Bates Home Improvements Inc. is a full service renovation company specializing in custom kitchens, bathrooms and basements. As an experienced general contractor servicing Ottawa, Kanata and Stittsville our pride shows in our two year guaranteed workmanship warranty, attention to detail and professional and courteous staff. We provide no charge read more...
10 Customer Reviews
Rating of 5 / 5 from 10 Reviews
Bates Home Improvements has received 10 reviews for an overall customer rating of 5.0. The average rating for businesses providing similar services in the Kanata area is 4.8. Write a review for Bates Home Improvements.
Overall Rating Summary
Quality of Work
5.0
5.0
Timeliness
4.9
4.9
Cleanliness
5.0
5.0
Budget
5.0
5.0
Communication
5.0
5.0
Courteous
4.9
4.9
5 Quality of Work 5
Timeliness 5
Cleanliness 5
Budget 5
Communication 5
Courteous 5
Mike from Stittsville
Posted: Sep 17, 2016Bathroom Renovation
Having experienced a very unreliable contractor in the past, we were extremely cautious when it came to choosing a contractor to do another bathroom renovation. After interviewing four different contractors, including two that were referred through local big-box hardware stores, we chose Bates. Their pricing and approach were both exactly what we were looking for.
From start to finish, we were treated courteously and professionally! Jeff provided quick, clean, top-notch work. Maggi was super to deal with; very quick to respond to emails or calls, and again, very professional.
I will call on Bates again for any future home renovation project!
5 Quality of Work 5
Timeliness 5
Cleanliness 5
Budget 5
Communication 5
Courteous 5
Jan from Nepean
Posted: Aug 20, 2016Ensuite Renovations
Recently, we have partially renovated our ensuite and one tile replacement in the kitchen. The Bates Home Improvements did an outstanding job from the beginning to the end, including estimate, timeline, supervision and major work.
The contract clearly pointed out who is responsible for what, specified all details off the job. Ralph, who did the most work, performed an excellent, clean and on time job. Jeff, senior project supervisor, provided us with an excellent feedback for all questions asked. Maggi did a great estimate, and gave us a reasonable price, for the bathroom. Also, the most important is, they listen to the customer requests.
We strongly recommend the Bates Home Improvements for the house renovations.
4.8 Quality of Work 5
Timeliness 5
Cleanliness 5
Budget 5
Communication 5
Courteous 4
Andrew from Nepean
Posted: Jul 13, 2016Bathroom Reno
Bates did an awesome job converting a tub to walk-in shower. They were on-time, on-schedule and the price was very competitive. Ralph, who did the majority of the work, did an absolutely outstanding job on the tile install! He even came back on his own time to fix a little problem.
I would highly recommend them and would hire them again.
5 Quality of Work 5
Timeliness 5
Cleanliness 5
Budget 5
Communication 5
Courteous 5
Carl from Kanata
Posted: Jun 28, 2016Bathroom Renovation
We recently had a bathroom renovation completed by Bates Home Improvements. We have dealt with a number of contractors, and from beginning to end dealing with Bates Home Improvement was been the best experience we've had. Jeff, Maggi and their crew were thoroughly professional. As others have said, our job was done on time and on budget and Jeff helped us resolve some other issues. Most importantly though, the renovation turned out better than we could ever have expected (thank you Maggi for your patience and guidance in helping us figure things out and keeping costs in line).
Bates Home Improvements went well beyond our expectations and we would definitely recommend them for any home improvement work you are considering.
TrustScore™
Bates Home Improvements has a TrustScore™ of 4.4. The average TrustScore™ for other businesses providing similar services in Kanata and the surrounding areas is 3.9. For detailed information on how TrustScore is calculated, click here.
TrustScore
4.4 / 5.0
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The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 11 | 11 |
| Approved | 10 | 10 |
| Unverified | 1 | 1 |
| Suspicious | 0 | 0 |
| Overall Rating | 5/5 | 5/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information |
Available upon request
|
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Available upon request |
| Ever Provided False or Misleading Information | No |
| Company Website | Yes |
| Social Media Profiles | |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 1985 |
| Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Main Services Offered
Other Services Offered
Accessibility, Cabinetry and Millwork, Carpentry, Carpeting, Ceiling, Closet and Storage, Countertops, Decks, Drywalling, Fireplaces, Floor Refinishing, Flooring, Framing, Garage Construction, General Contracting, Handyman Services, Home Additions, Home Construction, Home Restoration, Painting, Plastering, Sheds & Gazebos, Sunrooms, Tiling
Overview Continued
Bates Home Improvements Inc. is a full service renovation company specializing in custom kitchens, bathrooms and basements. As an experienced general contractor servicing Ottawa, Kanata and Stittsville our pride shows in our two year guaranteed workmanship warranty, attention to detail and professional and courteous staff. We provide no charge written quotations for all projects large or small.
Additional Information
| Main Contact(s): | Jeff Bates , Maggi Bonnah |
| Alternate Phone Numbers: | 613-277-6520, |
| Listed with TrustedPros since: | 2016 |
| Residential work: | Yes |
| Commercial work: | Yes |
| Accepts credit cards: | No |
| Year established: | 1985 |
| Offers financing: | Yes |
| 24 Hour emergency Service: | No |
| Legal structure: | Incorporated |
| Offers Financing: | Yes |
| Licensing Information: | Licensing information available upon request |
| Insurance Information: | Contact Bates Home Improvements to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.