T&T Renovations has been in business since 1996, we have experience with a wide range home improvement and renovation projects. From decks and fences to finishing full basements and from kitchen and bath updates to flooring and painting projects we are here to help bring your vision to reality. We pride ourselves on our excellent craftsmanship and read more...
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Luc and Dan were responsive to requests, attentive to detail and the work was completed within the time that was estimated. We would recommend them highly.
In response to Luc's post:
1. The Shower was never finished by Luc or Dan, my Son had to finish the grouting in the shower as Luc and Dan were too busy to come finish the work. Yes the tile was on Backorder but Luc never had any intention of finishing the tile in December, remember he told me he never said he would be back in December. The reason I ordered tile for the border was because Luc was supposed to come back in December. Ask yourself why would I agree to waiting from October till March or April to finish the tiles.
2.In my update I did say Luc paid for the stairs, the reason why was because I didn't want to pay another $1000.00 to put the stairs in, I had agreed to staining the Bullnose for a contrast on the stairs but Luc didn't want to do that so he offered to pay for the stairs and he kept the Bullnose I paid for.
3..Luc was not forced to take the job and he was aware that my house was a disaster when he came to do the estimate. My house cleaning is none of his business. Every day he complained about the mess and my daughter. Also we just adopted ma new cat and he was adjusting to the new house and using the Litterbox. We don't get rid of our animals because it takes awhile to get used to the litterbox.
4. Luc was told we were going to change the tile in the front hall when we replaced the fireplace which would be a few years.
5.Dan had to put the taps back on so he did touch the controls.
6.On Luc's estimate he had said there would be approximately $1000.00 in supplies needed.Considering we added the ceramic tile to the Laundry Room and Powder room and Kitchen which was separate costs. I believe the supplies were around $5000.00 over and above the added work.
You know we were thrilled with the initial work, and were planning to have them do a deck, replace the Kitchen and put a Family Room, bedroom and bathroom in the basement, and redo all three bedrooms upstairs but Luc and Dan should not have left the work that needed to be done for so long. I don't understand why they were ok with tile rim themselves. I can't sweep the hall and kitchen without having to pick up the dirt twice as it wont go past the rim. Yes I do sweep the floor.
The main reason my house was in such bad shape is because I became disabled 10 years ago and I can't do the work, yes my daughter should be helping more but I am grateful for the help she does give me.
This is a copy of the email Luc sent after I posted my second review
Luc Turgeon <turgeon.luc@gmail.com>
To:
Yvonne Walker
May 10 at 3:10 p.m.
Hi
Just noticed your review
I will give you 24 hrs to remove it as it is totally unwarranted
If you don’t I will reply with lots of pictures
Let me know
Luc & Dan
This review is unwarranted
1) The complaint about the shower, The shower was tiled as requested up to approx 2 feet from ceiling where she wanted a border. They ordered a border and I believe was on back order which is why we could not complete the shower. We advised her contact us when it arrived but she never did. She sent me a nasty message complaining about shower not being completed, I asked her if she had received the border and she stated she had cancelled it. She purchased more tiles and we completed shower as promised.
2)the bamboo steps bullnose were on back order and when we proceeded with the install they did not match their floor at all. I brought samples of oak steps and suggested we go with that instead since her railing was oak. I installed the oak steps at my own cost due to delay and inconvenience.
3)we agreed to complete the work at the Walker s residence as a challenge because of the deplorable condition the home was in. The cat feces and urine odour was unbearable, not to mention the garbage and bugs. We cleaned and desinfected her main floor and renovated it to look like new.
To our great disappointment when we returned to complete the staircase the main floor was again a disaster. The new baseboards covered in urine and the smell again unbearable. See attached pictures
4) The space at the front entrance between her Bamboo floor and ceramic is there because she said she was going to replace the entrance tiles. If she doesn t she can simply install a transition as a temporary fix.
5) Dan did not touch the controls or shower head when he installed the tiles, he just completed the tile install. It is unknown why she had issues with shower tap. They used the shower several times before it was completed
All our estimates indicate that the owners are responsible for all material costs, she was fully aware of that. I provided her with copy of receipts and statements on a regular basis when requesting payments.
Respectfully submitted.
I liked that T&T Renovations were flexible when I was changing my mind on the direction and look of the stairs. It was also helpful that they were able to work around my schedule since I was having surgery and physio appts. I also liked that they went over the types of products they planned to use, and the pros and cons of each kind. The final result looked fantastic, and many have complemented it.
I didn't like the amount of time it took to respond to my emails. Of anything, that could be improved upon. But it was not so bad that work was impeded or affected. I would very much recommend them.
I was looking for a contractor to renovation my garage, basement and replace the carpeted stairs with hard wood.
knew T&T Renovations through a friend. Luc and Dan came to view my basement. They were straight forward, took measurements and promptly provide me with an itemized quote for the basement. I forwarded the quote to a friend in the home construction business for review. He commented that the quote stated clearly all the work that needs to be done and the price for each piece of work, which indicate that he is transparent.
The garage was completed in 3 days (Oct 2017), the basement was completed in 2.5 weeks (Nov 2017) and the hard wood installations took another week (Jan 2018). I am very happy with the workmanship. Luc keeps me updated on the progress of the renovation daily, requesting for feedback and suggests ideas, such as converting an odd-shaped corner into a closet, the position of the door leading to the heater / water tank room. Luc also makes minor repairs to my kitchen and helps me install new door handles and deadbolts. He also reuses any items that are still in good condition, which helps me keep costs within budget. My place was always kept clean throughout the period of work being done.
