Bates Home Improvements Inc. is a full service renovation company specializing in custom kitchens, bathrooms and basements. As an experienced general contractor servicing Ottawa, Kanata and Stittsville our pride shows in our two year guaranteed workmanship warranty, attention to detail and professional and courteous staff. We provide no charge read more...
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I had the pleasure to work with Mr. Bates and company many moons ago. By chance my wife hired him for our bathroom reno without putting together we knew each other. Not only am I glad to see old friends, I am extremely pleased with results of our bathroom. After completing a full Kitchen renovation only months ago, we could make a direct comparison between Bates and the contractor we used for our kitchen. NO COMPARISON! Bates should up on time, everyday, accomplished communicated goals and milestones. They were clean, polite and considerate to my family and my home. Truly a pleasurable experience. I have always been biased regarding the how much Mr. Bates is a quality guy, I am now also biased on his full team, company and quality workmanship.
Bates Home Improvements has done a lot of renovations at my home. Jeff and his staff are meticulous in performing the work requested and it is always well done and the space is cleaned when they leave. We have called upon Bates Home Improvement several times for small and big jobs. The work performed was building a new deck, painting, dry wall, wood work, electrical, plumbing, replacing hardwood floors and installing new carpet. Also Jeff will take the time to explain what needs to be done and ensures that the reasoning is understood and will answer any questions that you may have. I would definitely recommend Jeff and his team for any work that you may have.
Bates renovated our 900 square foot unfinished basement. The work included framing and constructing walls and ceiling, installation of hardwood flooring, painting, and electrical and pot lighting. Final results were excellent and we couldn't be happier. Workers were professional, friendly and tidy.
I can't say enough about Glenn who was hands-on from the start to the finish of our reno; our minds were at ease throughout it all (you could tell he genuinely cared about the quality of the work being done, and it showed, both during the reno and in the final product - he even came in two Saturdays in a row to keep the schedule on track). Jeff was on site every day and the opportunity to discuss the reno was always there. And once they started the reno they were at it every day, no disappearing for a day (or days) or anything like that. It was also great that Maggi acts almost like a 24/7 contact that you can reach out to.
One of the big concerns we had with flooring was any kind of 'squeaking' noise, as we'd heard that can be an issue in basement hardwood floors. A week post reno and I can say there isn't a squeak anywhere.
This was our first major reno and I'd say for price and finished product I don't think it could have gone any better. To be frank, the quality of the work surpasses the actual builder's work in the upstairs areas.
We also had a messed up furnace that made a high-pitched tuning fork noise through most of the reno and the workers never once complained even though it must have made their job harder having that noise constantly in the background.
I really can't say enough about Bates' workers and the quality of the work done, both A+ in my books.
(excuse the poor quality photos; provided for some kind of reference)
We hired Bates Home Improvements to perform renovations on our kitchen, bathroom and front entrance. We interviewed many potential contractors, and in the end felt most comfortable with Bates. From the beginning, Maggi and Jeff worked closely with us to design and conceptualize the work which was to be performed. Maggi was able to listen to all of our ideas and come up with a design that we were really happy with. Once work started on our home, we noticed the workers were very professional and respectful of our space, with a great attention to detail. The areas of the home which were renovated were always kept clean and tidy when we returned home. Work was completed on time and we are now loving our new space. The end result is something that we could not have envisioned when we first started this process. Jeff and Maggi ensured that we were happy with everything and even came back a few times to fix some minor cosmetic issues for us. We would most definitely recommend Bates Home Improvement to anyone looking for a quality job at a reasonable price.
Bates Home Improvements has a TrustScore™ of 4.7. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Yes|
|Posted Workers Compensation||Available upon request|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1985|
|Member of TrustedPros Since||2016|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Accessibility, Cabinetry and Millwork, Carpentry, Carpeting, Ceiling, Closet and Storage, Countertops, Decks, Drywalling, Fireplaces, Floor Refinishing, Flooring, Framing, Garage Construction, Handyman Services, Home Additions, Home Restoration, Kitchen Renovations, Painting, Shed Construction, Sunrooms, Tiling
Bates Home Improvements Inc. is a full service renovation company specializing in custom kitchens, bathrooms and basements. As an experienced general contractor servicing Ottawa, Kanata and Stittsville our pride shows in our two year guaranteed workmanship warranty, attention to detail and professional and courteous staff. We provide no charge written quotations for all projects large or small.
Bates Home Improvements was awarded Best of TrustedPros in 2017 for General Contracting and Bathroom Renovations in Ottawa.
Bates Home Improvements was awarded Best of TrustedPros in 2016 for Bathroom Renovations in Kanata.
|Main contact(s)||Jeff Bates , Maggi Bonnah|
|Alternate Phone Numbers||613-277-6520, 613-277-6520|
|Listed with TrustedPros since:||2016|
|Warranty||2 year warranty on workmanship and all manufacturer warranties passed on to client on all BHI Inc supplied items.|
|Accepts credit cards||No|
|24 Hour emergency service||No|
|Licensing information||Licensing information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.