Bates Home Improvements Inc. is a full service renovation company specializing in custom kitchens, bathrooms and basements. As an experienced general contractor servicing Ottawa, Kanata and Stittsville our pride shows in our two year guaranteed workmanship warranty, attention to detail and professional and courteous staff. We provide no charge read more...
What a positive experience dealing with Bates Home Improvements. From the initial meeting to making our ideas come to fruition upon completion of the project.
Maggi was relentless in ensuring we got the best for our budget and explained in details what would fit and not fit based on the space allocation they had to work with.
The team of workers were always polite, clean and ensured we knew if there were any hiccups during the renos.
Although the ensuite was the main project, we did ask them to modify our pantry, which they did without hesitation and finished both project at the same time. This did add some time to the original project but well worth the wait.
Based on the work completed and results, I would recommend Bates Home Improvement without hesitation.
Bates Home Improvements did an excellent job with our hardwood flooring, fireplace install and interior painting job. They helped us pick out the maple hardwood flooring, removed all existing carpeting and replaced with hardwood flooring. Also converted a wood burning fireplace with natural gas adding an outside line for a future gas BBQ on our deck. They installed marble on our fireplace accent wall.
Bates was very easy to work with and they were flexible as we changed our minds several times throughout the project. Maggi and Jeff we great and their team of workers were professional, thorough and friendly. We would highly recommend them for any home renovation.
A great experience from beginning to end.
Maggi provided us with an initial estimate within days of our original post. When she arrived for a proper inspection, she offered us ideas and options that we hadn't thought of - ideas that really helped us out.
This was not a large job - yet Bates made us feel like it was just as important as a large job. This was truly appreciated. They communicated with us in advance of everything, including noting small changes in arrival time, even on the weekend!
The contractor doing the work was timely, friendly, very clean and accommodating, which was tough as one of the days we had a full house with kids in it.
This project really felt like this is what home improvement contracting should be about. And all done before Christmas!
We look forward to using Bates Home Improvements on our upcoming projects.
We picked Bates Home Improvement because we liked Maggi's approach to customer service. She was quick to respond to emails regarding the reno. Jeff and his team are friendly and very professional. They arrived when they said that they would and made sure to keep the dust to a minimum. They cleaned up every evening before they left for the day. The work was done accurately, timely and to our great satisfaction.
We would definitely use Bates Home Improvement again and highly recommend them.
Bates Home Improvements has a TrustScore™ of 4.7. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Yes|
|Posted Workers Compensation||Yes|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1985|
|Member of TrustedPros Since||2016|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Accessibility, Cabinetry and Millwork, Carpentry, Carpeting, Ceiling, Closet and Storage, Countertops, Decks, Drywalling, Fireplaces, Floor Refinishing, Flooring, Framing, Garage Construction, Handyman Services, Home Additions, Home Restoration, Kitchen Renovations, Painting, Shed Construction, Sunrooms, Tiling
Bates Home Improvements Inc. is a full service renovation company specializing in custom kitchens, bathrooms and basements. As an experienced general contractor servicing Ottawa, Kanata and Stittsville our pride shows in our two year guaranteed workmanship warranty, attention to detail and professional and courteous staff. We provide no charge written quotations for all projects large or small.
Bates Home Improvements was awarded Best of TrustedPros in 2016 for Bathroom Renovations in Kanata.
|Main contact(s):||Jeff Bates , Maggi Bonnah|
|Alternate Phone Numbers:||613-277-6520, 613-277-6520|
|Listed with TrustedPros since:||2016|
|Accepts credit cards:||No|
|24 Hour emergency service:||No|
|Licensing information:||Licensing information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.