Max (owner of Victoria Homes) was the most knowledgeable and knew what he were talking about.

A very good communicator, he is very easy to talk to and he will steer you in the proper direction of the build. He gave us some fantastic ideas that in the end we loved much more than our original plan!

His prices are very reasonable and he will go above and beyond the original agreement (to within reason) to make the client happy.

Pros:

1. Extremely good framing and structure (the bones of any work he does for you will not move or shift within your lifetime!)

2. Prices are very fair and reasonable (I had some quotes that were totally ludicrous)

3. Max, his workers and subs are all very courteous and polite.

4. He is very good at not just plowing ahead and doing the work without any though. If the work doesn't make sense he will discuss with the home owner the best work around. His team is very good at solving the inevitable problems that will crop up during any build.

Cons:

1. His detail and finishing work is good but not the best I have had or seen. Could be a little cleaner (I'm nitpicking a little here).

2. You as the home owner will have to personally buy and pick up a lot of building materials. It would have been easier if he bought more of the stuff and just invoiced me for it. I'm very comfortable at Homedepot/Rona etc.. but I could see how a none handy client could get easily overwhelmed.

3. Sometimes it will take a while for him to get back after the job is complete for some final touchup. It's understandable that he's on a busy schedule but the client should not wait too long.

Overall I am very happy with Victoria Homes and Max.

Max is a genius. Everything I was looking for.

He is knowledgeable, personable and very innovative.

Using the materials at hand, he repaired a septic problem I had. He had never seen this before but without hesitation had figured out what to do.

I will recommend Max to everyone I know that has a plumbing problem.

I suspect he can do much more.

Doug M

Max, owner of Victoria homes has single-handedly built my bathroom from top to bottom. He built a large (10'X12') modern bathroom from the rough in, plumbing, to the wall framing, drywall, tiling, custom base isolation, door installation, massive glass shower door custom installation, water insulation, cabinet assembly, fixture assembly, toilet installation, shelving, lighting, all the way to detailing and cleaning. He would even buy and transport materials needed. Two weeks after this bathroom has been built, we are still very happy with the excellent work.

Timeliness - The timeline was surpassed from what was originally projected. This was done for a few reasons. Max knew that the timeline was flexible and not much of a criteria for us and decided to do all the work himself to not have to rely on other people. In addition, we requested specific ways in which we liked the work to be done, and Max did not want to compromise quality in the interest of time. He did make sure to satisfy most of our special requests, which were above and beyond the standard.

Cleanliness - Simply excellent. Detailing, vacuuming and even brought own vacuum.

Budget - Other contractors may provide a more comprehensive breakdown list of tasks and materials, which would allow one to closer hit the target budget. In this respect there were some expenses which I did not anticipate that would be needed such as tile edge aligning rods (very expensive), shower base kit (very expensive) and others. On the positive side, Max was more open about the pricing, and cost effective than other contractors. He clearly and honestly stated what he charged for his work, and did not try to push overpriced items/services as other contractors have tried. We purchased most customization materials ourselves and this allowed us to save quite a lot of money, since we got exactly what we wanted for the price that we wanted. Max has offered advice and ways to be as cost effective as possible with the given materials, and as little waste as possible (important in tiling, boarding, painting, sealing, etc...).

Quality - This project is only 3 weeks old. So far however there are no issues, and Max has called to check in and offered to touch up any issues that occur after drying, settling, etc... We are very happy with the look.

Communication and courtesy was outstanding. Max spent a lot of time working with us, explaining what works, what the standards are, what is preferable and what wouldn't work from our wishes. He was very flexible and worked with us to problem solve and accommodate all of our higher level expectations and high level of detail. This is something that many contractors are not willing to discuss and not receptive on how to do their job, but Max was very approachable and open-minded.

Overall, the impression was very good, and we will hire Max again for other tasks.

When our family was first initially looking for a contractor, we researched the web thoroughly to make sure we could find the best people that could make our dreams of the ultimate kitchen and bathroom come true. It didn’t take long for us to find Max, owner of Victoria Homes and we knew they were the ones to make it happen. When we decided to have some major renovations done to our Kitchen and Bathroom in our home, we knew the single most important decision we were going to make was which contractor to hire. Gutting a bathroom, taking down the whole kitchen and remodeling it in an older home pretty much guarantees surprises along the way. Each time we encountered such a surprise or challenge, Max from Victoria Homes helped us make the right decisions. They were able to make what could have been a harrowing roller coaster ride a smooth one. Working with Max from Victoria Homes wasn’t just the most important decision we made, it was also the best decision we made. From start to finish, Max of Victoria Homes worked with us to meet all challenges and deliver a stunning upgrade to our home. The whole crew at Victoria homes was professional, courteous, and highly skilled. Within a month of moving back into our home, the renovation process seemed a distant memory, which is a true testament to Victoria Homes’ professional and dedicated approach. We couldn’t be happier with our “new” home and we truly thank Victoria Homes for making it happen.

I hired Victoria Homes to re-shingle the roof on my townhouse. When I called for a quote, I received a call back promptly. Communication was great at the outset and the contractor was courteous. After I committed a deposit, I was told the quote did not include maxi vents (which are almost always done in a reshingling). Those were extra and resulted in the overall price being higher than four other quotes I received.

The job was scheduled to start in early September, but did not actually begin until three weeks later. The contractor himself seemed very knowledgeable, however his hired help was not.

The job was done in two days, which was great. The contractor cleaned up most of his mess, but still left many old shingles and tar scattered around my lawn and walk way.

A year later, I had work done on my brick mortar. The mortar contractor (a different company) had to get onto the roof and when they did noticed that my flashing had not been replaced and was in terrible shape. Victoria Homes did not inform me about this when they did the job. I called Victoria Homes and asked them why they didnt inform me and I was told the flashing was in "great condition" but they would give me a quote to replace it if I wanted. I asked for a quote, but they never came by.

Overall, I would not use this contractor again. The contractor simply lacks the professionalism that I have experienced with others.

Implementation of project with a great attention to detail the high level of professionalism

We had Max work on our two upstairs bathroom in the fall and the winter and he did a really good job. He's reliable, upfront, and profession.

Great reno experience,,,

I gave max my home renovation project in summer 2012 and I was extremely satisfied with quality of his service,whereas he was always easy to reach and find and use the best materials.

although it was quiet a big project (hardwood floors,bathroom,roof and painting) he stayed in budget and finished the job on time.

I enjoyed doing business with max and definitely recommend him to everybody ,,,

I hired Maxx for some renovation work at our place and I am happy to say that he did a very thorough job. He not only put on the hardwood and tiles as part of the contract, he actually helped me pick up the hardwood that I had purchased from Home Depot at NO extra cost! He gave us proper advice on exactly what and how much to buy but never influenced our decision. The tiles installation work in our kitchen and bathroom were not only professional but done such that it didn’t interrupt our usage so we were able to carry on with our life. He worked with our schedule, respected our privacy and cleaned the house once done. Not withstanding the professional work, he charged way less than what we were quoted by other contractors.

I would recommend Maxx for any renovation work.

I am super happy with their work. The quote was very competetive to others and I was very impressed when the job finished in the discussed timeline. Very professional, clean and precise. Definetly recommand Victoria home.