Besides good workmanship and great ideas, I also like that Luc passes all the discounts he gets from the purchasing of materials as a contractor to me.
Overall, I am very satisfied with Luc’s overall service and I have already recommended his services to some friends, one of whom had engaged T&T Renovations for bathroom and floor renovations.
The cost of services and materials is approximately $18,500 (plus taxes). Cost of service is approximately $10K (plus taxes)
T&T completed the work needed on time and on budget. We were impressed with the cleanliness of the work. I would not hesitate to use T&T again in the future.
Tks for the nice review.
I am very pleased with the work that was done by T&T, they were there on time the first day on schedule, I was very happy that Luc was able to squeeze in an extra day that was not scheduled before Christmas to complete most of the work. we were entertaining alot of people and to be able to have access to the basement was very important!
I also had extra work that developed on top of the original estimate and Luc was able to accommodate.
I would recommend T&T for sure and will not hesitate to have Luc back for future work.
Thanks,
Stephane
I can not say enough great things about Luc and Dan at T and T Renovations. These guys were fantastic. They were on time the very first day and every day after that, and started work immediately. There were several specialty items ( Heated bathroom and shower room floor, Bluetooth exhaust fan, Schluter Kerdi shower floor and large Tile) in the renovation that required extra time on their part to make sure that it was just perfect. They were very understanding to our design and worked with us to ensure we were satisfied. We had a small problem with out shower panel that was to no fault of theirs, but they quickly addressed and solved. Their pricing was very reasonable compared to other we got estimates from. Before and after photos attached.
I would recommend T and T Renovations to my friends and will be hiring them again when it comes time to Renovate our Kitchen.
Geoff Darlene Miller
Embrun ON.
Thank you for the wonderful review.
Wishing you and your family a wonderful Christmas!
Enjoy your new bathroom. Looks beautiful!
My front steps were not on code. It is now upgraded and safer.
Me Daze was involved in a serious M/C accident which left him with mobility issues. As a result he hired us to build him front deck/steps with handrails on both sides to make it easier for him to enter or exit his residence. We also installed extra handrails in the basement staircase.
Tks for your review!
Luc & Dan
T&T Renovations
T&T Renovations has a TrustScore™ of 4.0. The average TrustScore™ for other businesses providing similar services in Casselman and the surrounding areas is 3.5. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 47 |
Approved | 0 | 46 |
Unverified | 0 | 1 |
Suspicious | 0 | 0 |
Overall Rating | 4.7/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | No |
Social Media Profiles | |
Endorsed by Peers | Yes |
In Business Since | 1996 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
T&T Renovations has been recognized for their skills and expertise by their peers in the following categories
Luc from T&T does fantastic work! He’s well versed in pretty much any kind of renovations, including building decks! I trust him with all my homes needs. Thanks again Luc!
We regularly renovate main bathrooms, complete demo and start over with a new modern look , we can help you
Complete finish service offered, rec room, bedroom and bathroom we can do it all
Drywalling goes hand in hand with renovations, we also use a sub contractor, t&t drywall for bigger projects. Same name but different company, father and son company who have done drywalling all their lives
Pretty well all reno require demolition, we have a dump trailer which allows us to pick up all materials for disposal. Site always cleaned up after demo
Walk in closet, custom storage areas , garage shelving, over garage door platform for storage
Yes , like previously mentioned, we own a dump trailer which facilitates removal of trash
Decks of all type and sizes, need a deck book 2 months ahead. We build decks from may to Oct
Carpentry, Caulking, Electrical, Fencing, Floor Refinishing, Framing, Gas Lines, General Contracting, Handyman Services, Heating & Air Conditioning, Kitchen Renovations, Painting, Plumbing, Property Maintenance, Shed Construction, Tiling, Water Heating, Water Treatment, Window Treatment, Windows and Doors
T&T Renovations has been in business since 1996, we have experience with a wide range home improvement and renovation projects. From decks and fences to finishing full basements and from kitchen and bath updates to flooring and painting projects we are here to help bring your vision to reality.
We pride ourselves on our excellent craftsmanship and customer service. Our day isn't over until we've made yours!
After 30 years of police service, I joined T&T Renovations in 2020 working alongside Luc Turgeon and became the sole proprietor of T&T in 2022.
Please visit our Facebook page to see some of our latest projects.
T&T Renovations was awarded Best of TrustedPros in 2018 for Basement Renovations and Flooring in Embrun.
T&T Renovations was awarded Best of TrustedPros in 2017 for Decks, Bathroom Renovations and Painting in Embrun.
Main contact(s) | Jean Laliberte |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | No |
Warranty | T&T Renovations warranties all workmanship. Any issues identified, during the project and/or during the final inspection will be rectified prior to the completion of project. Should any issues arise during the warranty period, T&T Renovations will assess the situation and repair in a timely manner. |
Accepts credit cards | No |
Year established | 1996 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Licensing information available upon request |
Insurance information | Contact T&T Renovations to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
T&T Renovations has contributed 4 responses to the following questions posted in the 'Ask the Pros' forum