Bates Home Improvements

I had just got rid of a contractor for total incompetence when I happened along Bates Home Improvements. Jeff Bates gave me a quote for the kitchen renovation.Jeff always discussed my options and provided me with several different scenarios.Once the kitchen was complete and being very happy with the outcome, I made the decision to continue with Jeff and his crew and was not disappointed.

I highly recommend Bates Home Improvements.

Home owner.

Doug Dobie

We enlisted Bates Home Improvement to do a large renovation of the main level of our home. The home is old, and required a complete gutting of a large space.

The project included a kitchen, insulation, lighting/wiring/electrical, flooring, windows, doors, plumbing, new walls, painting, etc., as well as fixing many existing issues that were problematic in the original home. The job was well-managed and well-organized, even as the project evolved and we encountered challenges along the way.

Their team was responsive, courteous, clean, efficient, and highly knowledgeable. Bates delivered everything they promised, and did so within their anticipated timeline and budget. Maggi and Jeff are honest, realistic, genuine, and truly know what they’re doing. They turned what initially seemed like an overwhelming undertaking (to us) into a pleasant and streamlined process.

We are thrilled with the final result, and would absolutely recommend their services without hesitation!

I had the pleasure to work with Mr. Bates and company many moons ago. By chance my wife hired him for our bathroom reno without putting together we knew each other. Not only am I glad to see old friends, I am extremely pleased with results of our bathroom. After completing a full Kitchen renovation only months ago, we could make a direct comparison between Bates and the contractor we used for our kitchen. NO COMPARISON! Bates should up on time, everyday, accomplished communicated goals and milestones. They were clean, polite and considerate to my family and my home. Truly a pleasurable experience. I have always been biased regarding the how much Mr. Bates is a quality guy, I am now also biased on his full team, company and quality workmanship.

Bates Home Improvements has done a lot of renovations at my home. Jeff and his staff are meticulous in performing the work requested and it is always well done and the space is cleaned when they leave. We have called upon Bates Home Improvement several times for small and big jobs. The work performed was building a new deck, painting, dry wall, wood work, electrical, plumbing, replacing hardwood floors and installing new carpet. Also Jeff will take the time to explain what needs to be done and ensures that the reasoning is understood and will answer any questions that you may have. I would definitely recommend Jeff and his team for any work that you may have.

Bates renovated our 900 square foot unfinished basement. The work included framing and constructing walls and ceiling, installation of hardwood flooring, painting, and electrical and pot lighting. Final results were excellent and we couldn't be happier. Workers were professional, friendly and tidy.

I can't say enough about Glenn who was hands-on from the start to the finish of our reno; our minds were at ease throughout it all (you could tell he genuinely cared about the quality of the work being done, and it showed, both during the reno and in the final product - he even came in two Saturdays in a row to keep the schedule on track). Jeff was on site every day and the opportunity to discuss the reno was always there. And once they started the reno they were at it every day, no disappearing for a day (or days) or anything like that. It was also great that Maggi acts almost like a 24/7 contact that you can reach out to.

One of the big concerns we had with flooring was any kind of 'squeaking' noise, as we'd heard that can be an issue in basement hardwood floors. A week post reno and I can say there isn't a squeak anywhere.

This was our first major reno and I'd say for price and finished product I don't think it could have gone any better. To be frank, the quality of the work surpasses the actual builder's work in the upstairs areas.

We also had a messed up furnace that made a high-pitched tuning fork noise through most of the reno and the workers never once complained even though it must have made their job harder having that noise constantly in the background.

I really can't say enough about Bates' workers and the quality of the work done, both A+ in my books.

(excuse the poor quality photos; provided for some kind of reference)

We hired Bates Home Improvements to perform renovations on our kitchen, bathroom and front entrance. We interviewed many potential contractors, and in the end felt most comfortable with Bates. From the beginning, Maggi and Jeff worked closely with us to design and conceptualize the work which was to be performed. Maggi was able to listen to all of our ideas and come up with a design that we were really happy with. Once work started on our home, we noticed the workers were very professional and respectful of our space, with a great attention to detail. The areas of the home which were renovated were always kept clean and tidy when we returned home. Work was completed on time and we are now loving our new space. The end result is something that we could not have envisioned when we first started this process. Jeff and Maggi ensured that we were happy with everything and even came back a few times to fix some minor cosmetic issues for us. We would most definitely recommend Bates Home Improvement to anyone looking for a quality job at a reasonable price.

