2016, 2017
Hickory Dickory Decks has been designing and building custom low maintenance decks since 1987. We started in Hamilton Ontario and now work in over 60 cities in Ontario and in Alberta. Our team of trained craftspeople have great pride in their work and strive to exceed customer expectations. We have over an acre of outdoor displays at our head office at 115 read more...
Hickory Dickory Decks began operations in 1987 and has received 19 reviews for an overall customer rating of 4.9. The average rating for businesses providing similar services in the Hamilton area is 4.2. Write a review
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4.7
We had the team from Hickory Dickory Decks replace our deck in the spring of 2017. They built our first deck which was cedar and it lasted 23 years! We chose Veka for our new composite deck. It looks like wood but will last forever. The crew were amazing to work with and kept us informed of their progress throughout the build. We couldn't be happier and would recommend Hickory Dickory Decks to anyone looking for a well designed and built to last deck.
5
We are so glad we chose Hickory Dickory Decks.
Jeremy and Chris were amazing! They are both very professional, dedicated and hard working. There were a couple of days I was actually surprised they were here due to the weather. Jeremy made sure we touched base with each other every day to ensure we were happy with the progress. At the end of every day he always asked if I had any questions. Before leaving for the day they made sure everything was cleaned up and never left a mess (I have heard that some contractors don't clean up after themselves). I really appreciated Jeremy's input throughout the project. He brought up ideas and suggestions we would never have thought of that improved on what we had originally designed - the step leading onto the patio running the length of the deck makes it so much easier for people transitioning from the dining area to the stone patio, the eavestrough on the pavilion. If we weren't sure what decision to make, Jeremy was great; giving us the pros and cons and walking us through to make sure we made the decision that was best for us. Chris was here early every single morning and sometimes didn't leave until it started getting dark.
The quality, timing and workmanship throughout the complete project was very impressive. From our first visit with you to go over planning and design to the finished project, everything happened on schedule and as planned. You and your team walked us through and held our hand from start to finish. Being first timers at this we were expecting some hiccups, delays and surprises; the surprise we got was that there weren't any. We couldn't have picked a better company to make our backyard dreams come true.
We asked for maintenance free, something that would last, and wanted the best backyard on the street - you delivered! Having seen the quality and workmanship that was put into the project, I know we will be enjoying our deck for many, many, many years to come.
We had a few (what started out as 4 and turned out to be 17) people over to open our new backyard and received nothing but the best of compliments. I think WOW was the first word from everyone! Apparently our neighbours are going to spend every summer in our backyard - maybe you did too good a job!
I really can't say enough about the professionalism and quality that your company provides, or about how happy we are to have the backyard we have been dreaming of.
5
My wife and I moved into our new home 5 years ago. We always knew we needed a new deck in the backyard, as the one constructed by the builder was only a platform built for two, with basic access to the yard. We were looking for something that could bring both relaxation and entertainment value to the home for our family and friends.
Once we settled on putting in a deck, we visited Hickory Dickory Decks for design and construction ideas.
Charleigh was very helpful and talked us through the various options, covering advantages and disadvantages. We eventually settled on a Zuri composite, as it is both sturdy and stunning in design. We gave Charleigh some rough ideas for the look and flow of the deck, and it was all but finalized on the first draft – she had a keen sense for what we were looking for and captured it perfectly in 2D and 3D drawings.
Once the builders came out, and we were impressed with their efficiency, safety, and attention to detail. Wade and Matt were fantastic to deal with and did an amazing job turning the deck from an idea into reality. Just superb work – it was detailed, precise, and no cutting of corners. The deck build was done with such thought and care, that when we made a change request to install additional lights on an extra step – the finished riser boards were already positioned best for installing them in case it was going to be done in the future. This kind of forethought and planning is only noticed at times like these, and the design accommodated the change seamlessly.
Simply put, they turned “measure twice, cut once” into an art form.
And as some projects go – admittedly we were not the perfect agreeable customer – as we did request some design tweaks and changes as it was coming together. Hickory met all challenges and any misunderstandings head on, as they were continuously striving to build us the deck we were looking for. Communication was fantastic, and we never felt at any time like we were being pushed in one direction or another just to finalize a project.
The end result is, we have a deck that is beautifully designed, built solid, and will last many years to come.
