*FINISH BASEMENT*KITCHEN CABINET PAINTING*RENOVATIONS*PAINTING**DRYWALL*TAPING* AND MORE ... WE WILL BEAT ANY WRITTEN QUOTE USING SIMILAR QUALITY MATERIALS PERIOD .. .. FREE ESTIMATES ON ALL WORK .. We're a professional team with many years experience who offers quality service at Affordable Rates. No job is too small ... Services: read more...
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From start to finish complete professional service with no BS.
I highly recommend this company.
Hi Josh,
Thank for the honest nice review.
We have a few of our competitors writing fake stuff on here but our real paying clients know what we do.
Here are a few of the progress pics that we send our clients as the progress stakes place in real time to keep them well informed of the stage of the project we are at it is included as pert of our customer service and communication protocol. :)
Thank you very much and have a great day.
Any other projects please let us know.
Mike
Mixed review. The roof installation was done to a good quality at a fair price. However, the organization part was... disorganized and left me feeling uncertain and uncomfortable. The company name on kijiji, invoices and this website are three different names. I was notified 11pm at night, by email, that work would commence at 8 the next morning. I was asked to pay by taking photos of the front and back of my credit card and drivers licence. The paypal invoice was set up incorrectly resulting a delay between my payment and their receipt of funds. I received many frantic texts asking me to rectify their issue (which I attempted) but my guarantee and paid invoice was withheld for a month.
UPDATE AFTER RESPONSE: Completely agree with Mike. I gave 5 stars to Jordon and his team for the roofing work that they did. They were quick, polite, clean and the price was fair. I am confident that my house will be dry for many years.
Hi Harlee,
Thanks for the review we take your input very seriously
To keep harlee very happy
We fixed the eaves trough as well as added a few more vents for free
As well as the accepted harlees payment 21 days after we finished the job
We have since fixed our paypal and you were advised that that was our first paypal paying client :) and will always be the 1st
Names for branding
We # 1 roofers
5 star award
These are branding punch lines you have our formal invoice and that covers your warranty
We can only issue the paid in full invoice once we receive the payment in full or a cheque clears due to past experiences
We have a few of our competitors writing fake stuff on here but our real paying clients know what we do
Here are a few of the progress pics that we send our clients as the progress stakes place in real time to keep them well informed of the stage of the project we are at it is included as pert of our customer service and communication protocol:)
Thank you very much and have a great day
Any other projects please let us know
Mike
P.S you are with us for the next 10 years and rest assured we will take care of you 100% of the way
Mike perform roof replacement on my house in Windsor. I select him based on reviews and (what was more critical) on a provided quote (actually $2K lover than nearest competitor). Work was done pretty fast and I'm satisfied with the quality. The project ran out of budget (~$1K) but still to be reasonable.
Hi my name is Ayman, owner of Aymans Roofing. I have been sub contracting for mike for over 2 years now and I appreciate all he has done for me.
I have sub contracted for a few company's, including Max Pro Roofing, as well as Halton Hills Roofing, and mike is by far the best at keeping his workers busy and paid well.
First class renos pays me for my work faster than any other company. Everything is done electronically where it is efficient and trusted.
Aymansroofing
Has my eaves troughs removed and replaced by Mike and his crew all in one day. Price was right and there was a gnarly amount of colours to choose from. They even fixed a small hole we had I wasn’t aware of. Very happy.
We hired Mike to do our roof in Everett Ontario. His price was good and they banged off our roof in 3 days. Being a contractor myself i inspected the roof and it was done properly, eaves cleaned, and property left spotless. He sent progress photos daily which we did like as well. Good job guys.
I was very impressed with the timeliness, efficiency and quality of the work.
I was very sorry to read the other reviews here since my experience was very positive with this company.
These guys were like a well-oiled machine. I had my quote within two days of the request, and within short order skids, bins, shingles and then the workers arrived. The entire job was completed in 2 days including cleanup.
The initial quote mentioned but didn’t include plywood sheets - as they may or may not be needed. My roof needed them for part of the roof so the cost was $1300 more than the base quote.
Overall I was happy with the work and the workers’ attitude, efficiency and communication.
I’m just waiting on a final receipt and warranty since all the communication with Mike was done via email, text and phone.
I look after a rooming house in London, the owner found these guys on a website and got them to come and repair the hole in the roof, they showed up in a small car with a broom, my first thought was, where the hell did the owner find these clowns, they went up on the roof and brushed the stones away ( flat roof ) and that took them 20 minutes.
Left and told me, we will be back in an hour, 4 1/2 hours later they showed up with 2 x 1 gallon cans of tar and a bag of stones, i was on the phone with the owner asking him, where the hell did you get these clowns and told him what they showed up in and what they brought, he told me to fire them which i did on the spot, told them to just leave. then mike called me wanting to know why i fired them, i just laughed and said, are you kidding me..they showed up with a broom and then came back with 2 x 1 gallon cans of tar and a bag of stones, he told me he had been on the phone with the owner and they were to proceed with the job, i called the owner back and told him a few choice words. the repair didn't even last 24 hours and i had water dripping into the room along with the 2 cans of tar, the entire 2 cans they poured in the hole came right through and started to drip, couple of hours later, I had to pull the entire ceiling down because it was coming down. I called mike right away and told him, you need to get these so called "repair men" back here and fix this hole right because i have water and tar dripping into this room that was occupied. his reply, oh no, I will get desmond there right away, that's not good, he has 20 years roofing experience, I said, 20 YEARS or 20 minutes because what he did yesterday, I could have done that. that was the last I heard from anybody associated with this company, I called again and again, sent e-mails and it was all to no avail. the so called repair was a little less than a 1000.00 but still, approx 2 hours "work" for a 1000.00 if anybody is looking at getting work done. Stay away from this guy and his circus of clowns. hope the attached pictures show, hole in roof, within 24 hours the water / tar dripping down, the damage it caused when the hole was left exposed when everything ran in the hole, the floor with the tar, my hand from tar dripping in. Just stay away from this company that does London and area.
Another non payor
Not paid to fix 2 small holes and has major issues we advised for the whole roof to get done
But the owner in california who only pays what he thinks is fair
Enough said
Drive my this building it should be all redone or even torn down and rebuilt
We advised for the whole roof to get done
And they had a budget of $500 and paid us like $275
All the best guys sorry we do not work for free
I hired Mike Gonzales and his company from First class renovations or First class roofing (this depends on the day). We gave him the order on June 1, 2017. Its now December 6th and he has still not completed the roof. We have requested endless meetings to review all the errors, there is several. We have made 2 e transfers approximately $8,000.00, we have not received a single receipt or a true invoice. We have only been sent a text message saying received. Our original estimate included a complete roof renovation with 68 bundles of shingles and eaves troughs for $7000.00 plus HST. He is now trying to finalize the job for a cost of $13,056.52 plus HST. We have today had a call demanding final payment, I requested that he complete some of the errors and he told me that if i did not pay him he would have his men come and rip the shingle off of my roof. He was very intimidating and I am not sure if he will do it, he has said his contract allows him to. We have arranged a meeting for Monday to try and resolve these matters, but this is not the first meeting he has skipped. When I asked him for his WSIB, and warranty certificate he got upset and just kept demanding his money.
Please don't make the same mistake that I did.
Hi there
Mr. Clwyd
Is a tough client
Was a tough job he knows
He does pay we did get paid in full for all the extra work we had to do that I gotta say I hope he appreciated it
We saved him a lot of money I would say at least $10,000 we are happy he paid in full
But as you can see from his reviews he is a tough cookie he is our client and we will be there when he needs us for any work
Here are those reviews for your convenience you be the judge if he is a tough cookie or not
Mike
First Class Renovations has a TrustScore™ of 0.8. The average TrustScore™ for other businesses providing similar services in London and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 89 |
Approved | 0 | 56 |
Unverified | 0 | 18 |
Suspicious | 0 | 15 |
Overall Rating | 3.6/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1992 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We're a professional team with many years experience who offers quality service at Affordable Rates. No job is too small. Services: Residential Painting /Commercial, Interior Painting, Painting Exterior, New Construction, Renovations, Staining, Taping, Drywall Repair, Renovations, Patching & Sanding.
Accessibility, Bathroom Renovations, Bathtub Refinishing, Cabinetry and Millwork, Carpentry, Carpet Cleaning, Carpeting, Caulking, Ceiling, Central Vacuums, Chimney Cleaning, Closet and Storage, Commercial Renovations, Concrete Work, Decks, Demolition Work, Design Build, Drywalling, Duct Cleaning, Electrical, Excavation Services, Fencing, Floor Heating, Floor Refinishing, Flooring, Foundation Repairs, Foundations, Framing, Furniture Repairs, Garage Construction, Garage Doors, Gas Lines, General Contracting, Gutters, Handyman Services, Heating & Air Conditioning, Home Additions, Home Construction, Home Restoration, Hot Tubs, Insulation, Interior Design, Landscaping, Lawn Care, Masonry, Mold Removal, Painting, Paving, Plastering, Plumbing, Power Washing, Property Maintenance, Shed Construction, Shutter Systems, Siding, Skylights, Solar Energy, Stonework, Stucco, Sunrooms, Swimming Pools, Wallpapering, Water Heating, Welding, Windows and Doors
First Class Renovations has received complaints from their suppliers and/or creditors
Complaint: Had a crew ! Went to work out of town ! With a full crew did all the work , and more continue to work for him, but he refuses to get back to the full crew that preformed perfect job very happy customers, they wanted to pay us direct but becuse we are honest told the customer to pay mike, well he does not pay his workers ! He went missing when it came time to pay the company that came and did the work left to stay in less than proper conditions not even a bed for each guy 3 beds 6 guys????