I would not hesitate to recommend Bates Home Improvements. The quality of the work was excellent; communications were timely and questions/concerns immediately addressed; the attention to detail and the end-of-day clean-ups were the best I've experienced and all members of their team were courteous and professional. We are very happy with the finished project.

Bates was able to take on my project on short notice when another contractor pulled out last minute. I chose them over others on Trusted Pros because they truly understood my vision for the space and what I needed from the final project. Also, the quote was very reasonable, and detailed, which meant I could understand how the job was being broken down and where I needed to focus my spending on finishes if I wanted to stay on budget.

Once the project was underway, Maggi was always responsive and helpful whenever I had a question or concern. Ralph and Glen, who did the majority of the work, were always professional, helpful and punctual. When Jeff was able to make it onsite, he was always well-informed and very efficient. It was comforting to see an inspector arrive one morning, confirming to me that the appropriate permits were being acquired.

As is most often the case with a renovation, a few minor issues arose shortly after the project was completed. Bates returned and addressed all the issues without hesitation.

Overall, I am happy and comfortable in my new space and glad that we decided to go with Bates for our renovation. I would happily work with them again on future projects.

We are so very pleased with the job the Bates Home Improvements company did for us. They worked every day until it was completed, without stopping here and going to another job, and so on, as we have had with other companies.

The work was meticulously done. The tiles were perfect, as well as the plumbing, electric, and drywall. They built a beautiful vanity to fit the space.

Maggie came initially and gave me good ideas. Then their employee, Eric, was on the job every day. He was so careful and precise. He cleaned up every day. A very courteous and talented man.

Jeff was involved as well. He was pleasant and knowledgeable. They all went out of their way to accommodate any changes we wanted.

We would definitely recommend the Bates Home Improvement company. 5 stars

This is probably the 6th or 7th project Bates Home Improvements has completed for me and I continue to highly recommend them.

Jeff, Maggi and Team are easy to deal with, deliver on commitments, reliable, hardworking and fairly priced. What I like best is that Jeff always comes to a project with creativity and opinions on how to make my ideas better.

What a positive experience dealing with Bates Home Improvements. From the initial meeting to making our ideas come to fruition upon completion of the project.

Maggi was relentless in ensuring we got the best for our budget and explained in details what would fit and not fit based on the space allocation they had to work with.

The team of workers were always polite, clean and ensured we knew if there were any hiccups during the renos.

Although the ensuite was the main project, we did ask them to modify our pantry, which they did without hesitation and finished both project at the same time. This did add some time to the original project but well worth the wait.

Based on the work completed and results, I would recommend Bates Home Improvement without hesitation.

Bates Home Improvements did an excellent job with our hardwood flooring, fireplace install and interior painting job. They helped us pick out the maple hardwood flooring, removed all existing carpeting and replaced with hardwood flooring. Also converted a wood burning fireplace with natural gas adding an outside line for a future gas BBQ on our deck. They installed marble on our fireplace accent wall.

Bates was very easy to work with and they were flexible as we changed our minds several times throughout the project. Maggi and Jeff we great and their team of workers were professional, thorough and friendly. We would highly recommend them for any home renovation.

A great experience from beginning to end.

Maggi provided us with an initial estimate within days of our original post. When she arrived for a proper inspection, she offered us ideas and options that we hadn't thought of - ideas that really helped us out.

This was not a large job - yet Bates made us feel like it was just as important as a large job. This was truly appreciated. They communicated with us in advance of everything, including noting small changes in arrival time, even on the weekend!

The contractor doing the work was timely, friendly, very clean and accommodating, which was tough as one of the days we had a full house with kids in it.

This project really felt like this is what home improvement contracting should be about. And all done before Christmas!

