Performance Framing provides a variety of services in both residential & retail. Qualified in all framing, decks, home renovations, full basement design & project management. Performance Framing has a team with over 20 years of quality experience within the industry. A company that strives to maintain top quality of work, excellent customer read more...
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Although Shane and Jessica are not quite finished the project, so fat all is perfect. They are hard workers, very polite, easy to talk to, they always tidy up.
They are very precise in their work and have great pride of workmanship.
Looking forward to having them back here to finish up. Their great work skills have definitely put an excellent new look on our home with their vertical siding.
Shane and Jessica are excellent, hard working professionals that do an outstanding job. They are thorough, creative and think outside the box. They are helpful, resourceful and fair priced! Before they leave the job site, things are always cleaned up and tidy. They look after their customers!! I highly recommend them for your next basement renovation, garage, or your new house!!
We hired Shane from performance framing to do 2 additional suite conversions, taking unfinished basements to full legal dwellings.
In hamilton, there is a lot of bylaw to know and keep in mind, as well as low ceiling issues.
Shane navigated both of our basement renovations beautifully, managing the inspectors, permitting, additional trades and the entire project from start to finish. He even handled the appliances and finishes for us so it would be easier and hands off for us.
He was trustworthy, communicative, and efficient, finishing the jobs to our satisfaction, and even coming back to do a couple extra things we didn’t notice during final inspection.
He finished completely within the budget discussed, and we are very pleased with how seamless the process was. We would hire him back in a heartbeat. Just a solid human, doing good quality work and standing behind his word.
We reached out to Performance Framing and Contracting (Shane and Jess) to replace an old side porch that had reached its end of life. We reached out to various contractors but decided to go with Performance Framing and Contracting not solely because of their fair pricing but the integrity they held surrounding his work. Shane advised us where to save money and was always honest what asks fell outside his skillset and referred us to those that may be able to assist. Throughout this job there were a lot of unexpected challenges with every corner we turned but Shane and Jess stook through it throughout the entire process. Truthfully, any other contractor would have walked away from the job and I would not have blamed them. The discovery of unexpected gas lines despite going through the locates process – Shane and Jess were there, buried cinder block – Shane and Jess were there. A long and tiring permit process – Shane and Jess were there to guide us through the application process. Even when it came to the suppliers of our materials, we encountered issues but, yes you got it, Shane and Jess delivered. The craftsmanship, their approach, their pricing, their persistence and their ability to deliver what the customer envisioned was nothing short of excellent. Everybody is weary about hiring a contractor who they have never dealt with before but do hesitate to go with Performance Framing and Contracting – they are amazing. Thank to you both for everything and my wife and I will continue to call on you for any of our future renovation needs.
I hired Performance Framing & contacting to complete a basement rental. They were very understanding and helpful. Their knowledge made the process and inspections with the city very smooth. Communication was always on par and they were very punctual. They were able to save us time and show us where to help with the budget for long term income.
I would highly recommend performance framing for your projects.
We will be using them again for sure.
trusted pros have done 2 basement secondary suite conversions for us.
They are a crucial part of our team and why we’ve been able to make the our investment properties work.
Shane is reliable, trustworthy, communicative, and has been super diligent with follow up.
His quotes were fair, competitive and transparent.
He was flexible in terms of payment schedules and expectations, and very available when we needed to talk details out. He was open to our goals (a fairly hands-off renovation) and made important decisions on our behalf when asked.
We are thrilled with the results. Exactly as we hoped, no unexpected issues (that he didn’t warn us were a possibility). And he stuck to the budget, including making sure we got fair prices for the appliances and materials from his suppliers.
He just knows his stuff, and has the connections to get the work done.
The knowledge he has was evident to our various inspectors, and things went super smoothly because of his obvious knowledge and diligence.
He even smoothed things over with our tenants and made sure everyone was happy.
I would blindly give him 100% of my trust on any project in terms of budget, scope of work, and end results.
Great experience working with him!
The first thing I liked about Shane was that he just says it like is and is up front. He gives you options and costs for them; you decide what u want.
Install went well polite, respectful and got the job done and did what he said he was going to do. I would use his services everytime and highly recommend him.
Met from Niagara
We had Shane and his wife do 3 jobs for us. The first job was framing in our basement, which they did a great job. They were on time, clean and great to deal with. We had them come back (because we were so pleased with the first job) to complete dry wall on the framing that they did initially and trying to get them to communicate when they were coming was difficult, then I kept having to chase for months to get the job completed (and it is still not completed to my satisfaction). I paid in full when I was asked and never questioned the quote. We had also booked to have our driveway poured, Shane said they had done this before and it would be no problem. I also went by addresses he provided to see his work. Again I paid up front when asked for the excavator and then the driveway sat for weeks until it was finally framed and then again until it was poured (after again paying in full for the job). I had to constantly contact Shane to find out what was happening, there was little to no communication from him which was frustrating. Our driveway was made apparently over the allotted size per the city bylaw (even though we specifically asked him if he thought the extra couple feet of size would be acceptable, and assuming that he knew what he was talking about, we went with the size). After letting him know about the infraction he was willing to help us fix the problem. We were obviously willing to pay him, but he was initially ok with doing some of the work free or cheaply for us because he was partly responsible and said he felt bad. When the quote came in for the work it was shockingly high and when I questioned it and asked for a slight reduction (which we had never done in any of the previous 3 jobs) especially given what he had initially said he was going to do for us, he replied back that he would not have time to complete our project and left us high and dry having to figure out another way to bring down the size of our driveway on our own. We had even gone out of our way to obtain personal discounts for them to help them out, which he had also said he would give us a discount on the work for since we were saving him money. Again, trying to get them to come back and finish any of the jobs was up to me to constantly chase, it should be the contractor communicating with the homeowner, not the other way around. Obviously, we do not recommend their services to anyone!
Thank you for your comment and feedback.
Sorry we were not able to satisfy your time frame expectations through covid, we always strive to complete projects in a timely manner. I believe a misunderstanding between husband and wife has contributed to the miscommunications.
Shane and his wife did an amazing job on our basement and office space reno (flooring, framing, drywall, electrical, French doors, & trim). They were very responsive to emails and answered any questions or concerns we had right away. The quality of work was 10/10, and they were done the project in a timely fashion as promised.
Would recommend to friends and family.
Performance Framing & Contracting has a TrustScore™ of 3.9. The average TrustScore™ for other businesses providing similar services in Burlington and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
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Performance Framing provides a variety of services in both residential & retail. Qualified in all framing, decks, home renovations, full basement design & project management.
Performance Framing has a team with over 20 years of quality experience within the industry. A company that strives to maintain top quality of work, excellent customer relations & high level of standards.
Our first and foremost focus is you as a customer, ensuring that we keep your wants & needs in mind to guarantee that you are satisfied at the conclusion of the project. We create a production schedule that is accurate and realistic along with material waste management to help your budget. This approach has led to referrals of satisfied customers & we strive to continue this trend.
We are confident that Performance Framing can deliver a professional, stress free experience for your next project. For a free no obligation quote for your project don t hesitate to contact us at your earliest convenience. We look forward to working for you.
Fully Insured, Licensed & WSIB covered.
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|we offer a full 1 year warranty on all of our work but at the same time always just a phone call away if something may fault.
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Performance Framing & Contracting has contributed 13 responses to the following questions posted in the 'Ask the Pros' forum