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Keen Builders is a family-owned, general contracting and construction management company with an emphasis on environmentally friendly practices and ethical sourcing. Established in Fort McMurray in 2010, and with offices in Fort McMurray and Edmonton we have been blessed to successfully manage dozens of projects including: small and large commer  read more...

Contact Details

Contact Keen Builders

780-705-5998 |Website #101 - 10212 127 Ave., Edmonton AB T5E 0B8

2 Customer Reviews

Rating of 5 / 5 from 2 Reviews

5 5

Keen Builders began operations in 2010 and has received 2 reviews for an overall customer rating of 5. The average rating for businesses providing similar services in the Edmonton area is 4.2. Write a review

Overall Rating Summary

Quality of Work Quality 5.0
Timeliness Timeliness 5.0
Cleanliness Cleanliness 5.0
Budget Budget 5.0
Communication Communication 5.0
Courteous Courteous 5.0

Rating Distribution

Excellent
2
Very Good
0
Average
0
Poor
0
Terrible
0
X

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TrustScore™

Keen Builders has a TrustScore™ of 4.1. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.

4.1
TrustScore
TrustScore 4.1 / 5.0
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The following elements are used to calculate TrustScore:

Customer Reviews Last 12 Months All Time
Total Received 2 2
Approved 2 2
Unverified 0 0
Suspicious 0 0
Overall Rating 5/5 5/5
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Complaints Received Last 12 Months Last 3 Years
Suppliers & Creditors 1 1
Employees & Sub-Contractors 0 0
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Transparency
Posted License Information N/A License Information
Posted Liability Insurance Available upon request
Posted Workers Compensation
Company Website Yes
Social Media Profiles Not yet provided
Endorsed by Peers Not yet endorsed
In Business Since 2010
Member of TrustedPros Since 2019

TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.

Main Services Offered

Complaints

Keen Builders has received complaints from their suppliers and/or creditors

Complaints Filed By Suppliers/Creditors
Name: Stephan , Received: 10/30/2019 12:00:00 AM

Complaint: I was contacted by Keen Builders at the beginning of August because they had fallen behind on a demolition job that they were working on in Edmonton, AB. The representative who called me had a rented excavator on site and needed an operator to complete the work. I sent an operator to their job site 3 days in a row, totaling up to an invoice of around $880 which was sent to them in the last week on August. Three months later, today, I finally get an email back after numerous attempts to contact them by phone. They sent me a backcharge of $1250 for 'damaged wooden sides on a dump truck'. These wooden sides are comprised of 2x10 wooden boards which cost about $15 each at Rona. These wooden sides are installed on dump trucks for that exact reason; there is little clearance for a small excavator to load a dump truck and they are very commonly hit. $1250 is an astronomical number.

Keen builders has stated that due to this backcharge, my invoice is void. Me doing another company a favor on short notice resulted into lost money paying my employee, as well as three days of work that he could have been doing for me lost.

Contractors beware.



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Overview Continued

Overview

Keen Builders is a family-owned, general contracting and construction management company with an emphasis on environmentally friendly practices and ethical sourcing. Established in Fort McMurray in 2010, and with offices in Fort McMurray and Edmonton we have been blessed to successfully manage dozens of projects including: small and large commercial projects, custom homes, town-homes, and duplexes. Thankfully, we have a strong list of satisfied clients including small and large independent businesses, Indigenous companies, and Canadian franchise companies and we would be happy to share their contact information as references.

Additional Information

Main contact(s) Laura Fayad
Listed with TrustedPros since: 2019
Residential work Yes
Commercial work Yes
Warranty Keen Builders warranties Keen work for one year following substantial completion, and includes manufacturer's defects. Keen provides Alberta New Home Warranty for new residential construction.
Accepts credit cards No
Year established 2010
Offers financing No
24 Hour emergency service No
Legal structure Incorporated
Licensing information Business does not require a trade license
Insurance information Insurance information available upon request

Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.

Answers

Keen Builders has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum

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