Bates Home Improvements

We must say that Tyler and his team from Bates have been outstanding. We were so happy with the daily care, work ethics, and attention to detail we experienced from them during the entire renovation. The quality of work was so extremely impressive and so satisfied with the finished product. Not only fully functional, we now have a cosmetically beautiful on-suite and have so much pride to show off to our family and friends. Referral was recommended by Cadieux Plumbing which also were outstanding in a total satisfying experience. We couldn’t say enough to recommend Bates for your future home renovations. 10+ stars easily. Lee & Diane.

We were very happy with the work that Tyler and his crew did in our basement. The basement is gorgeous with a high end modern look. I followed the process along as the guys did the work. Tyler had lots of great ideas and always took our feedback into account.

I know that the work is as solid on the inside as it is beautiful on the outside. The team paid close attention to detail and made sure we were happy with the results.

We were especially happy with how clean the work area was at the end of each day. With our four kids and two cats, it was very important to have a safe and tidy work area each day at the end of the day.

We were impressed with the job Jeff and crew did on our ensuite - very professionally done. Everyone in the company was pleasant to work with, advising us when we asked for their opinions and doing a few “extras ” that we asked for. We feel their prices were reasonable and although the job took longer than expected due to problems with supply, that wasn’t their fault.

We would not hesitate to recommend this company to our friends.

Great service. Workers showed up on time, were very receptive to listening to my concerns, polite and friendly. The work was well done and provided great advice. Love the new kitchen.

We hired Bates Home Improvements to renovate our basement and we couldn’t be happier with our decision of hiring Jeff and his team.

I interviewed a few contractors before Jeff but as soon as I talked with Jeff I knew I found the right person for our job. I wished I could score Jeff and his team a 10 instead of 5 for their professionalism, responsiveness and effective communication, knowledge of their trades, workmanship, organization, cleanliness, and honestly. They delivered what they promised and I would even say that they exceeded our expectations.

We do not live in Ottawa, so proper communication with our contractor became extremely important for us. Jeff and his son Tyler explained their renovation process clearly and sent us pictures of the work in progress frequently. They replied to our questions in a timely fashion and met with us as needed when we visited our property in Ottawa.

Jeff and his team were flexible with our needs and wants when we ordered our materials for our renovation. They picked up our ordered items from any warehouse that had our items in stock.

I found them innovative in the way they operated and designed our basement. For example, we had a very small space under our basement stairs which we turned into a laundry room using three sliding doors - Having the three slide doors was their idea and it actually looks quite nice and functional!

Jeff never cut corners with our project and they were fair with their prices. They also were accommodating and flexible to work with the other contractors that we send to our property.

It was a pleasure to work with Jeff and his son Tyler. Their pleasant personality and easy-going attitude turn what could have been a stressful time for us into an exciting and pleasant time!

Thank you Bates Improvements team for what you did for us we couldn’t have asked for a better contractor. We look forward to working with you again! :D

I was most impressed by BHI’s professional and courteous owners and staff. They were easy to communicate with and always arrived on time, worked a full day and cleaned up after every day’s work. They accommodated our living needs and renovation ideas as much as possible during construction. The flooring job, over 1500 sq. ft., turned out beautiful! We love the new maple hardwood flooring which had some tricky cuts around a fireplace hearth and the travertine-style tiles with narrow grout lines. All-in-all a great job done! Many thanks BHI!

I’ve had renovations done before and never had such good services as with Bates Home Improvements. Every day they were always on time, very professional, very pleasant to deal with and the job was done to perfection, they even went out of their way to help me. I’ve already recommended them to my daughter who wants to redo her bathroom.

What an easy process right from the start of showing what we wanted right done to the completed bathroom. The quote was absolutely fair their experience was incredible. The job site was always kept clean and the crew always kept us in the loop of what was happening each day. We can’t wait to get the other bathrooms done.

We were extremely pleased with Bates Home Improvements. Jeff came highly recommended by two friends. From the initial quote right through to the end, Jeff was knowledgeable, professional, courteous, responsive, and fair. Maggi was such a pleasure to deal with as well. She really cares about their clients and spent a lot of time with me on the phone making suggestions on cost-effective finishes, sourcing materials and keeping me up to date on timelines during the job.

