This Ottawa area snow removal company is rated 4.3 from 46 reviews with a TrustScore of 3.4. Services offered include snow removal, home improvement and landscaping work. Read their reviews, ask about license and insurance information, and request a quote.
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I have been using Queen’s Property Services for several years and will use them for several more. Joe is very personable and goes out of his way to help you out. I made requests by emailing him and he is prompt in his reply. I have not had a situation where my driveway is not plowed and have been late to work. I would definitely recommend Joe and his team.
I have many friends who use snow removal services and not one of them have to look out for their contractor for the removal services in case their cars are parked in the driveway. AFTER we paid for our service, we were told that they do not call, or let people know ahead of time when they would come and that it would be our job to look out for their truck. They mentioned the website shows a timeline of when they would be going to certain locations and I have yet to find that section. The service is terrible and the individual who runs the company is rude. I is service again!
You called asked what time will the tractors will be coming by your place, you were given a time yet you still left your car in the driveway that entire time, then you called back and made it seems like we forgot about you, but We still sent a tractor back for the 4th time to still find your cars in the driveway. Now you feel the best thing to do is run to the net and write reviews. When we tried to refund the difference of your money to cancel your contract you refused. We actually don t want clients like your self.
Thanks,
Management
It is my first year with QPS and, unfortunately, it is not off to a good start. After significant snowfall Christmas day 2017, I waited patiently for QPS to show up to clear my driveway; other snow clearing companies in the neighbourhood had been by in the afternoon. I called QPS at 6 pm and was assured they were in the neighbourhood. However, by 7:15 pm, the driveway was still not cleared and in order for my visitors to be able to park in my driveway, we did the shovelling ourselves. QPS will have to do better if they want my patronage next year.
I have been using the services of Queens Property for over 5 years and I never had any complaint to make! Very professional and friendly, reasonable pricing and excellent service! They respond promptly to all calls and messages. I highly recommend using their services!
I have been with this company for 4 years and will continue using them! They're very professional company. I have nothing but good things to say. They're always reliable, excellent customer service, reasonable prices, and more!
Always a job well done! Snow was off my driver after every snow fall and was always able to get out of my garage. Excellent customer service and appreciate the ease of renewal. I write a cheque and my snow disappears all winter.
Positive: it's a decent and good company. A few years ago, I hired a snow removal company. That company took my money and ran away (only removed snow once for me and then disappeared). Queens Property Services company is not that kind of company. When snow fall is above 5 cm, I can count on them to clear my driveway.
Negative: They generally come in the late evening to clear my driveway. Sometimes, I had difficulty to get out in the morning or to get in in the afternoon because my driveway was not cleared. I had to call them a couple of times. I notice that my neighbors' snow removal company clear my neighbors' driveway before 7am and come back again in the afternoon. My neighbors don't have the problem that I have when the snow is heavy. I hope they would do the same.
Joe has been immediately responsive to our every request. He and his staff have looked after our needs each and every time, including looking after a problem created by city plows. Highly recommended!
Geoff
It's our job to ensure our client are satisfied.
Thanks,
QPS
Management
Queens Property Services has a TrustScore™ of 3.4. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 50 |
Approved | 0 | 46 |
Unverified | 0 | 2 |
Suspicious | 0 | 2 |
Overall Rating | 4.3/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Available upon request |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2009 |
Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Basement Renovations, Commercial Renovations, Concrete Work, Decks, Design Build, Drywalling, Electrical, Excavation Services, Fencing, Flooring, Framing, Garage Doors, Handyman Services, Home Additions, Interior Design, Kitchen Renovations, Land Clearing, Painting, Property Maintenance, Shed Construction, Stonework, Sunrooms, Tiling, Welding, Wrought Iron, Bathroom Renovations, Demolition Work, Power Washing, Roofing, Trash Removal, Water Heating, Window Cleaning, Window Treatment
This Ottawa area snow removal company is rated 4.3 from 46 reviews with a TrustScore of 3.4. Services offered include snow removal, home improvement and landscaping work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Joseph Rizk |
Listed with TrustedPros since: | 2013 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | No |
Year established | 2009 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Contact Queens Property Services to request licensing info. |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Queens Property Services has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum