Brock Doors & Windows Ltd. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your homes heating and cooling efficiency. Specializing in custom vinyl windows, pa read more...
We will never allow businesses to pay for review alterations, editing, or removals. Published reviews have undergone strict examination to avoid fraudulent/fake review posting. Learn more.
Three yrs ago I dealt with Mr. Sandy Berkley from Brock Windows and Doors. At the time, Brock installed a number of windows in my home. I was so satisfied with Sandy and Brock that I used him/them a second time this year to purchase and install a front and side door. Sandy is highly knowledgeable and helpful, I'm very happy with the products and all the service I experienced from the first contact to the completion of installation.
It started with the sales rep that came to my home with his Brock polo and with a display of the window that would be placed on my home the printing of the cost the serial # of each window to use for the warranty. The 2 gentlemen that installed the windows and patio doors were very clean professional and willing to rxplain and knowledgeable when I would ask they took the time and to top it off i had a problem with the door and just the same professionalism that the prior workers showed the 2 young men that came were just as awesome answered all question and even went above the call that they came for to make sure the surrounding area was not the problem also.
Keep up the good work and staff.
In the Spring of 2017 I thought abpout replacing my door. Due to their extensive advertising, it was the first place I decided to go. To be honest, the first time I went to the showroom I was overwhelmed with the selection and left. By July I decided to try again. Looking at their on-line catalogue I found exact door I wanted and returned to Brock where I saw the door I wanted. Arrangements were made, and BK soon came to look over my existing door and do some preliminaries.
BK explained everything clearly and concisely. He even drew a sketch of the new door which really put the project in perspective. I was impressed so far but I did go through the process of getting several other quotes. This was a complete waste of time, and I quickly returned to Brock to sign the paperwork. I arrived early for my appointment and while there was assisted by another great member of the Brock team that gave me great advice on selecting the appropriate hardware. I would personally like to thank her because the door handle that she suggested was a perfect match for the style of door.
Fast forward to last week and my door was ready for installation - it actually arrived four weeks ahead of schedule. The installer arrived on time with his partner. The installer had also been by in August to do the actual measurements for the frame, etc. Now I am certain that all of Brock's installers are the same, but this man was the epitome of the perfect tradesman. He was meticulous and a perfectionist. It was as if he was doing a project for his own home. By the time they left, it was as if I had a brand new house.
I could go on and on about the excellent service from start to finish, but I will just conclude by saying that from the being to the end of the process Brock exceeded every possible expectation that I had. I would not hesitate to recommend Brock, and will surely use them again.
We needed our older windows replaced and were extremely pleased with the costs, service and work done. Everything was as expected. The install team was very friendly and left the inside and outside very clean. I would use Brock Windows again for any future needs.
I visited Brock's showroom and fell in love with the selection and choices in colors available. The sales person was very helpful at helping me select the right door based on what I was looking for; he was also very patient in answering all my questions. I love my new door, have received lots of compliments from my neighbors.
Absolutely fantastic sales & service. Steve Morgan was professional and extremely knowledgeable in helping us select the best options for our house. Steve the installer was meticulous and the end result exceeded our expectations. Recommending without reservation!
This was the third time we've chosen Brock to replace windows and I would highly recommend them. Brian, the sales agent is very personable, experienced and knowledgeable. The installation crew were very hardworking and their workmanship was excellent. They asked various times if we were happy with their work and asked us to test the windows more than once. They were also very accommodating with a special request that we had. The Northstar windows have a lifetime guarantee, so I'm confident that these are premium windows that are built to last.
Brock Doors & Windows Ltd. has a TrustScore™ of 3.9. The average TrustScore™ for other businesses providing similar services in Brampton and the surrounding areas is 3.3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 275 |
Approved | 1 | 272 |
Unverified | 0 | 3 |
Suspicious | 0 | 0 |
Overall Rating | 1.7/5 | 4.7/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Yes |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1990 |
Member of TrustedPros Since | 2015 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We carry nine different styles of window choices, consisting of single-hung, double-hung, slider, casement, awning, bay, bow, custom and picture windows; visit one of our 6 showroom locations for an in depth look at all your options!
Brock Doors & Windows Ltd. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your homes heating and cooling efficiency.
Specializing in custom vinyl windows, patio doors, entry door systems as well as garage since the early 1990's.
Call us today for your FREE In-Home Estimate! 1(800) 449-3808, or visit our website.
Main contact(s) | Mike Nolet |
Listed with TrustedPros since: | 2015 |
Residential work | Yes |
Commercial work | No |
Warranty | Limited Lifetime Warranty* Provided by our manufacturer North Star Vinyl Windows & Doors. |
Accepts credit cards | Yes |
Year established | 1990 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Limited Partnership |
Licensing information | Yes |
Insurance information | Contact Brock Doors & Windows Ltd. to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.