Toilet

5/19/2023 at 12:06:57 PM

Most likely, the toilet flange at the subfloor level is worn out. If so, it needs to be replaced. Bolt might have to be replaced as well.

5/19/2023 at 4:11:37 PM

Contact the contractor. Any reputable contractor will stand by his work with a minimum 1-2 year warranty on his work. Should be a pretty simple fix.

If he refuses to come back to fix it call a local plumber to reset the toilet. Don't attempt it yourself cause if you don't reset the toilet properly it could lead to a bigger headache than you are anticipating.

Best of luck! :)

5/19/2023 at 12:12:22 PM

It's a brand new toilet on a renovation completed in December. Hardly used.

5/19/2023 at 1:00:16 PM

If the bolts can not be tightened it might be a damaged flange, or broken bolts, or the bolt may have shifted out of its slot. Toilet should be removed to diagnose issue. Alternately you can caulk the toilet on 3 sides. That will keep it stable and secure but do not caulk fully around (leave back open) so if there is a leak water will pour out the back and can be detected.

5/20/2023 at 12:17:34 PM

A toilet if solid and tight @ install will not be moving 5 months later. It is due to a long period of seepage from the seal and now the flange coming loose in floor, meaning you has a rotted floor that was not repaired 1st when the install was initially done or the repair was not done properly and now it has rocked loose. It is not likely due to the last install as it take years for a floor to get that rotted. It has to be removed and repaired properly and will likely involve a new flange or old one reset. I always inform my client's of this when I do a remodel and the costs to repair it before replacing a toilet. This is a common problem in older homes where the slow leaks are not detectable until a remodel is done or the homeowners can't be bothered to fix it and the damage accumulates slowly over many years. A remodeler should have brought this up at the time? but if you hired a plumber just to do a toilet replacement most of them will only do what they were hired to do and replace the toilet.

5/23/2023 at 8:30:22 PM

To address this problem, you will need to tighten the bolts that secure the toilet to the floor. Here's a step-by-step guide to help you:

Gather the necessary tools: You'll need an adjustable wrench or a pair of pliers to tighten the bolts.

Locate the bolts: Look for the bolts at the base of the toilet where it meets the floor. There should be one on each side of the toilet.

Hold the toilet steady: Place one hand on each side of the toilet bowl and try to stabilize it.

Tighten the bolts: Use the adjustable wrench or pliers to turn the nuts on the bolts clockwise, tightening them. Make sure not to overtighten, as this could damage the toilet or the floor.

Test the toilet: Once you've tightened the bolts, check if the toilet still moves. Apply gentle pressure from different directions to ensure it remains stable. If it still moves, you may need to repeat the tightening process or consider seeking professional assistance.