This Calgary area plumber is rated 4.1 from 44 reviews with a TrustScore of 1.8. Services offered include plumbing work. Read their reviews, ask about license and insurance information, and request a quote.
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We had a tech from Need a Plumber out to install a hot water heater I had purchased prior to his arrival. The guy who showed up seemed friendly, informative, and was a very effective worker. He explained all prices before starting the job and was finished the work in about an hour. Overall very good job and I will be using these guys in the future
This business has been terrible to deal with. We had them fix the furnace in the workshop at my Dad's house. The work was completed but the furnace unit had issues and stopped working within a week. Since then we have setup 6 different service calls to have the tech back out to look at the issue. So far in those 6 separate scheduled calls the tech has not shown up once. Each time an excuse is given, another job is taking longer than we thought, tech is sick today, we over booked the jobs ect. We have literally wasted hours waiting for these people and they never bother to come. They also rarely even bother to call to say they are running late or can't make it at all. I would highly recommend you do not use this company for any services.
We are sorry your experience with our company was not to your satisfaction. We apologize if we were not on time. We try to maintain punctuality on all our calls but sometime it gets very busy.
Being overcharged $800 for replacement of 2 parts they quote me $2800 for hot water tank so I endup do rebuilt for $1400 that other plumbing companies quote for $1400 for the sume water heater and for a rebuild $250 for parts and one and a half hour for labour. ARO is changing more than double for all their services I mean all!!!! I will not recommend them to anyone!!!
We are sorry if your experience with our company was not to your satisfaction. We check our prices regularly in order to maintain competitiveness but we realize that plumbing can be expensive. Water heater prices vary depending on the make and model.
A.R.O. Plumbing was called to unplug a plugged toilet. The individuals who came to the house closed the bathroom door and spent 3+ hours "talking" before doing any work. They then performed unnecessary work that was not approved such as a toilet tank rebuild and a lift, flip, reset and reseal. A.R.O. charged $1093.12.
The toilet was not reinstalled properly and now there is a gasket showing out of the front, which means it may not be laying properly and will be prone to further issues.
A.R.O. was contacted the day after to discuss complaints but has never returned the call.
We are sorry your experience with our company was not to your satisfaction. Our techs always explain the work and prices upfront before they proceed. We apologize if they have offended you in any way they simply are trying to work with you to resolve your plumbing issues.
Need a Plumber Canada has a TrustScore™ of 1.8. The average TrustScore™ for other businesses providing similar services in Calgary and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 49 |
Approved | 0 | 44 |
Unverified | 0 | 1 |
Suspicious | 0 | 4 |
Overall Rating | 4.1/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1992 |
Member of TrustedPros Since | 2015 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We are a 24 hours, one-stop shop for all your residential plumbing needs. We supply technicians that will come to your house or place of work, examine your plumbing problem, quote you a price, and then if you need parts or a new fixture our fully stocked vehicles are almost guaranteed to carry it.
This Calgary area plumber is rated 4.1 from 44 reviews with a TrustScore of 1.8. Services offered include plumbing work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Peter Landry , 403-236-0123 |
Listed with TrustedPros since: | 2015 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 1992 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Contact Need a Plumber Canada to request licensing info. |
Insurance information | Contact Need a Plumber Canada to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.