If you are considering a deck for the home, we highly recommend Hickory Dickory Decks - staff and crew are fantastic to deal with and do amazing work!
Steve & Shormila
5
When it was time for a new deck I decided to invest fully in a no-maintenance high quality rebuild; I didn't want to ever scrape or stain again! Since this would be far more expensive than simply replacing the original wood it was important to find a top notch contractor. When I met Geoff Aucoin I informed him that while I was willing to pay for good work my standards could be extremely high. He promised not to disappoint and he did not.
I had an idea of what I wanted but was unsure of my options. Geoff brought me samples and helped me to choose from the many material options available.
Construction started earlier than promised; Fred and Art are true professionals with extremely high standards and a professional work ethic. My daily questions and concerns were answered clearly and patiently; the project proceeded as promised and finished on time and on budget. The work area was always left neat and clean. There were a few minor issues with the railings but they were rectified without hesitation.
The results are outstanding and I am 100% satisfied. Since the deck faces the street appearance is important; neighbours continually stop to admire it.
Thank you Geoff, Fred and Art for a great result and a positive experience!
I will not hesitate to recommend HDD.
Hello Alan,
Thank you for you kind remarks and for your business. Enjoy your Hickory Dickory Deck and when your neighbours are staining their deck; go do something Fun.
Tom Jacques, CEO
Hickory Dickory Decks has a TrustScore™ of 4.7. The average TrustScore™ for other businesses providing similar services in Hamilton and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 1 | 19 |
| Approved | 1 | 19 |
| Unverified | 0 | 0 |
| Suspicious | 0 | 0 |
| Overall Rating | 4.7/5 | 4.9/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information | Yes |
| Posted Liability Insurance | Available upon request |
| Posted Workers Compensation | Available upon request |
| Company Website | Yes |
| Social Media Profiles | |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 1987 |
| Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Custom low maintenance decks is what Hickory Dickory Decks has done from 1987 and we have grown our business 1 happy customer at a time. with over 22,000 custom decks built we can provide excellent advice on design, materials, and construction. all backed with a complete customer guarantee.
Hickory Dickory Decks has been adding 3 and 4 season sunrooms and screened in porches for many years. we do custom work and also sell Sunspaces sunrooms and screened rooms. We have a display 3 season room at our head office one and a half acre outdoor display center.
Hickory Dickory Decks has been building custom gazebo's for almost 30 years. We have hundreds of happy customers and will build anything you can imagine.
Hickory Dickory Decks has over 100 building crews and most of our teams are licensed carpenters or apprentices. They are very talented and can build and outdoor woodworking project from decks, gazebo's, pergola's, fences, privacy screens, sheds, cabanna's, outdoor kitchens and bars.
Hickoey Dickory decks has been cleaning and staining decks and fences as long as we have been building them. We have excellent products that will clean your old dirt deck or patio and make it look like new.
Hickory Dickory Decks has been selling and installing retractable awnings on their decks for over 20 years. We sell a few manufacturers and install them as well.
Hickory Dickory Decks has been designing and building custom low maintenance decks since 1987. We started in Hamilton Ontario and now work in over 60 cities in Ontario and in Alberta. Our team of trained craftspeople have great pride in their work and strive to exceed customer expectations. We have over an acre of outdoor displays at our head office at 115 Dundas Street West, Highway 5, Hamilton Ontario. We have been at this location at Clappisons Corners for over 27 years. Drop by to see over 15,000 square feet of custom decks on display. We strive to build our business one happy customer at a time. I hope you become one soon.
Tom Jacques
President and founder
Hickory Dickory Decks was awarded Best of TrustedPros in 2017 for Decks in Hamilton.
Hickory Dickory Decks was awarded Best of TrustedPros in 2016 for Decks in Hamilton.
| Main contact(s) | Tom Jacques |
| Listed with TrustedPros since: | 2016 |
| Residential work | Yes |
| Commercial work | Yes |
| Warranty | 2-year workmanship warranty |
| Accepts credit cards | Yes |
| Year established | 1987 |
| Offers financing | Yes |
| 24 Hour emergency service | No |
| Legal structure | Incorporated |
| Licensing information | Yes |
| Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Hickory Dickory Decks has contributed 19 responses to the following questions posted in the 'Ask the Pros' forum
