Hickory Dickory Decks has been designing and building custom low maintenance decks since 1987. We started in Hamilton Ontario and now work in over 60 cities in Ontario and in Alberta. Our team of trained craftspeople have great pride in their work and strive to exceed customer expectations. We have over an acre of outdoor displays at our head office at 115 read more...
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I purchased a new Paldeck vinyl deck from Hickory Dickory Decks in 2018. This was an American product that was being discontinued in Canada. In 2021 we started to notice blotches on the deck, followed by fading in only certain parts of the deck. We filed a claim with Paldeck only to have them reject that claim, saying that it was just natural fading (which wasnt the case since natural fading would have been across the entire deck). I contacted Hickory Dickory Decks to see what could be done. Our local franchise was changing hands and this is where the new owners come in. I cant say enough about Greg Potticary and Ryan Roberts. They went to bat for us with Paldeck and were able to secure some money from them. But it doesnt stop there. The amount of money provided by Paldeck didnt cover the cost of replacing the deck. But these guys stepped up and stood behind their product. They replaced my entire deck without any cost to me and with a Canadian product which now has a 30 year warranty. I cant think of another company that has treated us this way. We have felt cared for. Greg and Ryan heard our concerns and acted. If you are looking for a deck that is a quality product and is backed by ownership that stands behind their products and puts their customers first, look no further than Hickory Dickory Decks. You wont be disappointed.
We are beyond thrilled with the new deck built by Hickory Dickory Deck Cambridge. Hughes, Jordy and the team did an excellent job with great attention to detail. They kept us up to date on their progress and advised if there was a day they couldn't be here. Jordy was fantastic - he stayed into the evening several times to finish something. They were very professional, friendly and courteous. Just an awesome experience! We would definitely recommend them.
Our new deck was completed in July. The crew from Hickory Dickory did a great job while working under a brutal heat wave. They kept us in the loop every step of the way, answering all of our questions, were prompt every day and meticulous in there workmanship and clean-up. I would recommend them to friends and neighbours without hesitation.
Wow we can unreservedly recommend Hickory Dickory Deck- Durham for any project you have in mind. We love our new deck. It is beautiful and functional. During construction, the communication from Adam was consistent and proactive. His crew were efficient, friendly and happy to answer our questions. They were a team of outstanding workers and a testament to Adam's management expertise! The final product surpassed our original design vision.
Hickory Dickory Deck (Durham) recently did our deck. We had a PVC deck put in with aluminum railing and inset steps.
We were extremely pleased with the speed, efficiency, courteousness, professionalism and customer service experience of the franchise owner (Adam) as well as all his crew. From start to finish, I've never been more impressed with a company (and we've had quite a few renovations done on our house.) Our deck project was supposed to be starting in July / August but due to some hiccups with other projects, our project got pushed up to May. We now get to enjoy our beautiful deck this summer!
The crew worked in sun and even rain sometimes (if it wasn't raining too hard). Adam kept me in the loop about everything going on so I had an idea of our deck timeline. The crew always checked in with our preferences before they did anything. They changed out a board when requested. The crew is even great with young kids and cats who often mingled with them while working! :)
Highly recommend Hickory Dickory Decks Durham to anyone considering redoing their deck
I am thrilled to provide a review to Charleigh, Greg and Matt from Hickory Dickory Decks. We were extremely happy from our first contact to the finished project. The team was always professional and responsive to deal with. We had lots of questions and changes and we appreciated all the consultation work as we finalized the details. The deck looks amazing and we are ready to enjoy the great outdoors this summer. Thank you team for making this such an easy, enjoyable process to us and providing a great quality deck! I highly recommend this team.
We contracted Hickory Dickory Decks to remove our old deck and replace it with a new more modern deck. We are extremely satisfied with the design and installation of our new deck. As we saw our new deck being installed, we could see the quality of workmanship, and the attention to everything that was being done. We would recommend contacting Hickory Dickory Decks if you are planning to have a new deck installed.
Thank you very much for your kind words.
Very disappointed with our composite deck. It was expensive and after 8 years started to heave quite badly. Hickory Dickory said a tree root was causing the buckling and it is not covered under warranty. We started to take the boards off ourselves and there are no tree roots, only a rotten frame with the screws put in by Hickory Dickory staff lifting the boards. Most of the frame needs replacing.
Hickory - dickory decks were contracted to build a composite deck to replace an aged wood deck. We were pleased with all aspects of the experience from the initial salesperson contact through design changes, material selection and specifications, and installation. We were particularly impressed with the installation carpenters and their quality of work. I would not hesitate to recommend Hickory-Dickory-Decks.
Thank you for your kind words. We are thrilled to have yet another happy customer.
Hickory Dickory Decks has a TrustScore™ of 4.3. The average TrustScore™ for other businesses providing similar services in Hamilton and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Available upon request|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1987|
|Member of TrustedPros Since||2016|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Custom low maintenance decks is what Hickory Dickory Decks has done from 1987 and we have grown our business 1 happy customer at a time. with over 22,000 custom decks built we can provide excellent advice on design, materials, and construction. all backed with a complete customer guarantee.
Hickory Dickory Decks has been adding 3 and 4 season sunrooms and screened in porches for many years. we do custom work and also sell Sunspaces sunrooms and screened rooms. We have a display 3 season room at our head office one and a half acre outdoor display center.
Hickory Dickory Decks has been building custom gazebo's for almost 30 years. We have hundreds of happy customers and will build anything you can imagine.
Hickory Dickory Decks has over 100 building crews and most of our teams are licensed carpenters or apprentices. They are very talented and can build and outdoor woodworking project from decks, gazebo's, pergola's, fences, privacy screens, sheds, cabanna's, outdoor kitchens and bars.
Hickoey Dickory decks has been cleaning and staining decks and fences as long as we have been building them. We have excellent products that will clean your old dirt deck or patio and make it look like new.
Hickory Dickory Decks has been selling and installing retractable awnings on their decks for over 20 years. We sell a few manufacturers and install them as well.
Hickory Dickory Decks has been designing and building custom low maintenance decks since 1987. We started in Hamilton Ontario and now work in over 60 cities in Ontario and in Alberta. Our team of trained craftspeople have great pride in their work and strive to exceed customer expectations. We have over an acre of outdoor displays at our head office at 115 Dundas Street West, Highway 5, Hamilton Ontario. We have been at this location at Clappisons Corners for over 27 years. Drop by to see over 15,000 square feet of custom decks on display. We strive to build our business one happy customer at a time. I hope you become one soon.
President and founder
Hickory Dickory Decks was awarded Best of TrustedPros in 2019 for Decks in Hamilton.
Hickory Dickory Decks was awarded Best of TrustedPros in 2017 for Decks in Hamilton.
Hickory Dickory Decks was awarded Best of TrustedPros in 2016 for Decks in Hamilton.
|Main contact(s)||Tom Jacques|
|Listed with TrustedPros since:||2016|
|Warranty||2-year workmanship warranty|
|Accepts credit cards||Yes|
|24 Hour emergency service||No|
|Licensing information||Contact Hickory Dickory Decks to request licensing info.|
|Insurance information||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Hickory Dickory Decks has contributed 19 responses to the following questions posted in the 'Ask the Pros' forum