Westmount Renovations is a locally owned and operated home renovation company servicing Waterloo Ontario and the surrounding area. We are a team of construction specialists, and home inspectors that have built up excellent relationships over the past 25 combined years with some of the best trade companies in and around the waterloo area. That means y read more...
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**Update** Since the work was completed (a year ago) we discovered one of our vents was closed off under the flooring, so now our air cond or heat just blows in the ceiling and doesn't reach upstairs. We attempted to contact Joseph and his team and have had no response despite our efforts. We now have to pay to reroute our HVAC. Its too bad as they were excellent initially! They kept within their quote and explained the process along the way. I had a ton of questions and they were super patient with us. We had to extend the completion date as they had other jobs booked. It has been a beautiful outcome, but since the issues with the HVAC we are now concerned with the quality of the other work we cannot see, piping, electrical and structural! We requested Joseph return to touch up some items which we have not heard back since we met last. I will certainly update this review should we hear back from them to clarify they will return!
Joseph and his co worker followed my design and completed the full bathroom renovation. This included moving plumbing as required for the new shower and re positioning the toilet. The tiling of the shower base and walls in addition to the bathroom floor tiles was nicely finished. There were a few minor items I noticed at completion which I wanted changed which Joseph and his team readily changed within a couple of hours. Through out the project, Joseph and team went out of their way to comply with any of my additional requests.
We had Belmont Craftsmen finish our basement consisting of two bedrooms, a 3 piece bathroom, a living room and a wet bar. Work started in beginning of March and unfortunately was delayed due to unforeseen events and was done in June. They are friendly, flexible and easy to work with. Communication was also good. I had asked for extra flooring be left in case of replacement as well as some other requests and they happily accommodated. Work is overall good and good looking. Although there were a couple issues we discovered 6 months later, Joseph and team always came back promptly for repairs whenever I texted them. I appreciate your commitment. Thank you.
We hired Belmont Craftsmen for completing our basement, however, after taking a large sum of money as advance to purchase materials required for the basement, Joseph from Belmont Craftsmen never showed up. He did not work even for a single day. When we tried to reach him, he did not answer our phone calls. He did not respond to emails either. The business does not exist in the business address provided on their website. This is something anyone can easily verify before trusting this company. We wanted to post our experience so that other innocent customers don't get cheated and lose their hard-earned money.
Hi Sumitha Thank you for posting a review and we re sorry to hear that your experience was not of the quality you expected. We took the time and opportunity to investigate your feedback. We kindly ask that you have your review removed due to false accusations. We tried reaching you by email but you have not responded.you breached your contract with Belmont Craftsmen and as professionals we refunded you the deposit because thats not who we are. We have a business to run and we most definitely do not want to ruin our reputation. Thank you and take care.
Joseph came by with a coworker to renovate the washroom from head to toe. They did an amazing job. Everything turned out exactly how we wanted it. I would highly recommend them to anyone looking to renovate and transform washrooms or kitchens or anything. Great work.
I found this company through google search and the process from start to finish has been nothing less than fantastic. Beginning with the quote, Joseph was able to work with us to provide everything we wanted for a great price. During the process, he was not only my contractor but became a good friend who worked extremely closely with me to make sure I was satisfied with everything all the way through. At the end, the result is exactly how I imagined it and what followed is a bunch of compliments from multiple people.
The only reason I cannot give my critique of 5 stars is because that insinuates absolute perfection in every aspect of the job. The 4 is because we were aiming for the work to be done earlier and it was done roughly 3 weeks longer than anticipated. Additionally, there were a few things missed unless reminded. But overall, this is just me being nit-picky and those things can be improved by efficient planning and more employees. Regardless, these things are directed to the company and are not reasons that would make the consumer completely disregard his business. In fact, I still highly recommend going with him if you need something done well for an amazing price and the cons mentioned are things that I'm sure he'll definitely improve on. I will definitely be looking to this company for future projects that I will have.
Joseph just finished my basement. He and his partner are very friendly and helpful. They really listen to you and respond quickly. During the process, they are able to think for you and solve problem efficiently. There are some delay due to different regulation between Guelph and Kitchener area, but it is understandable. The price is reasonable compared to other company. Good job, Joseph. Thank you for the washer and dryer, I really appreciate that.
Joseph's team just completed the renovation of our living-dining-kitchen room. He gave us a fair quote and did a great job transforming the area which is now our favorite place at home.
He was patient (We are very picky), professional, and help us in making many decisions about the renovation, always providing good advice. He even help us in fixing some incomplete work left by another contractor. He's very respectful and easy to work with. Will recommend them for sure.
We recently bought a new build home from Mattamy homes. We love the house... however, our ensuite door opened into the bathroom and thus cut off a lot of space inside to the point that we couldn't have 2 people in the bathroom at the same time.
So we hired Belmont craftsmen based on their reviews and decided to give them a try. The Belmont team was professional, and very skilled. We couldn't be more happy with the pocket door they installed for us.
We bought an old 1967 house a few month ago. We hired Belmont Craftsmen to merge two of the bedrooms into a large master bedroom + ensuite. The result was amazing. It's so beautiful that for a while we felt like on vocation in a upscale hotel :). We were very pleased and decided to let them do the kitchen as well, also turned out surprisingly beautiful.
Here's my view on Joseph and his team:
- The best part is their design. Very modern very beautiful. I think they even reached a designer level in this aspect.
- Second, good communication. Every time I send a message to Joseph, I got his reply like within 5 minutes. Sometime I was not satisfied with a place, they redo the work immediately.
- Third, the price is so good :)
Westmount Renovations has a TrustScore™ of 2.4. The average TrustScore™ for other businesses providing similar services in Waterloo and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 32 |
Approved | 0 | 28 |
Unverified | 0 | 2 |
Suspicious | 0 | 2 |
Overall Rating | 3.8/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Westmount Renovations is a locally owned and operated home renovation company servicing Waterloo Ontario and the surrounding area.
We are a team of construction specialists, and home inspectors that have built up excellent relationships over the past 25 combined years with some of the best trade companies in and around the waterloo area. That means your home renovation is in excellent and skilled hands.
We work closely with both our trades networks and with our clients to ensure each and every renovation we take on results in a satisfied customer.
Main contact(s) | Nicolas Miller |
DBA, formally or associated with | Belmont Craftsmen |
Listed with TrustedPros since: | 2015 |
Residential work | Yes |
Commercial work | Yes |
Warranty | One year |
Accepts credit cards | No |
Year established | 2021 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Licensing information available upon request |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Westmount Renovations has contributed 11 responses to the following questions posted in the 'Ask the Pros' forum