Zack's Classic Contracting

Terrible job! Hired them due to a flood in our basement. Was paid by my insurance company and job was less than the job so was owed some money. They cashed the cheque, gave me the money owing and once they were paid the job in full their attitude changed. They were very unreliable, never showed up when they said they would. Had to call repeatedly (calls often went unanswered). They were nice before I paid them but totally different attitude once I had. Made the mistake of paying them in full. The jobs they did were of poor standard. They used baseboard trim around my door instead of door trim. The floor they installed in my basement is already collapsing. (They said this would not happen - now a year later it is). They refinished my stairs but prior to putting the finish on the stairs they didn't alert me that they were doing this and my cat was stuck upstairs and inevitably went downstairs while it was wet. They didn't even vacuum the stairs prior to doing this! The stairs look terrible!! They finished it off with metal edging which has rough edges and someone in the house has already cut themselves on it. I had to call repeatedly to get him to bring a screen window for my loft area. I called to tell him that I wanted this and was prepared to pick it up at his house if I had to. He told me he considered this a threat. It wasn't put in a threatening way - I was seriously so frustrated at this time - I just wanted to be done with him and his worker. He never finished the jobs he was hired to do. Many finishing jobs were not finished. He finally left my screen out in the snow beside my garage. He was hired in August so when I tell you the screen was left in the snow tells you how long it took to get it. Do not hire this fellow - not good work. I have hired a professional contractor to work elsewhere in my house and he pointed out a lot of the shoddy work that this company did.