Renovating in normal times is stressful enough - during a pandemic it’s even more disruptive. Jeff, Tyler and Glen were punctual, professional and very respectful of our family. We were home the whole time - working and doing homeschool. They always kept their distance, wore masks around our home, kept noise to a minimum, cleaned up every day and were meticulous with their work. We are so pleased with the results and love our new master suite!

We had some minor issues after the renovation and Jeff and the guys promptly came back to fix them within a day or two, not leaving until we were satisfied. We would highly recommend Bates Home Improvement and look forward to having them back for our next renovation!

Jeff and his team did a fantastic job renovating our 2 bathrooms!

When we originally evaluated different contractors, Jeff left us with the most confidence that he would be able to do the job. He informed us on that first visit of a structural problem that we could not easily work around. We posed that same question to the next contractors and most of them failed to identify it.

Jeff and Maggi were very responsive during the entire process and kept me informed of all schedule changes, even if it was to say I am coming at 10am instead of 9am. Jeff has also been responsiveness to my follow-up requests. I am very particular and Jeff has patiently returned many times to improve some of the smaller details.

Living in a construction zone is always challenging and Jeff and Tyler did a great job minimizing that impact to my family. I would often find Tyler picking up the smallest of debris off the floor.

We are enjoying our beautiful bathrooms and would - and already have - recommended Bates Home Improvements to family and friends. We are already working on our next project with them.

Jeff and his team finished our basement and we couldn't be happier with the results. We knew after the initial meeting that Jeff runs a very experienced and professional home improvement business. He embodies the values and ethics that we look for in a contractor. All of the crew members were respectful and took extra care to clean up after each day. Jeff and Maggi were very responsive to our questions and needs throughout the entire process. We're so happy to have found a reliable and trustworthy company for our future home improvement needs.

Jeff is very experienced contractor and he is super nice. I am very happy with the service especially they keep the site clean! I will definitely recommend him to others and will hire him again for my next renovation project.

It was a pleasure working with Jeff and his team. The work was started on time and completed within the estimated timeframe. The results were exactly what we had been looking for. Tyler did a fantastic job. He arrived on time, was very courteous, efficient and left the work place very clean every day.

I would not hesitate to use them again, and would recommend them to others

I had a contractor walk off the job in the middle of a project. I was having a shower completely redone. Demolition had started and then I was left hanging. In came Jeff Bates - he added me to his already busy schedule. He jumped in and saved the day. He was fast, efficient, and best of all, the quality of work was outstanding. Jeff exceeded all expectations. He is a true professional and I wouldn't hesitate to hire him for any job. Textbook definition of dependable. The new shower is beautiful.

Thank you Bates Home Improvements!

We hired Bates Home Improvements to Reno our master and Main bathroom during the summer. He was the the last of 4 contractors Interviewed,from the inception we felt very comfortable communicating with him, and that continued throughout the project

Jeff and Maggi kept us informed every step along the way, and provided positive feedback and assistance when required.

His trade teams were also quite cooperative and professional

we will not hesitate to hire Jeff again, or to refer him to others.

We are very happy that we decided to have Bates Home Improvements do our bathroom renovations. A co-ordinated approach of employees and quick response to any questions made the project a positive experience. Jeff and members of the team are very knowledgeable, skilled and always act in a very professional manner. We have no hesitation in recommending them for any renovation project.

Bates Home Improvements were very professional with their services, paid attention to detail and cleaned up at the end of each day during renovations. This was very appreciated since we have two kids under 4 at home. They not only completely renovated our kitchen with new flooring, cabinets, lighting fixtures, sink, etc., but also removed a wall to open up our kitchen to the dining room. They also extended the landing for our back entrance to the kitchen and built a closet to create more storage space for this entrance. We are very satisfied with the results of this renovation and have only positive comments to make about this contractor.

Jeff and his team fully renovated my master bedroom...removing all the old fixtures, moving all the plumbing around and then installing new fixtures, new floors, tiling, full paint, etc. They worked efficiently and cleanly, cleaning up my hallways, etc. every day at the end of the day so I could continue to enjoy my house. Jeff discussed all changes, worked with me to re-layout the bathroom including a tricky move of the toilet. The finished product is beautiful.

Jeff and his team were my "Knights in shining armor" after having just gone through a renovation nightmare with another contractor. My house now looks like I had originally hoped for. Budget never changed and the work was completed in the time that was originally estimated. Each day my house was left very clean. Highly recommend Bates Home Improvement.

