Bates Home Improvements Inc. is a full service renovation company specializing in custom kitchens, bathrooms and basements. As an experienced general contractor servicing Ottawa, Kanata and Stittsville our pride shows in our two year guaranteed workmanship warranty, attention to detail and professional and courteous staff. We provide no charge read more...
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Bates renovated our 900 square foot unfinished basement. The work included framing and constructing walls and ceiling, installation of hardwood flooring, painting, and electrical and pot lighting. Final results were excellent and we couldn't be happier. Workers were professional, friendly and tidy.
I can't say enough about Glenn who was hands-on from the start to the finish of our reno; our minds were at ease throughout it all (you could tell he genuinely cared about the quality of the work being done, and it showed, both during the reno and in the final product - he even came in two Saturdays in a row to keep the schedule on track). Jeff was on site every day and the opportunity to discuss the reno was always there. And once they started the reno they were at it every day, no disappearing for a day (or days) or anything like that. It was also great that Maggi acts almost like a 24/7 contact that you can reach out to.
One of the big concerns we had with flooring was any kind of 'squeaking' noise, as we'd heard that can be an issue in basement hardwood floors. A week post reno and I can say there isn't a squeak anywhere.
This was our first major reno and I'd say for price and finished product I don't think it could have gone any better. To be frank, the quality of the work surpasses the actual builder's work in the upstairs areas.
We also had a messed up furnace that made a high-pitched tuning fork noise through most of the reno and the workers never once complained even though it must have made their job harder having that noise constantly in the background.
I really can't say enough about Bates' workers and the quality of the work done, both A+ in my books.
(excuse the poor quality photos; provided for some kind of reference)
We hired Bates Home Improvements to perform renovations on our kitchen, bathroom and front entrance. We interviewed many potential contractors, and in the end felt most comfortable with Bates. From the beginning, Maggi and Jeff worked closely with us to design and conceptualize the work which was to be performed. Maggi was able to listen to all of our ideas and come up with a design that we were really happy with. Once work started on our home, we noticed the workers were very professional and respectful of our space, with a great attention to detail. The areas of the home which were renovated were always kept clean and tidy when we returned home. Work was completed on time and we are now loving our new space. The end result is something that we could not have envisioned when we first started this process. Jeff and Maggi ensured that we were happy with everything and even came back a few times to fix some minor cosmetic issues for us. We would most definitely recommend Bates Home Improvement to anyone looking for a quality job at a reasonable price.
I would not hesitate to recommend Bates Home Improvements. The quality of the work was excellent; communications were timely and questions/concerns immediately addressed; the attention to detail and the end-of-day clean-ups were the best I've experienced and all members of their team were courteous and professional. We are very happy with the finished project.
Bates was able to take on my project on short notice when another contractor pulled out last minute. I chose them over others on Trusted Pros because they truly understood my vision for the space and what I needed from the final project. Also, the quote was very reasonable, and detailed, which meant I could understand how the job was being broken down and where I needed to focus my spending on finishes if I wanted to stay on budget.
Once the project was underway, Maggi was always responsive and helpful whenever I had a question or concern. Ralph and Glen, who did the majority of the work, were always professional, helpful and punctual. When Jeff was able to make it onsite, he was always well-informed and very efficient. It was comforting to see an inspector arrive one morning, confirming to me that the appropriate permits were being acquired.
As is most often the case with a renovation, a few minor issues arose shortly after the project was completed. Bates returned and addressed all the issues without hesitation.
Overall, I am happy and comfortable in my new space and glad that we decided to go with Bates for our renovation. I would happily work with them again on future projects.
Bates Home Improvements has a TrustScore™ of 4.7. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Yes|
|Posted Workers Compensation||Available upon request|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1985|
|Member of TrustedPros Since||2016|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Accessibility, Cabinetry and Millwork, Carpentry, Carpeting, Ceiling, Closet and Storage, Countertops, Decks, Drywalling, Fireplaces, Floor Refinishing, Flooring, Framing, Garage Construction, Handyman Services, Home Additions, Home Restoration, Kitchen Renovations, Painting, Shed Construction, Sunrooms, Tiling
Bates Home Improvements Inc. is a full service renovation company specializing in custom kitchens, bathrooms and basements. As an experienced general contractor servicing Ottawa, Kanata and Stittsville our pride shows in our two year guaranteed workmanship warranty, attention to detail and professional and courteous staff. We provide no charge written quotations for all projects large or small.
Bates Home Improvements was awarded Best of TrustedPros in 2017 for General Contracting and Bathroom Renovations in Ottawa.
Bates Home Improvements was awarded Best of TrustedPros in 2016 for Bathroom Renovations in Kanata.
|Main contact(s)||Jeff Bates , Maggi Bonnah|
|Alternate Phone Numbers||613-277-6520, 613-277-6520|
|Listed with TrustedPros since:||2016|
|Warranty||Warranty details not yet provided|
|Accepts credit cards||No|
|24 Hour emergency service||No|
|Licensing information||Licensing information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.