This Ottawa area snow removal company is rated 4.3 from 46 reviews with a TrustScore of 3.4. Services offered include snow removal, home improvement and landscaping work. Read their reviews, ask about license and insurance information, and request a quote.
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In comparison to other services we've used in the past. QPS has been the least reliable. They show up at different hours of the day, if there is a car in the driveway they won't come back in the evening.
Our neighbors use a competing service and their driveway is consistently smooth compared to ours.
Look elsewhere, avoid this service.
It's hard to clear any driveway when vehicles are in it, in order for our tractors to return to clear your driveway At your convenience is an extra charge which you have not paid for. Most clients are very happy that we show up at different times of the day except for your self.
Thanks
QPS
Management
What can I say, simply the best in Ottawa. We have had Q.P.S clean our driveway for 4 years and never had to call them or complain to them about anything.
Thanks Joe.
It's our pleasure.
Thanks,
QPS
Management
This is my first year with QPS. I had another service provider for the last few years and was really good however I switch to QPS this year for price reasons which was not that different.
QPS performance so far is below average for a snow blower in my area. They show late for blowing the snow after storms. They don't do any follow up blowing.
When they blow, there is usually residual snow and they do complete the job likely because their blower is small and don't cover the area.
When I compare it to previous blower, there is a clear gap in the quality level of service provided in favour of my previous provider.
Hi Ali,
Our snow blowers are standard size in the industry, at the end of the day it is not a race with other companies who's driveway is clean first. It's also very hard to please someone whom sits at the window waiting for the first snow flake, then calls us wondering how long over and over. Your driveway has been cleared every single snowfall so far.
Thanks,
QPS
Management
The basement construction: leakage were well done, however this year. I asked Joe to make some repairs on the hardwood in the basement. He promised me that he will do it. The work was done on time, as promised. Joe including his staff were very pleasant people and reliable. No question on his honesty. I used to leave our home while they were working. So, we are very pleased.
Snow Removing: he has been doing this work for my driveway and stairway since last ten years and more. This year, I am in Ottawa, so I am noticing that the work is done reasonably on time and the quality of work is highly acceptable.
We thank Joe and his team of workers.
Thank you for trusting Queens Property Services for the past 10 years.
QPS
Management
I used Queens Property Service to do my house driveway & walkway snow removal at Hunt Club Park since Joe started his business about 10 years ago.
Queens Property is a reliable company, they always come to remove the snow before
5:30 in the morning before my wife leaving for work. They also removal all snow on my whole inter-lock walkway area instead of only a clean way to the door.
Another thing that impressed me is they always come a few minutes after the street truck
passes by causing a high & hard snow bank, their price is very competitive too.
I will give them a 'like' for their service.
Eddie at Hunt Clun Park
We try our best @ QPS to provide high quality service. Thank you for allowing us to do so for the past 10 years.
QPS
Management
I have experienced nothing but frustrations with this company since I signed up and paid in full for snow removal services. They only time snow was removed properly was the day the owner came to sign the contract and pick up my payment.
---I had to call to request the snow removal to be done after every other house using other snow removal services and their driveway have been cleaned long ago and I couldn't get out of my driveway without making an effort
--the driveway is poorly done; I had to go out and clean it again 3 feet from my garage as well as part of the driveway seemed untouched
--according to our agreement; they will come back to clean after the road is plowed; it never happened.
--I came back after my vacation and the taxi driver could not drive in; snow was 3-4 inches high. I called and complained but the excuse was--there was a parked car on my driveway everytime the crew came to clean. When I asked for the pictures they said they took; he became totally annoyed and yelled at me. I told him that I no longer wish to carry on this conversation and asked for a refund for my money. He said they came to my house total 9 times to clear snow and I will be charged for $25 each time.
--I don't really care if he sends me back the balance of my cash; the way he was yelling at me; I was being bullied.
We are sorry that you are unhappy with the services. Unfortunately, you were very hard to satisfy.
We will not take any chances, and clear snow from a property when there is a car parked, especially in a single driveway as there is no leeway.
When you were on vacation, your neighbours were using your driveway. Again, blocking the tractors from clearing the snow.
The driver that is in charge of clearing your property, called many times to notify the office that the driveway was occupied, which is why he was asked to take pictures, and forward the proof for future reference. Below I have attached a picture of a car in your driveway, during a snowfall.
We strive to deliver the best services, and it is disappointing that we were unable to satisfy you.
You mentioned you were bullied. You are obviously not happy, which is fine to express. However, that accusation is extremely serious, and definitely untrue.
We are here to help, and take care of our customers, when in need.
Queens Property Services
Management
Excellent. On time. Joe is very accommodating with special requests and pleasant to deal with. Once I called him to come and clear the driveway and walkway as I had guests coming.earlier than he usually would as it was still snowing. He came and did the job for me. These are the qualities of a good professional who cares about his customers.
Thank you for your trust.
QPS
Management
We have used Queens Property Services for about five years and have found them to be very reliable. They come like snow fairies in the middle of the night, quietly removing the snow, making it possible to get out of our driveway for work. They know when the city has come to plow and are right on top of it, removing the snow at the bottom of the driveway. We only had to phone once during a really heavy snowfall and were pleasantly surprised there was a recording assuring us they were on the job and would be here shortly. I have recommended their service to several friends and they have been just as pleased. The prices are very reasonable and we will continue to give them our business as well as referrals.
Queens Property Services has a TrustScore™ of 3.4. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 50 |
Approved | 0 | 46 |
Unverified | 0 | 2 |
Suspicious | 0 | 2 |
Overall Rating | 4.3/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Available upon request |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2009 |
Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Basement Renovations, Commercial Renovations, Concrete Work, Decks, Design Build, Drywalling, Electrical, Excavation Services, Fencing, Flooring, Framing, Garage Doors, Handyman Services, Home Additions, Interior Design, Kitchen Renovations, Land Clearing, Painting, Property Maintenance, Shed Construction, Stonework, Sunrooms, Tiling, Welding, Wrought Iron, Bathroom Renovations, Demolition Work, Power Washing, Roofing, Trash Removal, Water Heating, Window Cleaning, Window Treatment
This Ottawa area snow removal company is rated 4.3 from 46 reviews with a TrustScore of 3.4. Services offered include snow removal, home improvement and landscaping work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Joseph Rizk |
Listed with TrustedPros since: | 2013 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | No |
Year established | 2009 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Contact Queens Property Services to request licensing info. |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Queens Property Services has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum