Brock Doors & Windows Ltd. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your homes heating and cooling efficiency. Specializing in custom vinyl windows, pa read more...
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Our builder windows were terrible from the start. We've had water damage because they leaked and the frames had gaps, which let in the cold in winter. We decided to have new windows installed by Brock Windows, and they look great. The sales personnel and installation crew were knowledgeable, curtious and did a great job. A bit of a mess to clean up from the drywall dust, but was to be expected as it was a windy day. We are now looking forward to rainy days and the winter to get the full benefits of our new windows!
The folks at Brock lived up to all of our expectations. Unlike many in the trades, they showed up exactly on time each of the two days of the project. There were no glitches and everything was installed as planned -- even slightly ahead of schedule.
The new bay windows look great and the installers were very pleasant to deal with. All in all a very good experience and I have asked them to quote on additional window replacements.
Well done Brock.
Hans van Monsjou
Had windows replaced and a greenhouse window installed 2 1/2 years ago. Everything was great - Sandy in sales was professional and helpful, installation was good but last summer one window stuck. Though it got better it was temporary and this summer was impossible to open!
I always anticipate hassles when I ask for service but was so pleasantly surprised, instead! Spoke to Jenn in the office and she coordinated service for the end of August. An installer, Nick C., came to service this window. He arrived when predicted without my having to wait around all day! Nick is pleasant, personable and did the repair by taking apart frame - no hassle, no charge! Everyone at Brock was great to deal with.
Thanks!
I needed a new door for the balcony on my condo. The product was ordered through my condo property manager, so I was not involved in the ordering process. I can tell you that the installation process was flawless. The installer showed up on time, and they were in and out in a half an hour. The new door looks great, works great, and no mess to clean up. Great service, great product and definitely recommended!
Start to finish, Brock provided excellent service and always made sure I understood the service they were providing. I never felt rushed to make a decision and when I made the decision I felt I was fully informed. The installers did their jobs, without making me feel I was in their way and did an excellent job of cleaning up after themselves. The job was done well within the time frame they gave me. My neighbours have come to my door to compliment me on how nice my house looks now and to ask who did the work. I've been happy to refer them to Brock.
We had 12 windows, a bay window and a patio door installed. Our sales Rep, Steven, was not a typical salesman trying to up sale us on every little item, but made recommendations that made sense for our project. Angelyka ensured the dates for our installation worked for us and answered every question we had.
The installation crew was highly professional, clean, organized and very skilled and knowledgeable about what they were doing. The staff stayed late in the evening to make sure the job was done correctly and to make sure we were satisfied. We really appreciated them taking that time and being so professional. They did not fall short at all. The lead installer, Gino, was just excellent. He kept communicating and problem solving with us over the entire two days of installation. He was a great team leader. We were very pleased and our experience with Brock Doors and Windows exceeded our expectations.
The service we received from Brock Windows was one of the best experiences we have had with a contractor for home repairs. From the estimate by Michael to the installation and follow-up from Mark, we could not be more pleased with the product and service. They delivered exactly what they promised, on time and with very little mess or inconvenience to us...We are planning to have more windows replaced in the Spring and will definitely be calling them again.
We hired Brock Windows and Doors to replace all our windows and doors. Their team came removed the old ones right down to the studs, install thenNew ones and mouldings cleaned everyday after they finished. They look great!
We had one of the 3 pane windows some how shattered about a year later. I call customer care. Jenn asked for the warranty number upper left corner of sliding door and order up a new one.
Nick showed up the new one, remove the broken one, install the new one taking care not to get glass all over the place as we have a pet.
Thanks Brock Team
We were very pleased with our experience with Brock Windows. The salesman Steaven was very helpful with decisions on window replacements. We didn't wait very long for the job to be completed. We had Brock back when we went ahead with additional replacements the following year. We would recommend Brock Windows and Doors to everyone.
We had a great experience with Brock. They replaced the front & back exterior doors and one window beside our front door. Dave Shepard was great, he had great customer service, was friendly and very helpful. Mykola and his partner were also great, they were friendly, professional and did a beautiful job. We would highly recommend Brock to anyone doing windows and doors.
Thank you for making our experience so great.
Brock Doors & Windows Ltd. has a TrustScore™ of 3.9. The average TrustScore™ for other businesses providing similar services in Brampton and the surrounding areas is 3.3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 275 |
Approved | 1 | 272 |
Unverified | 0 | 3 |
Suspicious | 0 | 0 |
Overall Rating | 1.7/5 | 4.7/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Yes |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1990 |
Member of TrustedPros Since | 2015 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We carry nine different styles of window choices, consisting of single-hung, double-hung, slider, casement, awning, bay, bow, custom and picture windows; visit one of our 6 showroom locations for an in depth look at all your options!
Brock Doors & Windows Ltd. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your homes heating and cooling efficiency.
Specializing in custom vinyl windows, patio doors, entry door systems as well as garage since the early 1990's.
Call us today for your FREE In-Home Estimate! 1(800) 449-3808, or visit our website.
Main contact(s) | Mike Nolet |
Listed with TrustedPros since: | 2015 |
Residential work | Yes |
Commercial work | No |
Warranty | Limited Lifetime Warranty* Provided by our manufacturer North Star Vinyl Windows & Doors. |
Accepts credit cards | Yes |
Year established | 1990 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Limited Partnership |
Licensing information | Yes |
Insurance information | Contact Brock Doors & Windows Ltd. to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.