*FINISH BASEMENT*KITCHEN CABINET PAINTING*RENOVATIONS*PAINTING**DRYWALL*TAPING* AND MORE ... WE WILL BEAT ANY WRITTEN QUOTE USING SIMILAR QUALITY MATERIALS PERIOD .. .. FREE ESTIMATES ON ALL WORK .. We're a professional team with many years experience who offers quality service at Affordable Rates. No job is too small ... Services: read more...
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Don't ever deal with this guy. Was given quote right away without anyone coming to see the roof.....was told once supplies were delivered that it would be installed in 4 days.....while 1 day short of 5 weeks, it was finally completed. Was told 5 times that roofers would be here, and no one would show up. Couldn't get hold of them by phone as voice mail was always full, waiting days for response to email address and again promised 100% someone would be here and again, no show. Finally showed up, two guys in a truck about 11:30 in the morning and they did 1/2 the roof until 6:30 pm, and left all the mess in the driveway on a tarp as they didn't bring a trailer for the garbage. Promised to come back the next day, another no show....finally showed up the following Friday at 11:30 again and was here til 8:45 pm. This was NOT a big job....its a modular home. They show up with no extension cord, no drill, no saw for cutout for roof vents, no sockets or wrenches which we had to supply for them and AGAIN no trailer for the old shingles and garbage. You DO NOT want to deal with this guy....very unprofessional and untruthful.
Terrible experience. I had no idea this guy was not local and simply hires cheap subcontractors to do all the work. The job took 5 weeks longer than promised. None of the rotten wood was replaced - simply shingled over. Underlay was not used on all of the roof and no drip edge was installed anywhere around the garage roof. He tries to tell me this is standard practice for a garage. All the eaves around the house were left full of debris and roofing nails and none of the flashing was nailed back in place after being pulled up and bent. Then when the job is finally finished (two guys show up at 9:30 p.m. on a Sunday night to complete the job in the dark using a flashlight) he demands full payment PLUS an additional $540 because he says they had to purchase 6 extra bundles of shingles. Why is it my problem if he made a mistake on his material calculations? especially when the contract says price includes all extra bundles! And when I asked why $540 for six bundles that cost $150 he tells me its for the labor to install them which is not more than an hour. So what kind of hourly rate are they charging for labor? I would never deal with this guy again and never recommend this company to anyone. Avoid at all costs!!!
Hi there,
First off I would like to say that this client did not pay his bill
Will crew only works for first class renos we do not sub out work unless we really have to a which is very rare.
And now I will address all his issues and supporting documents with pictures as we do this for all our clients
-pics of wood showing it is not rotten at all (I think darrin is trying to avoid paying his bill)
-pics to show ice and water as well as under-layment installed on the roof (same reason as above does not want to pay)
-garage we had advised client we have to replace the wood and he was not willing to pay the extra charges I have text messages to show that facts don't lie
Extra materials : it clearly states on my invoice and I quote
"If there is any additional materials required the client is responsible for the difference in payment."
I hope I have answered all his concerns.
And you still have a warranty with us once our bill is paid in full.
If you have any problems fell free to call us we do offer a easy pay plan if you like
First Class Renos
That was my worse experience with roofing company.First this person promised to come on
June 2 and did not. His roofers (if i can call them like that) started my roof a month later, worked for a day and leave it with no tarp which leaded to leaking in both units, photo of the cealing lapms full of water did not impressed this guy and he told us it was leaking before he started. It took 6 days for them do the roof finally (it is small house) and his original quote of 4300 got up to 6700 because they ordered 35 extra plywood hits 50$ per each (It is 12$ in home depot) We could not start our interior renos waiting for this liar. Never deal with this company first class renos and its coordinator Mike, if you want to avoid stress and unpleasant surprises.
Hi there.
We did have a few delays with crew as well as weather but when we got to this location we had scheduled 1-2 day max.
As there was a lot of rotten wood we had to spend a lot of extra time to get this job done right.
I have attached a few pics of the finished product.
And thank you pawel for you input. We take all input good or bad. We have also noticed quite a few of our good reviews are tagged as suspicious.
I will copy and paste some with their phone numbers to call them and ask them about their experience with us
Thank you
Mike stayed on top of my project even though we had rain and work delays. Once project was going Desmond and his crew were top notch in both workmanship and courteous crew.