We look forward to using Bates Home Improvements on our upcoming projects.

We picked Bates Home Improvement because we liked Maggi's approach to customer service. She was quick to respond to emails regarding the reno. Jeff and his team are friendly and very professional. They arrived when they said that they would and made sure to keep the dust to a minimum. They cleaned up every evening before they left for the day. The work was done accurately, timely and to our great satisfaction.

We would definitely use Bates Home Improvement again and highly recommend them.

Bates Home Improvements did major work on our house and we are more than pleased with their work.

They were on time, knowledgeable, and very tidy both while working and once they were finished for the day. Jeff and Maggi were always available to answer any questions that arose as well as keeping a close eye on the project. We have no problem recommending them to anyone who needs a reliable fair priced construction company.

Recently, we have partially renovated our ensuite and one tile replacement in the kitchen. The Bates Home Improvements did an outstanding job from the beginning to the end, including estimate, timeline, supervision and major work.

The contract clearly pointed out who is responsible for what, specified all details off the job. Ralph, who did the most work, performed an excellent, clean and on time job. Jeff, senior project supervisor, provided us with an excellent feedback for all questions asked. Maggi did a great estimate, and gave us a reasonable price, for the bathroom. Also, the most important is, they listen to the customer requests.

We strongly recommend the Bates Home Improvements for the house renovations.

Bates did an awesome job converting a tub to walk-in shower. They were on-time, on-schedule and the price was very competitive. Ralph, who did the majority of the work, did an absolutely outstanding job on the tile install! He even came back on his own time to fix a little problem.

I would highly recommend them and would hire them again.

We recently had a bathroom renovation completed by Bates Home Improvements. We have dealt with a number of contractors, and from beginning to end dealing with Bates Home Improvement was been the best experience we've had. Jeff, Maggi and their crew were thoroughly professional. As others have said, our job was done on time and on budget and Jeff helped us resolve some other issues. Most importantly though, the renovation turned out better than we could ever have expected (thank you Maggi for your patience and guidance in helping us figure things out and keeping costs in line).

Bates Home Improvements went well beyond our expectations and we would definitely recommend them for any home improvement work you are considering.

We are completely satisfied by job done by Bates Home Improvement.The work was excellently planned, managed, and executed with a very good quality. An accurate cost estimation was provided along with with detailed description of work to be done and advice on parts to be selected. The final cost was very close to the estimated one. As planned, the work was done within 10 working days. All our requirements and suggestions were accepted during the work. I would recommend to hire this company to others for home renovations.

The work involved the removal of glass shower doors, bottom row of tiles, pan and cement base them replacing same. They contacted us immediately upon the manufacturer's go ahead to arrange to inspect the site and work to be done. Once the manufacturer approved their estimate they arranged a suitable start date with us and completed the work on schedule and to our satisfaction. Maggie, Jeff Jeff and Ralph were all very professional and competent as well as just plain nice people. We have no idea qualms about recommending them to anyone.

Bates Home Improvements finished our basement for us. We wanted to have a room in the basement that we would be on par with the upstairs rooms . Jeff exceeded that goal and our "lower level" ( it is too nice now to call it the basement) is a great place to watch TV , play games or just hang out. The design is great and the quality of finish superb. Jeff and crew started the project on time and kept to the schedule. In any renovation there is always hiccups that occur and Jeff was able to solve them expeditiously Communication from start to finish was great and we always knew what was next to be done. The worksite was always clean and it would have been hard to tell in the rest of the house that work was being done. We are more than very pleased with Bates Home Improvement and would not hesitate to recommend them to anyone.

Jeff is dependable, conscientious and a very nice person. We are extremely happy with our new master bathroom and would recommend him to anyone considering a home renovation.

We would highly recommend Bates Home Improvements to anyone.

Very professional workmanship; Punctual; Conscientious workers; Polite and Friendly.

Their Aim is to Please and they did.

I have already recommended them to a friend.

Bates Home Improvement has done many renovations to my home in the past and present and hopefully into the future.

All the services were provided in a timely manner and the results were excellent.