Very sad, really as we are stranded out of town, no money familys back home, and we came here to make money this is just been a huge loss
Complaint: Doesn t pay his sub trades!!!!!! Owes me money. Now he won t even pick up his phone. That a boy Mike nothing like taking the food right off my kids table.
Complaint: I was a sub-contractor of first class renovations and mike never paid me what he owes me for the jobs i did for him witch i have done over $1,800 in work for him of witch he only paid me $1,300 plus he said he would pay me extra for a few jobs i did due to there being extra work witch i never got either and now 2-3 months later he still hasn't paid me nor is he answering his phone or my texts
*FINISH BASEMENT*KITCHEN CABINET PAINTING*RENOVATIONS*PAINTING**DRYWALL*TAPING* AND MORE ...
WE WILL BEAT ANY WRITTEN QUOTE
USING SIMILAR QUALITY MATERIALS
PERIOD .. ..
FREE ESTIMATES ON ALL WORK ..
We're a professional team with
many years experience who offers quality service at Affordable Rates.
No job is too small ...
Services:
*Residential Painting /Commerical *Interior Painting*Painting Exterior*New Construction*Renovations *Staining *Taping *Drywall Repair* Renovations*Patching& Sanding* Finish Basement*Wallpaper Removal and installation*Doors & Trim Painting*Priming*Ceilings...
Basements*mudding*plastering
Flooring: hardwood ,laminate and tiles
Drywall, framing, painting, painters, mudding, plastering, drywall taper, drywall installation, drywall repair, drywall services, drywall plastering, drywall taping, drywaller, drywallers, taping,
taping mudding, taping plastering, taping texture, taping specialist, taping renovations, taping residential, taping services, taping quality, painting service,
painting residential kitchen cabinets refinishing
Steel and wood stud framing ...
Transform your kitchen cabinets in a modern style by refinishing with spray painting. We specialized in refinishing kitchen cabinet doors.
kitchen refinisher spray painter
kitchen cabinet spraying
We take pride in the work that we do. From beginning to end, we ensure that we handle your project with care. We take the greatest care in preparing your walls and surfaces. From there, we apply a quality primer to ensure a smooth and accurate finish ....
Additionally, we use the highest quality products from the most renowned manufacturers in the country. You get 100% professional work in Ontario when you hire us ....
Your home will never look the same by the time we are done with it. If you have been trying to come up with a way to improve your Ontario home without spending too much money, we have the solution for you. We also have a residential promotion to save you money ....
Call us and talk to us about our residential renovation services very soon !...
WE WILL BEAT ANY WRITTEN QUOTE
USING SIMILAR QUALITY MATERIALS
PERIOD .. ..
FREE ESTIMATES ON ALL WORK ..
Free Estimates !...
Renovation
Renovation construction
Renovation basement
Renovation basements
Renovation repairs
Affordable Renovation
Renovation services
Reno
Renos
kitchen cabinet doors.
kitchen refinisher spray painter
Kitchen cupboards
Kitchen cupboards paint
Kitchen cupboards painting
Basement Finishing
Bathroom Renovation
Flooring (incl. tiling, hardwood and laminate)
Wall tiles for showers, baths and bathrooms
Steel and wood stud framing
Drywall & drywall taping
Interior painting
Home repair
Home repairs
Fix hole
Fix holes
Fix drywall
Patch
Drywall patch
Drywall plastering
Drywall repair
Drywall taping
Drywall installation
Drywall taping
Mudding
Drywaller
Painting
Priming
Ceilings
Wall
Painting service
Interior home painting
Home painting
Room painting
Finish Basement
Basement reno
Basement renovations
Complete basement
painter, residential painter, residential painting, house painter, Finishing Your Basement
Main contact(s) | Mike Gonzales |
Affiliations or other locations: | 5 Star Basement / London (Rated 5 / 5) |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | Yes |
Warranty | 10 year workmanship Roofing 2 years on interiors |
Accepts credit cards | Yes |
Year established | 1992 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Contact First Class Renovations to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
First Class Renovations has contributed 2 responses to the following questions posted in the 'Ask the Pros' forum