T&T Renovations has been in business since 1996, we have experience with a wide range home improvement and renovation projects. From decks and fences to finishing full basements and from kitchen and bath updates to flooring and painting projects we are here to help bring your vision to reality. We pride ourselves on our excellent craftsmanship and read more...
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It was an excellent job and I really recommend Justin Bertrand, he's work done in time.
Thank you for the nice review.
Bertrand electric is a licensed electrician which completes all electrical work for T&T Renovations.
I was not comfortable enough to do the work myself so I booked T&T Renovations for the job. Work was done very quickly including the clean up
Luc sent me pictures as soon as the work was completed. Have already had conversations on doing more work done in the near future. Would highly recommend this company based on quality service
James Egan
The work was done quickly and professionally. The job was booked and he called to ask if it could be done earlier. After showing up they quickly put down the cloths to protect the floor boards and began. The work was done quickly and well.
This is an update to Charles Deighton positive review before we discovered all the problems and then future problems with repairs. Many problems. Pictures worth a 1,000 words. Two baseboards that were too short were fixed but caulking on tub surround and edge of bathtub horrible. Have pic of second caulking done on the walls of the tub surround. The first attempt left gaping holes in several places. The caulking was also insufficient around the tub edge in 4 places. Would have leaked terribly if not caught and redone by ourselves. Was hoping for grout sealant on around floor tile. Was automatically done by our previous reno guy without us asking. We then asked for it and was told they could do it for a price when they returned in two weeks to do the repairs. They then forgot to bring it and denied we had ever asked.We were told in no uncertain terms they wouldn't return for just that and said we could do it ourselves. Nice. We are retired seniors. I have a knee replacement and arthritis in the other.Picture (out of focus) of inside wood of window. Put 4 coats of paint on it and then they nailed the painted side to the wall. About a foot and a half of black marks across the wall left on wall from the ladder when installing the window 25 ft up. Somehow we are to get up there and clean or maybe even repaint the wall? I could go on but I think you get the idea. I
I would like to comment on the rebuttal below and correct the many errors:
Contractors comments / rebuttal:
Rebuttal;
We attended the Deighton on the 14sept2017 to repair all issues they brought to our attention. We fixed a gyprock imperfection the size of a loonie, replaced one 6 " baseboard with 6" 1/8 and re-caulked the tub surround.
First the loonie sized repair kept us from using our shower for two weeks.Never had "Imperfections" like this from past renos. Two not one baseboard needed replacing. I can add the second picture if you would like before repairs. Could have been cut correctly the first time. Its not that difficult with no cabinets installed yet.
We then proceeded to install their old window as requested. The window need to be repaired prior to installation. Replace the missing tow side jambs and the decorative trim inside. Mr Deighton did not purchase identical trim which meant it had to be done twice. The client was not charged for that extra work.
The extra trim cut took a whole 2 min. Why would there be an extra charge? Not all trim had to be recut.
We then installed the window in their staircase approx 10' high using telescopic ladder with rubber end caps. The window was installed and casing on both sides.
No explanation for leaving all the black marks 25 ft up? Did you not see my picture? Marks still there.
Again Mr Deighton did not have enough casing and we had to re-cut for interior casing to be installed. We again did that at no extra charge.
Again another 2 min job. We had all the casing they needed. This was a very small inside window.
As for the window itself, it was not painted and required the owners to finish the painting as per their request. We even suggested to paint the glass frame a different colour to embellish the look.
Most of the window was not painted but the inside frame was and you can come and look yourself if you need and remove one side and see the paint job is on the other as side.
The rubber marks from the ladder I'm sure can be wiped off from inside the window.
No. We can't reach. Neither of us can handle going up that high on a ladder.
Once we completed the work we requested both janice and chuck to inspect the work to make sure it was perfect and they approved.
It took us awhile to find all the mistakes. The tape on the seams of the tub surround wasn't removed till the next day after the customer review was done and then we found the mess of caulking. The four areas where the tub itself wasn't sealed wasn't easily seen at first glance so thank god discovered before the shower was used.
We advised them that if there were any other issues to contact us and we would return to fix them.
Yes you do but we no longer have confidence that more things would go wrong.
As for the grout sealer, they were never charged nor was it included in contract. It was a free offer I made during original work day but did not have any when we attended on the 14sep
The actual sealer takes 15 mins to apply therefore would not make sense for us to drive 1 hour to apply a free sealer.
We assumed like the previous company used for a bathroom, sealer would be a part of installing the tile. We both requested it after but was sealer was forgotten on the second visit. And we were told we never asked. No problem paying for it since we are seniors with one of us with stiff knees and the other with knee replacement and arthritis. So easy for you to say, do it yourself.
We find their review very unfair, I guess some clients are impossible to please.
Good luck with your new contractor!
Reread my review and found nothing unfair or inaccurate about our experience. No problems in finding another contractor at all. I think they will quite surprised at what they see.
Rebuttal;
We attended the Deighton on the 14Sept2017 to repair all issues they brought to our attention. We fixed a gyprock imperfection the size of a loonie, replaced one 6 " baseboard with 6" 1/8 and re-caulked the tub surround.
We then proceeded to install their old window as requested. The window need to be repaired prior to installlation. Replace the missing tow side jambs and the decorative trim inside. Mr Deighton did not purchase identical trim which meant it had to be done twice. The client was not charged for that extra work.
