Performance Framing provides a variety of services in both residential & retail. Qualified in all framing, decks, home renovations, full basement design & project management. Performance Framing has a team with over 20 years of quality experience within the industry. A company that strives to maintain top quality of work, excellent customer read more...
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I hired Performance Framing & contacting to complete a basement rental. They were very understanding and helpful. Their knowledge made the process and inspections with the city very smooth. Communication was always on par and they were very punctual. They were able to save us time and show us where to help with the budget for long term income.
I would highly recommend performance framing for your projects.
We will be using them again for sure.
trusted pros have done 2 basement secondary suite conversions for us.
They are a crucial part of our team and why we’ve been able to make the our investment properties work.
Shane is reliable, trustworthy, communicative, and has been super diligent with follow up.
His quotes were fair, competitive and transparent.
He was flexible in terms of payment schedules and expectations, and very available when we needed to talk details out. He was open to our goals (a fairly hands-off renovation) and made important decisions on our behalf when asked.
We are thrilled with the results. Exactly as we hoped, no unexpected issues (that he didn’t warn us were a possibility). And he stuck to the budget, including making sure we got fair prices for the appliances and materials from his suppliers.
He just knows his stuff, and has the connections to get the work done.
The knowledge he has was evident to our various inspectors, and things went super smoothly because of his obvious knowledge and diligence.
He even smoothed things over with our tenants and made sure everyone was happy.
I would blindly give him 100% of my trust on any project in terms of budget, scope of work, and end results.
Great experience working with him!
The first thing I liked about Shane was that he just says it like is and is up front. He gives you options and costs for them; you decide what u want.
Install went well polite, respectful and got the job done and did what he said he was going to do. I would use his services everytime and highly recommend him.
Met from Niagara
We had Shane and his wife do 3 jobs for us. The first job was framing in our basement, which they did a great job. They were on time, clean and great to deal with. We had them come back (because we were so pleased with the first job) to complete dry wall on the framing that they did initially and trying to get them to communicate when they were coming was difficult, then I kept having to chase for months to get the job completed (and it is still not completed to my satisfaction). I paid in full when I was asked and never questioned the quote. We had also booked to have our driveway poured, Shane said they had done this before and it would be no problem. I also went by addresses he provided to see his work. Again I paid up front when asked for the excavator and then the driveway sat for weeks until it was finally framed and then again until it was poured (after again paying in full for the job). I had to constantly contact Shane to find out what was happening, there was little to no communication from him which was frustrating. Our driveway was made apparently over the allotted size per the city bylaw (even though we specifically asked him if he thought the extra couple feet of size would be acceptable, and assuming that he knew what he was talking about, we went with the size). After letting him know about the infraction he was willing to help us fix the problem. We were obviously willing to pay him, but he was initially ok with doing some of the work free or cheaply for us because he was partly responsible and said he felt bad. When the quote came in for the work it was shockingly high and when I questioned it and asked for a slight reduction (which we had never done in any of the previous 3 jobs) especially given what he had initially said he was going to do for us, he replied back that he would not have time to complete our project and left us high and dry having to figure out another way to bring down the size of our driveway on our own. We had even gone out of our way to obtain personal discounts for them to help them out, which he had also said he would give us a discount on the work for since we were saving him money. Again, trying to get them to come back and finish any of the jobs was up to me to constantly chase, it should be the contractor communicating with the homeowner, not the other way around. Obviously, we do not recommend their services to anyone!
Thank you for your comment and feedback.
Sorry we were not able to satisfy your time frame expectations through covid, we always strive to complete projects in a timely manner. I believe a misunderstanding between husband and wife has contributed to the miscommunications.
Shane and his wife did an amazing job on our basement and office space reno (flooring, framing, drywall, electrical, French doors, & trim). They were very responsive to emails and answered any questions or concerns we had right away. The quality of work was 10/10, and they were done the project in a timely fashion as promised.
Would recommend to friends and family.
Shane and Jessica were fantastic to work with! They are knowledgable, flexible, problem solvers, and creative thinkers. Jessica was great with helping me make changes to my original design plans that were just not going to work. She always came up with a solution and was willing to change things on the fly when I changed my mind!! Thanks Jessica and Shane for doing an amazing job installing my kitchen cabinets! I am more than pleased with the end result! I would 100% recommend this great team.
I was a little bit skeptical at first was my first time dealing with performance framing contract their professionalism and their punctuality on building the garage was phenomenal they did what they had to do and I would never go to another contractor without getting performance framing they're awesome and they know what they're doing and they know what they're talkin about if you have to get anything built or framed go to Performance framing they will not let you down with the quality of workmanship second to none.
I hired Performance Framing to take this old 1954 bungalow to modern day style. They took it right down to the studs and made it brand new. The house looks very impressive. It was nice to hear when other trades came in that the workmanship that these guys were doing was top quality. I was confident I picked the right company to do the work and hearing it from others reinforced my decision.
I am blown away with what Shane and Jess were able to accomplish with our basement. My sister said that the before was where you took the prisoners to be tortured. Lol! The after is white, bright, amazing and beautiful! We had a limited budget and they were able to accomplish wonders! Shane is very knowledgeable and courteous; he answered every question and came up with solutions to every problem. I highly recommend these guys! Sometimes I just go down and look at the basement in wonder.
Thank you Shane and Jess!
Performance Framing & Contracting has a TrustScore™ of 3.9. The average TrustScore™ for other businesses providing similar services in Burlington and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Available upon request|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2004|
|Member of TrustedPros Since||2016|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Performance Framing provides a variety of services in both residential & retail. Qualified in all framing, decks, home renovations, full basement design & project management.
Performance Framing has a team with over 20 years of quality experience within the industry. A company that strives to maintain top quality of work, excellent customer relations & high level of standards.
Our first and foremost focus is you as a customer, ensuring that we keep your wants & needs in mind to guarantee that you are satisfied at the conclusion of the project. We create a production schedule that is accurate and realistic along with material waste management to help your budget. This approach has led to referrals of satisfied customers & we strive to continue this trend.
We are confident that Performance Framing can deliver a professional, stress free experience for your next project. For a free no obligation quote for your project don t hesitate to contact us at your earliest convenience. We look forward to working for you.
Fully Insured, Licensed & WSIB covered.
|Main contact(s)||Shane Roberts|
|Alternate Phone Numbers||905-805-2505,|
|Listed with TrustedPros since:||2016|
|Warranty||we offer a full 1 year warranty on all of our work but at the same time always just a phone call away if something may fault.|
|Accepts credit cards||Yes|
|24 Hour emergency service||No|
|Legal structure||Sole Proprietor|
|Licensing information||Contact Performance Framing & Contracting to request licensing info.|
|Insurance information||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Performance Framing & Contracting has contributed 12 responses to the following questions posted in the 'Ask the Pros' forum