We hired Bates to finish our basement after buying a home last year and were very satisfied with the whole experience. Maggi was quite responsive in responding to our request for a quote and asked a lot of questions to be sure they understood what we were looking for. The price offered was competitive and contracting was simple and accommodating for our needs.

Work began on time and we always felt aware of how things were progressing. Jeff and his team were very helpful and quite willing to accept some last minute changes and extra requests we made. Things finished on schedule and when some minor touch-ups were needed afterward, as is not unusual for such work, Jeff took care of them promptly. I'd highly recommend Bates for anyone seeking construction or renovation work for their home.

I had just got rid of a contractor for total incompetence when I happened along Bates Home Improvements. Jeff Bates gave me a quote for the kitchen renovation.Jeff always discussed my options and provided me with several different scenarios.Once the kitchen was complete and being very happy with the outcome, I made the decision to continue with Jeff and his crew and was not disappointed.

I highly recommend Bates Home Improvements.

Home owner.

Doug Dobie

We enlisted Bates Home Improvement to do a large renovation of the main level of our home. The home is old, and required a complete gutting of a large space.

The project included a kitchen, insulation, lighting/wiring/electrical, flooring, windows, doors, plumbing, new walls, painting, etc., as well as fixing many existing issues that were problematic in the original home. The job was well-managed and well-organized, even as the project evolved and we encountered challenges along the way.

Their team was responsive, courteous, clean, efficient, and highly knowledgeable. Bates delivered everything they promised, and did so within their anticipated timeline and budget. Maggi and Jeff are honest, realistic, genuine, and truly know what they’re doing. They turned what initially seemed like an overwhelming undertaking (to us) into a pleasant and streamlined process.

We are thrilled with the final result, and would absolutely recommend their services without hesitation!

I had the pleasure to work with Mr. Bates and company many moons ago. By chance my wife hired him for our bathroom reno without putting together we knew each other. Not only am I glad to see old friends, I am extremely pleased with results of our bathroom. After completing a full Kitchen renovation only months ago, we could make a direct comparison between Bates and the contractor we used for our kitchen. NO COMPARISON! Bates should up on time, everyday, accomplished communicated goals and milestones. They were clean, polite and considerate to my family and my home. Truly a pleasurable experience. I have always been biased regarding the how much Mr. Bates is a quality guy, I am now also biased on his full team, company and quality workmanship.

Bates Home Improvements has done a lot of renovations at my home. Jeff and his staff are meticulous in performing the work requested and it is always well done and the space is cleaned when they leave. We have called upon Bates Home Improvement several times for small and big jobs. The work performed was building a new deck, painting, dry wall, wood work, electrical, plumbing, replacing hardwood floors and installing new carpet. Also Jeff will take the time to explain what needs to be done and ensures that the reasoning is understood and will answer any questions that you may have. I would definitely recommend Jeff and his team for any work that you may have.

Bates renovated our 900 square foot unfinished basement. The work included framing and constructing walls and ceiling, installation of hardwood flooring, painting, and electrical and pot lighting. Final results were excellent and we couldn't be happier. Workers were professional, friendly and tidy.

I can't say enough about Glenn who was hands-on from the start to the finish of our reno; our minds were at ease throughout it all (you could tell he genuinely cared about the quality of the work being done, and it showed, both during the reno and in the final product - he even came in two Saturdays in a row to keep the schedule on track). Jeff was on site every day and the opportunity to discuss the reno was always there. And once they started the reno they were at it every day, no disappearing for a day (or days) or anything like that. It was also great that Maggi acts almost like a 24/7 contact that you can reach out to.

One of the big concerns we had with flooring was any kind of 'squeaking' noise, as we'd heard that can be an issue in basement hardwood floors. A week post reno and I can say there isn't a squeak anywhere.

This was our first major reno and I'd say for price and finished product I don't think it could have gone any better. To be frank, the quality of the work surpasses the actual builder's work in the upstairs areas.

We also had a messed up furnace that made a high-pitched tuning fork noise through most of the reno and the workers never once complained even though it must have made their job harder having that noise constantly in the background.

I really can't say enough about Bates' workers and the quality of the work done, both A+ in my books.

