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Do not hire this guy. We paid him for work he did not complete and we have tried unsuccessfully to contact him on numerous occasions. He apparently has gone out of business and his work phone is disconnected. He is unreliable and untrustworthy even though he professed to have a good work ethic.
In the fall of 2021 the Scottish handyman installed a fence in my backyard. Ryan was there to start the job. However it was his apprentice which built the fence. On the last day before he finished, I asked why the posts were not trimmed and capped. I was told Ryan wanted to do that when he comes by to check the construction. Before the apprentice cleaned up, Ryan asked for and received full payment.
It has since been 1 year and the fence isn’t completed. I have received numerous excuses and several appointments which no one showed up.
In addition the posts have shifted resulting in the fence starting to separate.
Several of my messages were completely ignored by Ryan including the last two.
Ryan is the ultimate professional and his communication with regard to updates on the jobs being undertaken were on point. We were very pleased with the end products and welcomed his cosmetic recommendations to enhance the look of the deck.
The fence was done in record time, with hardly any inconvenience to neighbours, which I am sure they appreciated.
His guidance with regard to acquiring approval from the city for the deck build should also be acknowledged, as we were new to this process.
We hired Ryan based on a referral and would not hesitate to refer him to others and hire him for other projects that we may wish to undertake.
The stairs in our garage to the man door access to house was a safety concern. The height from floor to door was too high and without a landing. Ryan re-positioned the direction of stairs for us and built a landing platform with rails. He considered our wishes for the plan, clarified the scope of work and offered professional opinion resulting in a solid and more safe stairway with bonus efficient use of space in the garage. Ryan is professional, reasonably priced, communicative and very pleasant to deal with. He has obvious pride in his trade and to do the job right. He arrived on time to start the job, focused on his work and clean up was done when complete. We would definitely recommend Ryan and would hire him again for other projects.
Ryan was great overall. He did a number of general handyman things around our apartment - hung pictures, mirrors, shelves, levelled out our bedframe, built a platform for a floor lamp of ours. Good guy, good communication, good price.
Ryan was very professional and prompt during the process. He took pride in the quality of the work he completed, going so far as to explain steps and decisions and backing them up with detailed explanations as to why they were better before doing them.
The project was done on time and the result was awesome. The deck surrounds a hot tub, (with access to the electrical panels) and is about 450sqft with an angled glass railing over looking the pool. It literally transformed how we enjoy our backyard!
I would definitely recommend The Scottish Handyman if you want the job done, not just right, but in a way that will last.
The Scottish Handyman has a TrustScore™ of 1.7. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 6 |
Approved | 1 | 6 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 1.8/5 | 4/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2018 |
Member of TrustedPros Since | 2018 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.