Final result was a top notch roof with a slight project increase and excellent results.
I would recommend Mike and this crew for a top notch crew well below the current price for a roof.
Also Mike and crew used Timberline HD shingles a definite plus over IKO shingles and all promised other materials like drip edge, vents, ice shield were used.
Thanks steve!
We appreciate the feed back after all the hard work.
Thank you,
First Class Renos
Do not hire these guys. I have been dealing with Mike Gonzales and First Class Renos (FCR) on a nightmare project. We went through an unfortunate situation where the material was stolen from my property before the job was even started. We have a fixed price contract with Mike and FCR, in which they agreed to purchase the materials, complete the work and cleanup etc. for a fixed price of approximately $6000. He filed a police report after we discovered the material was stolen, and I assisted in getting witnesses etc., but he would not complete the work, nor would he refund me the 50% I paid as a deposit. I have tried repeatedly to get this resolved with him directly. He claimed it should be under my insurance, but he 1) wouldn't give me the name of his insurance company (I think it is highly unlikely that he is insured - as otherwise why wouldn't he provide the name/contact), nor would he give me a copy of the police report, 2) or receipts for the material or 3) or any other information I would need to file claim with my insurance. He continues to hold my deposit, will not schedule the work and will not return my calls, texts, or emails.
So I am filing a request for a copy of the police report through the "freedom of information act" as it was filed by Mike at FCR, so that I can at least try to file a claim with my insurance company (pretty sure it will be turned down, because it was not my material and I can't get receipts showing value).
This is all happening while my roof continues to leak, affecting my ability to rent or sell the property, or get other work completed. I am currently going to need to hire another roofing company and plan to sue in small claims court for my deposit of $3000, the difference between any work that I do with any other group to repair the roof, damages to the property from the unacceptable delay and the continually leaking roof and the loss of income from inability to rent or sell property. See you in court Mike!
I highly recommend you stay away from these guys.
I dealt with mike specifically to pick out shingles, underlayment, vents etc. Mike provided us with the best material at a very reasonable price, with acceptional work. Very pleased.
Thanks.
We appreciate the feed back after all the hard work.
Thank you,
First Class Renos
First Class Renovations has a TrustScore™ of 0.8. The average TrustScore™ for other businesses providing similar services in London and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 89 |
Approved | 0 | 56 |
Unverified | 0 | 18 |
Suspicious | 0 | 15 |
Overall Rating | 3.6/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1992 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We're a professional team with many years experience who offers quality service at Affordable Rates. No job is too small. Services: Residential Painting /Commercial, Interior Painting, Painting Exterior, New Construction, Renovations, Staining, Taping, Drywall Repair, Renovations, Patching & Sanding.
Accessibility, Bathroom Renovations, Bathtub Refinishing, Cabinetry and Millwork, Carpentry, Carpet Cleaning, Carpeting, Caulking, Ceiling, Central Vacuums, Chimney Cleaning, Closet and Storage, Commercial Renovations, Concrete Work, Decks, Demolition Work, Design Build, Drywalling, Duct Cleaning, Electrical, Excavation Services, Fencing, Floor Heating, Floor Refinishing, Flooring, Foundation Repairs, Foundations, Framing, Furniture Repairs, Garage Construction, Garage Doors, Gas Lines, General Contracting, Gutters, Handyman Services, Heating & Air Conditioning, Home Additions, Home Construction, Home Restoration, Hot Tubs, Insulation, Interior Design, Landscaping, Lawn Care, Masonry, Mold Removal, Painting, Paving, Plastering, Plumbing, Power Washing, Property Maintenance, Shed Construction, Shutter Systems, Siding, Skylights, Solar Energy, Stonework, Stucco, Sunrooms, Swimming Pools, Wallpapering, Water Heating, Welding, Windows and Doors
First Class Renovations has received complaints from their suppliers and/or creditors
Complaint: Had a crew ! Went to work out of town ! With a full crew did all the work , and more continue to work for him, but he refuses to get back to the full crew that preformed perfect job very happy customers, they wanted to pay us direct but becuse we are honest told the customer to pay mike, well he does not pay his workers ! He went missing when it came time to pay the company that came and did the work left to stay in less than proper conditions not even a bed for each guy 3 beds 6 guys????