(excuse the poor quality photos; provided for some kind of reference)

We hired Bates Home Improvements to perform renovations on our kitchen, bathroom and front entrance. We interviewed many potential contractors, and in the end felt most comfortable with Bates. From the beginning, Maggi and Jeff worked closely with us to design and conceptualize the work which was to be performed. Maggi was able to listen to all of our ideas and come up with a design that we were really happy with. Once work started on our home, we noticed the workers were very professional and respectful of our space, with a great attention to detail. The areas of the home which were renovated were always kept clean and tidy when we returned home. Work was completed on time and we are now loving our new space. The end result is something that we could not have envisioned when we first started this process. Jeff and Maggi ensured that we were happy with everything and even came back a few times to fix some minor cosmetic issues for us. We would most definitely recommend Bates Home Improvement to anyone looking for a quality job at a reasonable price.

I would not hesitate to recommend Bates Home Improvements. The quality of the work was excellent; communications were timely and questions/concerns immediately addressed; the attention to detail and the end-of-day clean-ups were the best I've experienced and all members of their team were courteous and professional. We are very happy with the finished project.

Bates was able to take on my project on short notice when another contractor pulled out last minute. I chose them over others on Trusted Pros because they truly understood my vision for the space and what I needed from the final project. Also, the quote was very reasonable, and detailed, which meant I could understand how the job was being broken down and where I needed to focus my spending on finishes if I wanted to stay on budget.

Once the project was underway, Maggi was always responsive and helpful whenever I had a question or concern. Ralph and Glen, who did the majority of the work, were always professional, helpful and punctual. When Jeff was able to make it onsite, he was always well-informed and very efficient. It was comforting to see an inspector arrive one morning, confirming to me that the appropriate permits were being acquired.

As is most often the case with a renovation, a few minor issues arose shortly after the project was completed. Bates returned and addressed all the issues without hesitation.

Overall, I am happy and comfortable in my new space and glad that we decided to go with Bates for our renovation. I would happily work with them again on future projects.

We are so very pleased with the job the Bates Home Improvements company did for us. They worked every day until it was completed, without stopping here and going to another job, and so on, as we have had with other companies.

The work was meticulously done. The tiles were perfect, as well as the plumbing, electric, and drywall. They built a beautiful vanity to fit the space.

Maggie came initially and gave me good ideas. Then their employee, Eric, was on the job every day. He was so careful and precise. He cleaned up every day. A very courteous and talented man.

Jeff was involved as well. He was pleasant and knowledgeable. They all went out of their way to accommodate any changes we wanted.

We would definitely recommend the Bates Home Improvement company. 5 stars

This is probably the 6th or 7th project Bates Home Improvements has completed for me and I continue to highly recommend them.

Jeff, Maggi and Team are easy to deal with, deliver on commitments, reliable, hardworking and fairly priced. What I like best is that Jeff always comes to a project with creativity and opinions on how to make my ideas better.

What a positive experience dealing with Bates Home Improvements. From the initial meeting to making our ideas come to fruition upon completion of the project.

Maggi was relentless in ensuring we got the best for our budget and explained in details what would fit and not fit based on the space allocation they had to work with.

The team of workers were always polite, clean and ensured we knew if there were any hiccups during the renos.

Although the ensuite was the main project, we did ask them to modify our pantry, which they did without hesitation and finished both project at the same time. This did add some time to the original project but well worth the wait.

Based on the work completed and results, I would recommend Bates Home Improvement without hesitation.

Bates Home Improvements did an excellent job with our hardwood flooring, fireplace install and interior painting job. They helped us pick out the maple hardwood flooring, removed all existing carpeting and replaced with hardwood flooring. Also converted a wood burning fireplace with natural gas adding an outside line for a future gas BBQ on our deck. They installed marble on our fireplace accent wall.

Bates was very easy to work with and they were flexible as we changed our minds several times throughout the project. Maggi and Jeff we great and their team of workers were professional, thorough and friendly. We would highly recommend them for any home renovation.

A great experience from beginning to end.

Maggi provided us with an initial estimate within days of our original post. When she arrived for a proper inspection, she offered us ideas and options that we hadn't thought of - ideas that really helped us out.

This was not a large job - yet Bates made us feel like it was just as important as a large job. This was truly appreciated. They communicated with us in advance of everything, including noting small changes in arrival time, even on the weekend!

The contractor doing the work was timely, friendly, very clean and accommodating, which was tough as one of the days we had a full house with kids in it.

This project really felt like this is what home improvement contracting should be about. And all done before Christmas!

We look forward to using Bates Home Improvements on our upcoming projects.

We picked Bates Home Improvement because we liked Maggi's approach to customer service. She was quick to respond to emails regarding the reno. Jeff and his team are friendly and very professional. They arrived when they said that they would and made sure to keep the dust to a minimum. They cleaned up every evening before they left for the day. The work was done accurately, timely and to our great satisfaction.

We would definitely use Bates Home Improvement again and highly recommend them.

Bates Home Improvements did major work on our house and we are more than pleased with their work.

They were on time, knowledgeable, and very tidy both while working and once they were finished for the day. Jeff and Maggi were always available to answer any questions that arose as well as keeping a close eye on the project. We have no problem recommending them to anyone who needs a reliable fair priced construction company.

Recently, we have partially renovated our ensuite and one tile replacement in the kitchen. The Bates Home Improvements did an outstanding job from the beginning to the end, including estimate, timeline, supervision and major work.

The contract clearly pointed out who is responsible for what, specified all details off the job. Ralph, who did the most work, performed an excellent, clean and on time job. Jeff, senior project supervisor, provided us with an excellent feedback for all questions asked. Maggi did a great estimate, and gave us a reasonable price, for the bathroom. Also, the most important is, they listen to the customer requests.

We strongly recommend the Bates Home Improvements for the house renovations.

Bates did an awesome job converting a tub to walk-in shower. They were on-time, on-schedule and the price was very competitive. Ralph, who did the majority of the work, did an absolutely outstanding job on the tile install! He even came back on his own time to fix a little problem.

I would highly recommend them and would hire them again.

We recently had a bathroom renovation completed by Bates Home Improvements. We have dealt with a number of contractors, and from beginning to end dealing with Bates Home Improvement was been the best experience we've had. Jeff, Maggi and their crew were thoroughly professional. As others have said, our job was done on time and on budget and Jeff helped us resolve some other issues. Most importantly though, the renovation turned out better than we could ever have expected (thank you Maggi for your patience and guidance in helping us figure things out and keeping costs in line).

Bates Home Improvements went well beyond our expectations and we would definitely recommend them for any home improvement work you are considering.

We are completely satisfied by job done by Bates Home Improvement.The work was excellently planned, managed, and executed with a very good quality. An accurate cost estimation was provided along with with detailed description of work to be done and advice on parts to be selected. The final cost was very close to the estimated one. As planned, the work was done within 10 working days. All our requirements and suggestions were accepted during the work. I would recommend to hire this company to others for home renovations.

The work involved the removal of glass shower doors, bottom row of tiles, pan and cement base them replacing same. They contacted us immediately upon the manufacturer's go ahead to arrange to inspect the site and work to be done. Once the manufacturer approved their estimate they arranged a suitable start date with us and completed the work on schedule and to our satisfaction. Maggie, Jeff Jeff and Ralph were all very professional and competent as well as just plain nice people. We have no idea qualms about recommending them to anyone.

Excellent job

Bates Home Improvements finished our basement for us. We wanted to have a room in the basement that we would be on par with the upstairs rooms . Jeff exceeded that goal and our "lower level" ( it is too nice now to call it the basement) is a great place to watch TV , play games or just hang out. The design is great and the quality of finish superb. Jeff and crew started the project on time and kept to the schedule. In any renovation there is always hiccups that occur and Jeff was able to solve them expeditiously Communication from start to finish was great and we always knew what was next to be done. The worksite was always clean and it would have been hard to tell in the rest of the house that work was being done. We are more than very pleased with Bates Home Improvement and would not hesitate to recommend them to anyone.

Jeff is dependable, conscientious and a very nice person. We are extremely happy with our new master bathroom and would recommend him to anyone considering a home renovation.

We would highly recommend Bates Home Improvements to anyone.

Very professional workmanship; Punctual; Conscientious workers; Polite and Friendly.

Their Aim is to Please and they did.

I have already recommended them to a friend.

Bates Home Improvement has done many renovations to my home in the past and present and hopefully into the future.

All the services were provided in a timely manner and the results were excellent.