The team at Bates Home Improvements has won the Best of TrustedPros for 2019. Their commitment to quality works means that homeowners, suppliers, and partners mean their work stands out from the rest.
Bates Home Improvements Inc. is a full service renovation company specializing in custom kitchens, bathrooms and basements. As an experienced general contractor servicing Ottawa, Kanata and Stittsville our pride shows in our two year guaranteed workmanship warranty, attention to detail and professional and courteous staff. We provide no charge read more...
We will never allow businesses to pay for review alterations, editing, or removals. Published reviews have undergone strict examination to avoid fraudulent/fake review posting. Learn more.
Recently, we have partially renovated our ensuite and one tile replacement in the kitchen. The Bates Home Improvements did an outstanding job from the beginning to the end, including estimate, timeline, supervision and major work.
The contract clearly pointed out who is responsible for what, specified all details off the job. Ralph, who did the most work, performed an excellent, clean and on time job. Jeff, senior project supervisor, provided us with an excellent feedback for all questions asked. Maggi did a great estimate, and gave us a reasonable price, for the bathroom. Also, the most important is, they listen to the customer requests.
We strongly recommend the Bates Home Improvements for the house renovations.
Bates did an awesome job converting a tub to walk-in shower. They were on-time, on-schedule and the price was very competitive. Ralph, who did the majority of the work, did an absolutely outstanding job on the tile install! He even came back on his own time to fix a little problem.
I would highly recommend them and would hire them again.
We recently had a bathroom renovation completed by Bates Home Improvements. We have dealt with a number of contractors, and from beginning to end dealing with Bates Home Improvement was been the best experience we've had. Jeff, Maggi and their crew were thoroughly professional. As others have said, our job was done on time and on budget and Jeff helped us resolve some other issues. Most importantly though, the renovation turned out better than we could ever have expected (thank you Maggi for your patience and guidance in helping us figure things out and keeping costs in line).
Bates Home Improvements went well beyond our expectations and we would definitely recommend them for any home improvement work you are considering.
We are completely satisfied by job done by Bates Home Improvement.The work was excellently planned, managed, and executed with a very good quality. An accurate cost estimation was provided along with with detailed description of work to be done and advice on parts to be selected. The final cost was very close to the estimated one. As planned, the work was done within 10 working days. All our requirements and suggestions were accepted during the work. I would recommend to hire this company to others for home renovations.
The work involved the removal of glass shower doors, bottom row of tiles, pan and cement base them replacing same. They contacted us immediately upon the manufacturer's go ahead to arrange to inspect the site and work to be done. Once the manufacturer approved their estimate they arranged a suitable start date with us and completed the work on schedule and to our satisfaction. Maggie, Jeff Jeff and Ralph were all very professional and competent as well as just plain nice people. We have no idea qualms about recommending them to anyone.
Bates Home Improvements finished our basement for us. We wanted to have a room in the basement that we would be on par with the upstairs rooms . Jeff exceeded that goal and our "lower level" ( it is too nice now to call it the basement) is a great place to watch TV , play games or just hang out. The design is great and the quality of finish superb. Jeff and crew started the project on time and kept to the schedule. In any renovation there is always hiccups that occur and Jeff was able to solve them expeditiously Communication from start to finish was great and we always knew what was next to be done. The worksite was always clean and it would have been hard to tell in the rest of the house that work was being done. We are more than very pleased with Bates Home Improvement and would not hesitate to recommend them to anyone.
We would highly recommend Bates Home Improvements to anyone.
Very professional workmanship; Punctual; Conscientious workers; Polite and Friendly.
Their Aim is to Please and they did.
I have already recommended them to a friend.
Bates Home Improvements has a TrustScore™ of 4.6. The average TrustScore™ for other businesses providing similar services in Stittsville and the surrounding areas is 3.5. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 7 | 60 |
Approved | 7 | 60 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 5/5 | 4.9/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Available upon request |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1985 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Accessibility, Cabinetry and Millwork, Carpentry, Carpeting, Ceiling, Closet and Storage, Countertops, Decks, Drywalling, Fireplaces, Floor Refinishing, Flooring, Framing, Garage Construction, Handyman Services, Home Additions, Home Restoration, Kitchen Renovations, Painting, Shed Construction, Sunrooms, Tiling
Bates Home Improvements Inc. is a full service renovation company specializing in custom kitchens, bathrooms and basements. As an experienced general contractor servicing Ottawa, Kanata and Stittsville our pride shows in our two year guaranteed workmanship warranty, attention to detail and professional and courteous staff. We provide no charge written quotations for all projects large or small.
Bates Home Improvements was awarded Best of TrustedPros in 2022 for Bathroom Renovations in Stittsville.
Bates Home Improvements was awarded Best of TrustedPros in 2021 for Bathroom Renovations in Stittsville.
Bates Home Improvements was awarded Best of TrustedPros in 2019 for Bathroom Renovations, Kitchen Renovations and General Contracting in Ottawa.
Bates Home Improvements was awarded Best of TrustedPros in 2017 for Bathroom Renovations and General Contracting in Ottawa.
Bates Home Improvements was awarded Best of TrustedPros in 2016 for Bathroom Renovations in Kanata.
Main contact(s) | Jeff Bates , Maggi Bonnah |
Alternate Phone Numbers | 613-277-6520, 613-277-6520 |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | Yes |
Warranty | 2 year warranty on workmanship and all manufacturer warranties passed on to client on all BHI Inc supplied items. |
Accepts credit cards | No |
Year established | 1985 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Jeff Bates of Bates Home Improvements has had 1 articles published on TrustedPros
The team at Bates Home Improvements has won the Best of TrustedPros for 2019. Their commitment to quality works means that homeowners, suppliers, and partners mean their work stands out from the rest.