Very sad, really as we are stranded out of town, no money familys back home, and we came here to make money this is just been a huge loss
Complaint: Doesn t pay his sub trades!!!!!! Owes me money. Now he won t even pick up his phone. That a boy Mike nothing like taking the food right off my kids table.
Complaint: I was a sub-contractor of first class renovations and mike never paid me what he owes me for the jobs i did for him witch i have done over $1,800 in work for him of witch he only paid me $1,300 plus he said he would pay me extra for a few jobs i did due to there being extra work witch i never got either and now 2-3 months later he still hasn't paid me nor is he answering his phone or my texts
*FINISH BASEMENT*KITCHEN CABINET PAINTING*RENOVATIONS*PAINTING**DRYWALL*TAPING* AND MORE ...
WE WILL BEAT ANY WRITTEN QUOTE
USING SIMILAR QUALITY MATERIALS
PERIOD .. ..
FREE ESTIMATES ON ALL WORK ..
We're a professional team with
many years experience who offers quality service at Affordable Rates.
No job is too small ...
Services:
*Residential Painting /Commerical *Interior Painting*Painting Exterior*New Construction*Renovations *Staining *Taping *Drywall Repair* Renovations*Patching& Sanding* Finish Basement*Wallpaper Removal and installation*Doors & Trim Painting*Priming*Ceilings...
Basements*mudding*plastering
Flooring: hardwood ,laminate and tiles
Drywall, framing, painting, painters, mudding, plastering, drywall taper, drywall installation, drywall repair, drywall services, drywall plastering, drywall taping, drywaller, drywallers, taping,
taping mudding, taping plastering, taping texture, taping specialist, taping renovations, taping residential, taping services, taping quality, painting service,
painting residential kitchen cabinets refinishing
Steel and wood stud framing ...
Transform your kitchen cabinets in a modern style by refinishing with spray painting. We specialized in refinishing kitchen cabinet doors.
kitchen refinisher spray painter
kitchen cabinet spraying
We take pride in the work that we do. From beginning to end, we ensure that we handle your project with care. We take the greatest care in preparing your walls and surfaces. From there, we apply a quality primer to ensure a smooth and accurate finish ....
Additionally, we use the highest quality products from the most renowned manufacturers in the country. You get 100% professional work in Ontario when you hire us ....
Your home will never look the same by the time we are done with it. If you have been trying to come up with a way to improve your Ontario home without spending too much money, we have the solution for you. We also have a residential promotion to save you money ....
Call us and talk to us about our residential renovation services very soon !...
WE WILL BEAT ANY WRITTEN QUOTE
USING SIMILAR QUALITY MATERIALS
PERIOD .. ..
FREE ESTIMATES ON ALL WORK ..
Free Estimates !...
Renovation
Renovation construction
Renovation basement
Renovation basements
Renovation repairs
Affordable Renovation
Renovation services
Reno
Renos
kitchen cabinet doors.
kitchen refinisher spray painter
Kitchen cupboards
Kitchen cupboards paint
Kitchen cupboards painting
Basement Finishing
Bathroom Renovation
Flooring (incl. tiling, hardwood and laminate)
Wall tiles for showers, baths and bathrooms
Steel and wood stud framing
Drywall & drywall taping
Interior painting
Home repair
Home repairs
Fix hole
Fix holes
Fix drywall
Patch
Drywall patch
Drywall plastering
Drywall repair
Drywall taping
Drywall installation
Drywall taping
Mudding
Drywaller
Painting
Priming
Ceilings
Wall
Painting service
Interior home painting
Home painting
Room painting
Finish Basement
Basement reno
Basement renovations
Complete basement
painter, residential painter, residential painting, house painter, Finishing Your Basement
Main contact(s) | Mike Gonzales |
Affiliations or other locations: | 5 Star Basement / London (Rated 5 / 5) |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | Yes |
Warranty | 10 year workmanship Roofing 2 years on interiors |
Accepts credit cards | Yes |
Year established | 1992 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Contact First Class Renovations to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
First Class Renovations has contributed 2 responses to the following questions posted in the 'Ask the Pros' forum