Brock Doors & Windows Ltd. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your homes heating and cooling efficiency. Specializing in custom vinyl windows, pa read more...
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I hired Brock Doors and windows for work worth over $23,000 and regret it ever since. The quality of the windows hopelessly bad, incomplete installation, arrogant and threatening garage door installer. It has been awful experience. Jim at Brock is threatening with legal for remaining payment for work that is amateurish at best. I'm sure you will find a company that is more reputable. Brock salesman will promise you the moon and the stars....nothing to show for. I could have saved so much stress had I done my research
Oval Window was contracted as triple glass but installed as double. Contacted and refused to compensate for lower quality of goods supplied. Claim contract line " Windows will be triple glass wherever specified as long as manufactures size limitations permit." This they claim prevents them from legal action ( small claims court). Their customer coordinator was aware of the problem 5 weeks before the installation but when talking her chose not to inform me. Instead I only found out after the inferior window was installed Installer was a sub contractor and no insurance or workmans compensation certificate provided. Workers were more than 3 metres above ground and required special training and certification. No provided. Contractors worked without safety equipment and ladders were not tied off. Contractors demanded full payment even though they knowing installed what was not ordered saying they would not be paid . Became rude and when I contacted the Brock office they refused to talk to the contractors to provide a temporary solution to the problem. Situation ended by being yelled at by the contractor as they were leaving.
Brock Doors & Windows Ltd. has a TrustScore™ of 3.9. The average TrustScore™ for other businesses providing similar services in Brampton and the surrounding areas is 3.3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 275 |
Approved | 1 | 272 |
Unverified | 0 | 3 |
Suspicious | 0 | 0 |
Overall Rating | 1.7/5 | 4.7/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Yes |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1990 |
Member of TrustedPros Since | 2015 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We carry nine different styles of window choices, consisting of single-hung, double-hung, slider, casement, awning, bay, bow, custom and picture windows; visit one of our 6 showroom locations for an in depth look at all your options!
Brock Doors & Windows Ltd. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your homes heating and cooling efficiency.
Specializing in custom vinyl windows, patio doors, entry door systems as well as garage since the early 1990's.
Call us today for your FREE In-Home Estimate! 1(800) 449-3808, or visit our website.
Main contact(s) | Mike Nolet |
Listed with TrustedPros since: | 2015 |
Residential work | Yes |
Commercial work | No |
Warranty | Limited Lifetime Warranty* Provided by our manufacturer North Star Vinyl Windows & Doors. |
Accepts credit cards | Yes |
Year established | 1990 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Limited Partnership |
Licensing information | Yes |
Insurance information | Contact Brock Doors & Windows Ltd. to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.