This Calgary area plumber is rated 4.1 from 44 reviews with a TrustScore of 1.8. Services offered include plumbing work. Read their reviews, ask about license and insurance information, and request a quote.
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This company ripped us off severely. And they know the workarounds to not get caught. They company you call is different from the one that quotes you and invoices. We ended up paying $3500 for them to fix a sewage grinder when it was backing up. We were told the part was very expensive (it was $350) and the plumber was at our house a max of 4 hours. They claimed this part was defective and threw it out when we could have had our builder issue a warranty claim for the part since we were in a new home. This was over a holiday weekend (they claimed they don't charge over time) and they took advantage of us not being able to reach professional help while our sewer was backing up. Beware! Our contact there is named Richard – Richard@napcan.ca
Very impressive experience and their honesty and I felt very comfortable with both Jason and Jie Sun. They explained everything to me very thoroughly and they didn't mind if I watched them as they were working. I found them very knowledgeable and efficient and professional.
We always like to hear from our customers. We are please to hear that your experience with Need a Plumber Canada was to your satisfaction.
Thanks
I wondered why the firm I called only answered the phone with "hello" (called at least 5 times over 2 days) during this exercise. Seems "need a plumber" advertises under more than one name, Adam and Cam from N-A-P finally showed up 20 hrs after the original call. They efficiently changed out my leaking water tank and installed new shut off valves.
PS: both firms advertise a senior discount but none was offered nor included in final billing.
Our company has been in business for going on 30 years and over that time we have expanded into many areas of the service industry.
Our appointment controllers answer the phone with the greeting: "good morning/afternoon/evening. how may I help you?"
We apologize if we were late for our appointment. We recommend that if any of our customers are seniors that they should inform our techs and they will apply a seniors discount.
Our experience with this company was great with the exception of the girls on phone keeping us informed. We wish they would have let us know so we could have prepared accordingly.
Thank you for sending us your comments. our appointment controllers try to keep in touch with our customers. Some times it gets very busy. We apologize if you were not contacted regularly.
They did an inspection on my water heater and determined that it had to be replaced. They were very professional, I was satisfied and will be calling them for any future plumbing issues.
We are happy that your experience with our company was to your satisfaction.
Ive had an amazing experience with these guys. Kevin and Shane came out and provided an excellent service. I will be calling this company for all my future plumbing needs!
Great to hear from you. We appreciate you taking the time.
Need a Plumber Canada has a TrustScore™ of 1.8. The average TrustScore™ for other businesses providing similar services in Calgary and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 49 |
Approved | 0 | 44 |
Unverified | 0 | 1 |
Suspicious | 0 | 4 |
Overall Rating | 4.1/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1992 |
Member of TrustedPros Since | 2015 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We are a 24 hours, one-stop shop for all your residential plumbing needs. We supply technicians that will come to your house or place of work, examine your plumbing problem, quote you a price, and then if you need parts or a new fixture our fully stocked vehicles are almost guaranteed to carry it.
This Calgary area plumber is rated 4.1 from 44 reviews with a TrustScore of 1.8. Services offered include plumbing work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Peter Landry , 403-236-0123 |
Listed with TrustedPros since: | 2015 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 1992 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Contact Need a Plumber Canada to request licensing info. |
Insurance information | Contact Need a Plumber Canada to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.