We then installed the window in their staircase approx 10' high using telescopic ladder with rubber end caps. The window was installed and casing on both sides.
Again Mr Deighton did not have enough casing and we had to re-cut for interior casing to be installed. We again did that at no extra charge
As for the window itself, it was not painted and required the owners to finish the painting as per their request. We even suggested to paint the glass frame a different colour to embellish the look.
The rubber marks from the ladder I'm sure can be wiped off from inside the window.
Once we completed the work we requested both Janice and Chuck to inspect the work to make sure it was perfect and they approved.
We advised them that if there were any other issues to contact us and we would return to fix them.
As for the grout sealer, they were never charged nor was it included in contract. It was a free offer I made during original work day but did not have any when we attended on the 14Sep
The actual sealer takes 15 mins to apply therefore would not make sense for us to drive 1 hour to apply a free sealer.
We find their review very unfair, I guess some clients are impossible to please.
Good luck with your new contractor!
Very professional, organised and calm, self-confident and able to adapt. Luc and Dan ont relevé avec brio les défis qui se sont présentés dans une maison datant de plus de 100 ans (murs plus ou moins droits, par exemple). Good listeners to the clients' needs. Pleasant to work with. The team work was very effective.
We have asked T&T to give us an estimate on building a deck.
Ponctual, attention to details, takes their time to do it right. This company really knows what they are doing and open to client suggestion. Communication is also fast and friendly. Your in good hands with these guys!
We found Luc & Dan to be very personable, professional and knowledgeable. They went above and beyond, discussing and providing useful ideas regarding the windows, which they installed, lighting and which stain was best to use. They discussed each facet of the Reno so there were no surprises. They kept the work area clean and disposed of any refuse at the end of the day. They were very easy to work with and I would use them again on any futur projects. I would recommend them to anyone.
Jim & Susie,
Thank you so much for your nice review, it was a pleasure working for you guys. You are are a wonderful couple, I hope all my customers would be like you guys
Thanks again.
Any issues give us a call.
Luc & Dan
We hired Luc and Dan for our renovations, the initial meetings were productive an information. With a time frame of two weeks, the job was completed 1 days ahead of schedule. Both Luc and Dan are courteous, open to suggestion, they cleaned the area every day, and vacuum as required.
We had a small leak in the shower, after a few days, Luc came in and repaired no problems. Would not hesitate to refer T & T construction to anyone who requires home renovations
Nb: we hired them 2 weeks later to put up a wall next to our outside gazebo, also well done and professional
Jeanne
Thank You for the nice review.
T&T Renovations has a TrustScore™ of 4.0. The average TrustScore™ for other businesses providing similar services in Casselman and the surrounding areas is 3.5. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 47 |
Approved | 0 | 46 |
Unverified | 0 | 1 |
Suspicious | 0 | 0 |
Overall Rating | 4.7/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | No |
Social Media Profiles | |
Endorsed by Peers | Yes |
In Business Since | 1996 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
T&T Renovations has been recognized for their skills and expertise by their peers in the following categories
Luc from T&T does fantastic work! He’s well versed in pretty much any kind of renovations, including building decks! I trust him with all my homes needs. Thanks again Luc!
We regularly renovate main bathrooms, complete demo and start over with a new modern look , we can help you
Complete finish service offered, rec room, bedroom and bathroom we can do it all
Drywalling goes hand in hand with renovations, we also use a sub contractor, t&t drywall for bigger projects. Same name but different company, father and son company who have done drywalling all their lives
Pretty well all reno require demolition, we have a dump trailer which allows us to pick up all materials for disposal. Site always cleaned up after demo
Walk in closet, custom storage areas , garage shelving, over garage door platform for storage
Yes , like previously mentioned, we own a dump trailer which facilitates removal of trash
Decks of all type and sizes, need a deck book 2 months ahead. We build decks from may to Oct
Carpentry, Caulking, Electrical, Fencing, Floor Refinishing, Framing, Gas Lines, General Contracting, Handyman Services, Heating & Air Conditioning, Kitchen Renovations, Painting, Plumbing, Property Maintenance, Shed Construction, Tiling, Water Heating, Water Treatment, Window Treatment, Windows and Doors
T&T Renovations has been in business since 1996, we have experience with a wide range home improvement and renovation projects. From decks and fences to finishing full basements and from kitchen and bath updates to flooring and painting projects we are here to help bring your vision to reality.
We pride ourselves on our excellent craftsmanship and customer service. Our day isn't over until we've made yours!
After 30 years of police service, I joined T&T Renovations in 2020 working alongside Luc Turgeon and became the sole proprietor of T&T in 2022.
Please visit our Facebook page to see some of our latest projects.
T&T Renovations was awarded Best of TrustedPros in 2018 for Basement Renovations and Flooring in Embrun.
T&T Renovations was awarded Best of TrustedPros in 2017 for Decks, Bathroom Renovations and Painting in Embrun.
Main contact(s) | Jean Laliberte |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | No |
Warranty | T&T Renovations warranties all workmanship. Any issues identified, during the project and/or during the final inspection will be rectified prior to the completion of project. Should any issues arise during the warranty period, T&T Renovations will assess the situation and repair in a timely manner. |
Accepts credit cards | No |
Year established | 1996 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Licensing information available upon request |
Insurance information | Contact T&T Renovations to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
T&T Renovations has contributed 4 responses to the following questions posted in the 'Ask the Pros' forum