The team at Bates Home Improvements has won the Best of TrustedPros for 2019. Their commitment to quality works means that homeowners, suppliers, and partners mean their work stands out from the rest.
Bates Home Improvements Inc. is a full service renovation company specializing in custom kitchens, bathrooms and basements. As an experienced general contractor servicing Ottawa, Kanata and Stittsville our pride shows in our two year guaranteed workmanship warranty, attention to detail and professional and courteous staff. We provide no charge read more...
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Our experience with Bates was excellent - we've highly recommended them to friends and family with anticipated projects in mind. We're extremely pleased with the outcome of our full kitchen renovation. The team was always on time, totally professional, extremely courteous and helpful with feedback and ideas! We appreciated the consistent communication ~ especially during such a big renovation.
Budget was on target, with the exception of some additional electrical work that was required and could not be totally assumed ahead of time.
Timeline was slightly delayed, although this was not due to Bates, rather, some unforeseen challenges with countertops and cabinets. Everything Bates completed was 100% timely.
Thank you Bates Home Improvements for an excellent job at updating our guest bathroom in our home.
Your attention to detail and perfection on quality on the job was very much appreciated.
I would not hesitate to recommend Jeff and his team for your renovations.
Carol and Bob Snowdon
We purchased a 10 year-old bungalow and hired the Bates team to do pre move-in renos. It was a big job in a tight timeframe and Tyler, Jeff, Maggi and team were exceptional to work with. Their communication, attention to detail and quality of work was excellent. They clearly cared about the work they were doing. Tyler and his team worked extremely hard and Tyler gave us daily updates on the progress and what to expect.
They completed the job on time for us to move in with no stress.
We did a complete kitchen renovation, added hardwood to the kitchen, refinished existing hardwood on main floor, put in pot lights throughout the main level, removed slate from the foyer, added new porcelain tiles and finished the basement. Tyler is also highly skilled at laying tile and did an outstanding job on both our backsplash and foyer. They transformed our red oak hardwood from a very dark brown finish as you will see in the before photos to a lighter, more modern, neutral finish. Our floors, kitchen, lighting, tiles and basement all look gorgeous! We are beyond pleased. Thank you to all the Bates team. We highly recommend you!
Jeff and his son Tyler were fantastic! We had walls added to a large open space to create new offices and a gym, plus a new exterior door and mudroom. The work was done really well, and faster than we expected. Tyler and his crew were professional and always open to changes and additions to our plans. They always left the space tidy at the end of the day. We truly had a great experience with them, would certainly use them again and would recommend Bates Home Improvements to any friend or family.
This was an excellent experience, having both bathrooms in our home renovated completely by Bates Home Improvement. The team was incredibly hard-working and completed these two large projects efficiently and really beautifully. We appreciated the guidance on materials selection at the outset of this work, and the advice received throughout on placement of fixtures, shower heads and more. We were very impressed by the professionalism and detail-oriented work. We look forward to working with this team again and would recommend to anyone unreservedly.
Our kitchen which was completed December 2022 was the second project done by Bates Home Improvement. The first was our Main and un-suite bathroom completed two years ago. On both projects, an outstanding job was accomplished.
The workmanship of the entire team was excellent. They were very professional. They took pride in their work and at the end of the day, cleaned and vacuum the area.
Owners Jeff and Maggie, were a joy to work with. Changes and suggestions were easily implemented as the job progressed.
We are enjoying our new kitchen and would highly recommend Bates Home improvement to our friends and family.
We got several estimates for our bathroom renovation and always hesitated until Jeff came from Bates Home Improvements. We felt very comfortable with Jeff from the start. Their quotation was comparable to other companies, was quite straight forward and easy to understand and came in on budget. From beginning to end BHI were very helpful if you had questions. Glenn who worked on most of our renovation was a very hard worker, did a wonderful job and took pride in his work. They are very respectful of your space and at the end of each day everything was left clean and tidy. We love our new bathroom!! Thanks Jeff, Maggi, Tyler and Glenn. We would definitely recommend Bates Home Improvements and would not hesitate to hire them for a future renovation.
Tyler and his team (Ben) did a fantastic job. This company clearly takes great pride in its work. The construction was methodical and efficient. All surfaces were covered as protection and they demonstrated great care and respect for our home. The finished product is beautiful. Thank you to Jeff, Maggi, Tyler and team for helping us restore our master bathroom.
Bates Renovations did a full renovation of three bathrooms in my home in Kanata Lakes along with tiling many rooms and installing hardwood stairs and new railings. My experience was very positive. The workers were professional, respectful, and on time. The owner of the company made himself present and reachable. If there was a potential issue, they would discuss the plan going forward with options. If I saw something I didn't like, either because I changed my mind or made a bad decision, they would change it for me and say "that's not a problem". The company does not cut corners, and I felt like I got the best quality possible. I enjoyed being part of the detailed finishes, they always asked our preferences. I am 100% satisfied.
It was an outstanding experience working with Bates Home Improvement. The quality of their work was excellent. The job was done as quoted, on time and their communication excellent. They are very professional and it is a pleasure to recommend them.
Bates Home Improvements has a TrustScore™ of 4.6. The average TrustScore™ for other businesses providing similar services in Stittsville and the surrounding areas is 3.5. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 4 | 57 |
Approved | 4 | 57 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 5/5 | 4.9/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Available upon request |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1985 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Accessibility, Cabinetry and Millwork, Carpentry, Carpeting, Ceiling, Closet and Storage, Countertops, Decks, Drywalling, Fireplaces, Floor Refinishing, Flooring, Framing, Garage Construction, Handyman Services, Home Additions, Home Restoration, Kitchen Renovations, Painting, Shed Construction, Sunrooms, Tiling
Bates Home Improvements Inc. is a full service renovation company specializing in custom kitchens, bathrooms and basements. As an experienced general contractor servicing Ottawa, Kanata and Stittsville our pride shows in our two year guaranteed workmanship warranty, attention to detail and professional and courteous staff. We provide no charge written quotations for all projects large or small.
Bates Home Improvements was awarded Best of TrustedPros in 2022 for Bathroom Renovations in Stittsville.
Bates Home Improvements was awarded Best of TrustedPros in 2021 for Bathroom Renovations in Stittsville.
Bates Home Improvements was awarded Best of TrustedPros in 2019 for Bathroom Renovations, Kitchen Renovations and General Contracting in Ottawa.
Bates Home Improvements was awarded Best of TrustedPros in 2017 for Bathroom Renovations and General Contracting in Ottawa.
Bates Home Improvements was awarded Best of TrustedPros in 2016 for Bathroom Renovations in Kanata.
Main contact(s) | Jeff Bates , Maggi Bonnah |
Alternate Phone Numbers | 613-277-6520, 613-277-6520 |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | Yes |
Warranty | 2 year warranty on workmanship and all manufacturer warranties passed on to client on all BHI Inc supplied items. |
Accepts credit cards | No |
Year established | 1985 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Jeff Bates of Bates Home Improvements has had 1 articles published on TrustedPros
The team at Bates Home Improvements has won the Best of TrustedPros for 2019. Their commitment to quality works means that homeowners, suppliers, and partners mean their work stands out from the rest.